Virgin Atlantic moves Las Vegas flight to Heathrow and adds flights to Boston and Barbados

the real harry1 says:

O/T You may remember that as I tend to organise our Avios redemptions T-355, I generally have nearly a year’s flights lined up for (school) holidays to our place in the sun, the reason we (you might think tediously) always go to the same place is not so much because the house abroad is a significant ongoing cost but because my mother in law loves both her daughter and her grandchildren and doesn’t otherwise get any time with them, she will clearly be pushing up the daisies soon so we are on borrowed time; I love it out there as well so sameness of holiday destination doesn’t bother me for now.

This was the reason we had about 30 Avios flights lined up when BA withdrew the free drinks & snacks offering on European flights – despite me having paid for them at time of booking. You may remember they offered us 5x 1000 Avios compo, total, ie said it was a one off & you can’t get it twice (or 6×5 in our case). I appealed directly to Mr Cruz and on his instructions we were given 1000 Avios for each of these pre-booked flights, which I was happy about so did not feel the need to take it further or agitate.

However, I am growing increasingly annoyed about the way BA has deliberately created a culture of turning down legitimate EC261 claims, basically obfuscating, denying facts and telling untruths several times until the claimant folds & goes away or tales it to CEDR/ MCOL. The whole way of their thinking seems immoral and not very different to dodgy parking penalty notices that make old people quake & pay up instead of standing their ground.

But I have already got my fair compo. What about the other many thousands who should have had the same but got nothing, ie F&B withdrawn but no 1000 Avios compo?

I have screenshots that clearly show BA’s offer at the time of ticket purchase. There is a 6 years limit for people disadvantaged to claim compo. Question: should I stick the screenshots on (say) FT so that people are motivated to get their compo? Or is it just poking a wasps’ nest?