Best Western sale (plus earn Avios, get a Best Western status match and earn a £20 voucher)

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• Cat says:

  18 Aug18 August 05:14

  Ooh, it’s my niece’s 3rd birthday a week before we go to Portugal to celebrate my 40th. She would love it if I got one of these for Betty (her best friend). I know passport control can be a rather humourless bunch of jobsworths, but has your son tried to hand it to them at a border yet yet? Have they played along?

  • Rob says:

    18 Aug18 August 06:59

    We used it at Heathrow yesterday but not with the immigration people in Milan. But the dog was in a bag at that point!

• John says:

  18 Aug18 August 05:44

  Shouldn’t it be a paw print rather than a “signature”?

  I’ve stayed at 3 BWs in the past month, and they were all significantly cheaper on hotels.com than direct booking. Hotels.com had additional rooms that weren’t available on the BW site.

  • Rob says:

    18 Aug18 August 06:57

    No option to upload a paw print 🙂

• JohnT says:

  18 Aug18 August 08:02

  Best Western Rewards warning – if you have changed your preferred airline scheme (eg UA to BA) the website might show your change as done BUT it may actually not be your “Preferred” scheme – so will not be the one they post points to! Seems you can only do that by phone and they won’t do anything else if miles have posted to old airline. Also if posting to BA your £20 voucher from the recent offer may not arrive for 1-2 months as they wait for BA to “confirm” after each stay before issuing their own extra rewards. (Reposted as BW related).

• Craig says:

  18 Aug18 August 09:02

  OT: Does anyone have an idea what date the Principal Manchester moves over to IHG, I know it’s sometime in 2019?

  • Rob says:

    18 Aug18 August 09:25

    The rebrand is separate to joint Rewards Club. I expect it to be points earning and redeeming whilst still Principal.

    • Craig says:

      18 Aug18 August 09:34

      OK, I’ll keep an eye on it, I’ve made a flexible booking at the new Indigo as a backup.

• Diydegsy says:

  18 Aug18 August 09:09

  O/T Does anyone have an email address for hertz gold reward points as I have points expiring soon, on the website you can’t transfer your points to travel partners to use them up and at the minute I don’t need a hire car. Anything I have looked at for help says log into your account and choose where you want the points to go but there is no option for anything other than car rental!!

  • N says:

    18 Aug18 August 14:49

    Twitter!

    • Fenny says:

      19 Aug19 August 20:17

      Why do all companies these days assume that everyone uses FB and/or Twitter? Trying to find an email address or phone number on the “Contact Us” page of most organisations these days is a nightmare.

      • Rob says:

        19 Aug19 August 20:21

        Ours is there 🙂

  • Alex W says:

    18 Aug18 August 21:02

    You should be able to transfer online, unless the website has changed recently.

    • Rob says:

      18 Aug18 August 21:05

      I tried to find it recently for a reader – it has vanished from its usual position in the menu.

      • guesswho2000 says:

        19 Aug19 August 12:02

        If this is one where the points are promo points from account openings, I think it’s deliberate. The option to transfer points to miles is still there in my normal account, but the new one I opened for the Mrs doesn’t have the option, although I can use the points for free car rental days as normal.

• Chris Palmer says:

  18 Aug18 August 10:31

  Cookie’s passport is definitely forged. Birth place, London? Guangdong Province, surely?

• BrianN says:

  18 Aug18 August 10:34

  Hi

  Re the Best Western voucher, I received one from a recent stay and it’s pretty much worthless for me.

  Can’t use it on prepaid rates. See below wording from the voucher email. Flexible rate usually at least £20 more expensive than prepaid. Very disappointed.

  “Not valid on pre-paid reservations. Please print this email and present at check-in to ensure you receive proper credit towards payment.”

  Was this made clear in the terms and conditions of the promotion? I don’t remember reading this.

• Thomas Crooke says:

  18 Aug18 August 11:21

  O/T Apologies if its been covered before (couldn’t find anything via search), I cannot get the membership rewards site to link to my Virgin Flying Club account. I input the number and the page just refreshes to the previous screen, no changes. I have tried on Chrome and Edge on pc and Chrome and Safari on IOS. Anyone else had this problem? Thanks

  • vlcnc says:

    18 Aug18 August 11:52

    I had this problem a while ago – not sure how I resolved it in the end. The Amex sites are quite buggy as they seem to be redesigning them and they are flipping between old and new style pages as the new branding is rolled out.

    • Roberto says:

      18 Aug18 August 17:08

      Phone.. will be done in a tick with customer services..

      • guesswho2000 says:

        19 Aug19 August 12:04

        Yep, this. I had this problem a year or two back, and their online email service (now dead) sorted it for me. Disappointing to hear it’s still a problem.

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