Plaza Premium lounge NOW OPEN in Heathrow Terminal 5

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• Jon says:

  7 Nov7 November 14:59

  They are not accepting Priority Pass, just tried this afternoon.

  • Rob says:

    7 Nov7 November 15:21

    Boo! Looks like it is Amex Plat only then.

    • Alan says:

      7 Nov7 November 17:55

      At least a rare extra benefit for Plat! May check it out later this month en route to gate (gotta make use of First Wing entry initially!)

• Keith says:

  7 Nov7 November 21:34

  OT as no bits. Any trick to adding Nectar card (comes up with error) as Membership Awards partner to get rid of points I can’t transfer anywhere?

  • the real harry1 says:

    7 Nov7 November 21:46

    no trick needed – if you don’t fancy doing it online, phone them & they’ll add it for you

    • Keith says:

      7 Nov7 November 21:49

      Thanks it won;t accept my nectar number though for some reason. Shows error like SPG (which needs zero’s)

      • Keith says:

        7 Nov7 November 21:52

        Ah you don’t need spaces and don’t need the 9826300 it has accepted it now

      • Liz says:

        7 Nov7 November 23:01

        If you’ve had a previous Amex card linked to your Nectar card CS needs to remove the link from the old card first then they can add it to your new card.

• Michael says:

  13 Nov13 November 17:14

  Entered today and told it’s never going to accept priority pass just Amex platinum. Very quiet with a good bar.

  • Alan says:

    13 Nov13 November 17:15

    Interesting! Certainly a way of keep a cap on demand. Look forward to trying it out next month 🙂

  • Rob says:

    13 Nov13 November 17:54

    Plaza Premium has a history of not taking PP on Day 1 but finally coming round. However …. £40 cash on the door is 3x what PP would pay so there could be a strategy to get 30 cash guests over 90 PP guests ….

    I am meeting Mrs Song, the founders wife, on Wed so I can ask 🙂

    • the real harry1 says:

      13 Nov13 November 18:03

      you reckon Amex is paying much more than £15?

      • Rob says:

        13 Nov13 November 21:38

        I get a feeling the Amex deal will be a flat fee which covers cross-promotion etc. Why bother otherwise, given that Amex Plat has a Priority Pass and Amex is already paying Priority Pass less than £15?

• Mark Donoghue says:

  16 Nov16 November 15:04

  Yes, great lounge, very friendly service, great food and bar, nice little workstations designed like a business class cubicle with desk, light, USB and power sockets. Got in with Amex Platinum (no sign of Priority Pass access yet); much needed in a terminal where the only alternative, if you’re not a One World Elite cardholder, is the cramped overcrowded corridor otherwise known as the Aspire Lounge 🙂

• @mkcol says:

  19 Nov19 November 12:51

  Trying to book my mum into the Plaza Premium T5 lounge (she has no status, PP or Lounge Club type cards & is going traveller to Oslo) but cannot for the life of me see this lounge on their own website to book, can only see their other LHR lounges :-/

  • Rob says:

    19 Nov19 November 12:54

    Showers are not open yet and I get a feeling they are keeping it low key for a while. Official media launch is not for another 2-3 weeks.

  • John Lynch says:

    22 Nov22 November 21:33

    Book her into the Aspire Lounge, they are open and much more on the ball.

• Graham Walsh says:

  19 Nov19 November 19:01

  Sitting in the new lounge now. Empty. About 10 people in here. They swiped my Amex and the receipt mentions 3 hours use.

• John Lynch says:

  22 Nov22 November 21:31

  Amazing how it can be classed as open. I arrived to discover that the advertised showers were not available because they were still “under construction”. I asked for the manager, apparently there was no manager, nor was there any supervisor available. I won’t be using them again.

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