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When your Le Club AccorHotels points expire, and how to stop it

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I receive occasional emails from readers asking ‘How can I stop my Le Club AccorHotels points from expiring?’ or ‘When do my Le Club AccorHotels points expire?’. This new series looks at the major hotel loyalty programmes and shows you how to keep valuable points intact.

If you need to refer to this article in the future, there is a link to it on our ‘Hotel Promos’ page in the Le Club AccorHotels section. This also includes details of current Accor promotions.

About Le Club AccorHotels

Le Club AccorHotels is the loyalty scheme for the Adagio, Ibis, M Gallery, Mercure, Novotel, Sofitel and Pullman brands. Raffles, Swissotel and Fairmont will be added from mid 2018 following Accor’s acquisition of these brands.

When do Le Club AccorHotels points expire?

According to the Le Club AccorHotels FAQ here :

Rewards points are valid for 12 months after your check-out date.

This validity period is extended by 365 days each time a stay/event resulting a credit of Status points is recorded on your account. Stays fully stelled [sic] by Rewards points also enable to extend the validity period of the Rewards points by 365 days after the check out date of the hotel.

Your Rewards points expire without notice and without the possibility of restoring or transferring them if no stay is recorded in the 365 days following your last stay.

Once you have agreed to receive electronic communications from the Le Club AccorHotels programme, you receive two reminder emails, 3 months and then 1 and a half months before the expiry of your Rewards points.

That sounds quite strict ….

It is. Every other hotel scheme we have looked at in this series so far has simply required some sort of account activity, either by earning or redeeming points. It was possible to obtain these via a partner without having to complete a stay.

Sofitel St James 350

Accor is different. You need to complete a stay – according to the rules.

I should say that, as of the publication date of this article, this is not how it works in practice. Earning Accor points from ANY source seems to reset the expiry date.

Accor could change its position at any time. In any event, there are very few ways of earning Accor points without doing a stay. The main ones are:

transferring points from the eRewards market research scheme (but this is ‘invite only’ membership)

by transferring some Finnair Plus frequent flyer miles into Accor at a 7:1 ratio

by transferring some Qatar Airways Qmiles into Accor at a 4.5 : 1 ratio

by crediting a Europcar car rental to Accor

by crediting a Hertz car rental to Accor (USA rentals excluded)

by subscribing to The Economist

by buying a Priority Pass airport lounge card 

by joining the free ClubOpinions market research panel (has a sign-up bonus) 

I won’t be doing a stay or any of the things above. What I can do with the points I have before they expire?

In general, you need to earn 2,000 Le Club AccorHotels points to get any value from them. That will allow you to redeem for a €40 Accor voucher.

Transfers to airline partners generally require a minimum of 4,000 points. If you want to transfer to Avios, convert to Iberia Plus (where the rate is 1:1) rather than British Airways Executive Club (where the rate is 2:1). Iberia also has a lower minimum transfer level of 3,000 points.

It used to be possible to transfer ANY number of Accor points to airline miles. There have been few reports of this method working for a while.

H thThere are two options to convert points to charity but, again, a minimum of 2,000 points is required.

There are some car, leisure and rail redemption options but nothing suitable for a UK resident.

The bottom line is that, if you have more than 2,000 points, you should convert them into Accor vouchers or airline miles before they expire. The alternative is to ensure that you do manage to spend one night at an Accor property every 12 months.

If you want to track the expiry dates of all of your miles and points, I recommend signing up to AwardWallet for free. It keeps all of your points balances, including non-travel loyalty schemes, in one place and updates them automatically. If you pay for the premium version it also tracks your expiry dates and emails you when points are about to expire.

(Want to earn more hotel points?  Click here to see our complete list of promotions from the major hotel chains or use the ‘Hotel Promos’ link in the menu bar at the top of the page.)

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Comments

  1. I can report that I succesfully transferred an odd number of Accor points to Iberia 4 weeks ago using the method outlined here:
    http://www.headforpoints.com/2015/12/17/how-you-can-convert-your-1100-free-accor-points-into-1100-free-avios/

  2. RussellH says:

    My Accor a/c says that my points are valid until 09/01/2019, which would appear to be because I transferred e-reward points to Accor on 10/01/2018

  3. Do you get a “voucher” for an Accor hotel or do you just use the points against the booking to get the discount? I assumed it was the latter but the article implies it is the former.

    If you do get a voucher how long does it take to get it after requesting it and how long is it valid for?

    Thanks

  4. RussellH says:

    Both, AIUI. Certainly if you were to want to use points against a cancellable, pay at check-out rate you would have to use a voucher, whereas if you were to book a non-cancellable rate, you have to use the points against the booking. The last time I did this I had to phone to do the booking – I do not remember why, now.

  5. There use to be a ‘Print Voucher’ button somewhere on the reward page but I can’t see it anymore. I remember using the printers at Sofitel Beverly Hills to print of 20 of these to pay for my stay 🙂

  6. Thanks

    • Sorry to misinform previously Rob but the ClubOpinions points do still extend points validity, with the updated expiry date showing in my account and AwardWallet.

  7. Andy S says:

    Thanks for this article Rob – I noticed that I had 1400 Acor points that were due to expire next week. I had tried and failed in the past to transfer to IB plus, but with added incentive tried again using Chrome browser (normally a firefox user!) and have now suceeded! 🙂

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