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Plaza Premium lounge NOW OPEN in Heathrow Terminal 5

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Word has it, although I haven’t seen any photographs yet, that the Plaza Premium lounge opened in Heathrow Terminal 5 yesterday afternoon.

This was odd timing, given that every travel journalist in London was down at Excel for World Travel Market, where Plaza Premium wasn’t even exhibiting.

I hope to get a few photos for tomorrow.  If you are there today, please send a couple of pics to rob at

It isn’t clear if it is accepting Priority Pass and Lounge Club already.   Some other Plaza Premium lounges at Heathrow have seen short delays before they were accepted.  However, you will definitely get in by showing an American Express Platinum charge card due to the global deal they have with Plaza Premium.

Plaza Premium lounge Heathrow Terminal 5

This is what the website has to say:

“In an ideal location overlooking the runway, Plaza Premium Lounge Terminal 5 Departures is the perfect setting for both business and leisure passengers.

The luxurious space is open to all travellers and features an abundance of comfortable seating away from the hustle and bustle of Terminal 5. The lounge boasts freshly prepared seasonal food, a fully serviced bar with a wide variety of drinks, unlimited high speed Wi-fi, shower facilities to refresh and reinvigorate before flying and international newspapers and magazines.  Experience a new way to travel at Plaza Premium Lounge, Terminal 5 Departures.

Level 2, Terminal 5 Departures, London Heathrow Airport (Next to Gate A7)

Opening Hours
05:00 – 22:00 daily”

Full details are on the Plaza Premium website here.

What Alex Cruz had to say at World Travel Market yesterday
EXCLUSIVE: Heathrow Rewards adds Singapore Airlines Krisflyer as a partner

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  1. Mark Donoghue says:

    Yes, great lounge, very friendly service, great food and bar, nice little workstations designed like a business class cubicle with desk, light, USB and power sockets. Got in with Amex Platinum (no sign of Priority Pass access yet); much needed in a terminal where the only alternative, if you’re not a One World Elite cardholder, is the cramped overcrowded corridor otherwise known as the Aspire Lounge 🙂

  2. Trying to book my mum into the Plaza Premium T5 lounge (she has no status, PP or Lounge Club type cards & is going traveller to Oslo) but cannot for the life of me see this lounge on their own website to book, can only see their other LHR lounges :-/

    • Showers are not open yet and I get a feeling they are keeping it low key for a while. Official media launch is not for another 2-3 weeks.

    • John Lynch says:

      Book her into the Aspire Lounge, they are open and much more on the ball.

  3. Sitting in the new lounge now. Empty. About 10 people in here. They swiped my Amex and the receipt mentions 3 hours use.

  4. John Lynch says:

    Amazing how it can be classed as open. I arrived to discover that the advertised showers were not available because they were still “under construction”. I asked for the manager, apparently there was no manager, nor was there any supervisor available. I won’t be using them again.

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