How to swap points between programmes with

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If you have ever bought Avios, IHG Rewards Club points or various other miles, you may have noticed that your credit card statement showed ‘’ as the merchant. is a 2-legged business, half of which is handling ‘buy points’ requests for various frequent traveller schemes. The other half is operating a free online exchange for miles and points.

You can register for, for free, via this link.

How does work? Review

Now, don’t get too excited about this. Avios is not part of the scheme, for a start.  It is only really worth registering if you have some unwanted IHG Rewards Club, Melia Rewards, Air Canada Aeroplan, Delta Skymiles, Amtrak, Icelandair, Frontier, La Quinta or JetBlue points.  There are some other partners but I doubt you will be a member of them.

The exchange rates they use are also very poor. However …. if you have a small number of miles in an airline or hotel programme that you are never going to use, and which may be expiring, is better than nothing.

I have used it in the past to clear out a small number of American Airlines miles (no longer an exchange partner), some Virgin America miles (no longer exists!) and some US Airways miles (no longer exists!). In all cases I turned them into a modest number of IHG Rewards Club hotel points.

Let’s look at a typical trade. Imagine that for some reason you have 15,000 Air Canada Aeroplan miles languishing. This is what will offer you in exchange:

  • 10,837 IHG Rewards Club points
  • 12,041 Melia Rewards points
  • 7,225 Icelandair Saga points
  • 5,041 JetBlue TrueBlue points

There are also a lot of US shopping programme options, and some other US airline choices, but they are of little interest to UK residents.

Now, you don’t need to be a genius to realise that none of those transfer deals are great value.  On average, you are losing 66% of the value of your 15,000 Aeroplan miles.

However, if you have no use for 15,000 Aeroplan miles and you do collect IHG Rewards Club hotel points, then it is a trade worth doing.  When I picked up a chunk of Virgin America miles in 2014 I was happy to convert them into IHG points.

If you have a few spare miles or points sitting around in any of the schemes I listed above, you might want to sign up with and see if they are worth anything.

(Want to earn more Avios?  Click here to visit our home page for the latest articles on earning and spending your Avios points and click here to see how to earn more Avios from current offers and promotions.)

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  1. The partners on are so random and the exchange rates so rubbish that I have given up on the site for years. Prompted by this article I revisited and found that JetBlue is a partner and I was able to transfer a few thousand orphan miles into IHG.

    So thank you for the reminder! Even though the amounts are really trivial, it feels good to turn useless miles into something useful.

  2. OT finally received points from Marriott promotion to my BA account. Did well with family account also.

  3. Existing minimums are a pain. I have about 7k Aeroplan miles which are of little to no use after the last chart devaluation, but cannot exchange these to anything.

  4. Ian Cowan says:

    OT, but I’ve been trying, along with others, to upgrade my SLH membership from Invited to Inspired, following last Wednesday’s link to the Amex offer. I received this email from SLH:

    From: Invited
    Sent: Friday, 22 September 2017, 14:26
    Subject: RE: Ian Cowan 300546124 – Membership Tier

    Dear Ian, Thank you for your email.
     Unfortunately this offer is only valid to new members at sign up. As an existing member, this offer does not apply and we are unable to amend your status at this time.
     If you have any other questions relating to your membership, please don’t hesitate to get in touch.
     Kind regards,
    The INVITED team

    However this seems to directly contradict the advice on the SLH/Amex promotion page, which – after logging in as an Invited member – gave me a link to “Upgrade to an Inspired member” then a window to “Accept”.
    Any advice on this, apart from complaining to Amex?

    • You might want to ask Rob to remove your email address. Up to you, Ian. But spammers will have a field day.

  5. Yes, was the only way I could get any value at all out of just over 1000 Amtrak points – a small 710 IHG points. Not all brilliant value, but better than nothing! For some reason the system left me with 15 Amtrak points…

  6. I was hoping to transfer some orphan Melia Rewards points to IHG when I saw in the article that both programs are included in the exchange partners. However it seems that you cannot transfer Melia to IHG and vice versa. Any suggestions on how to redeem around 18,000 Melia points?

  7. Dont know if it is user error, but I can register my Delta Skymiles and my Krisflyer accounts, and my IHG, but neither Delta or Krisflyer show up as an option to exchange out of……

    • Evgeniy Romanov says:

      Same here. I’ve got Krisflyer, Thai Airways and a few others that I’d like to convert into something useful before they expire, but can’t see the exchange option for any of the mentioned providers….apart from IHG. Please update this post if you get any luck with this! Thanks

  8. OT – the Marriott Avios debacle worked out quite well in the long run. I originally emailed Marriott back in July when the Avios never posted. Customer services replied a week later to inform that as a gesture of goodwill they’ll give me 2000 Avios. Strangely, my wife never received this generous offer but was assured that she will receive her Avios at the end of July. End of July and August came and went, as well as half of September as most of you will know and still nothing. Anyway, just checked my wife’s BA account and the 1000 Avios posted on 17 September. Even better, checked my own BA account and they gave me another 1000 Avios. Result.

  9. whats the minimums for transfer to and from programmes? that would be useful to know before going through the rigmarole of signing up etc…

  10. Rob,

    Can you explain why an airline would use to sell its own points and I assume pay them a commission?

    • I can only assume it is an IT / payment processing issue. It must be a very clear benefit because virtually everyone uses them.

  11. Poor rate, but better than nothing, and another way to use/convert orphan points.

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