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Use Virgin Flying Club miles for Clubhouse lounge spa treatments – and no more free haircuts

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Virgin Atlantic has launched a new way to pay for your spa treatments at the Clubhouse lounges in Heathrow Terminal 3 and Gatwick – by using your Flying Club miles.

Full details can be found on the Virgin Atlantic website here.

As the site says:

How about a facial to prepare your skin for altitude? Just 3,000 miles. A shave to get rid of that 5 o’clock shadow? Just 4,000 miles, including a hot towel, cleanse and moisturise. Or how about a gorgeous Thai foot massage for only 7,000 miles? There are lots of lovely ways to spend your miles at the Clubhouse Spa – just make sure you leave enough time before your flight to fully indulge!

Virgin Clubhouse spa using miles to pay for treatments

Here’s the bad but not surprising news – it is a bad deal.

You are getting exactly 0.5p per Flying Club mile when you redeem them for spa treatments.

This is not great.  You should be targeting 1p when using them for a flight redemption.

Of course, if you earn all your miles from flights then you might be ambivalent about the value you get.  Anyone earning miles from Virgin credit card spend, Tesco Clubcard transfers, American Express Membership Rewards transfers etc is unlikely to accept such a low valuation.

Using Virgin Flying Club miles to pay for Clubhouse Lounge spa treatments

You can download menus for both the Heathrow and Gatwick spas at the same site.  One thing that jumped out is that men can no longer get a free haircut.  I’m not sure when this was dropped but I had one when I was in the Clubhouse last Summer.

Free treatments are now restricted to, at Heathrow:

Creative dry style female hair treatment (15 minutes)

Fringe trim (ladies only) (15 minutes)

Beard trim (15 minutes)

Neck tidy (men only) (15 minutes)

File and buff for hands and nails (15 minutes)

Express Radiant You facial (15 minutes)

Head massage (15 minutes)

You can take one free treatment, with additional ones charged at £16 or 3,000 miles.

PS.  Despite the picture above, Virgin removed the spa from the Clubhouse lounge at Heathrow a couple of years ago.  To be honest, I always found it a bit weird – despite how the picture looks, it wasn’t in a private room, just tucked around a corner.  The real reason I never tried it is that I never flew Virgin on any trip where I thought I’d need trunks ….


How to earn Virgin Points from UK credit cards

How to earn Virgin Points from UK credit cards (October 2022)

As a reminder, there are various ways of earning Virgin Points from UK credit cards.  Many cards also have generous sign-up bonuses.

You can choose from two official Virgin Atlantic credit cards (apply here, the Reward+ card has a bonus of 15,000 Virgin Points):

Virgin Atlantic Reward+ Mastercard

15,000 points bonus and 1.5 points for every £1 you spend Read our full review

Virgin Atlantic Reward Mastercard

A generous earning rate for a free card at 0.75 points per £1 Read our full review

You can also earn Virgin Points from various American Express cards – and these have sign-up bonuses too.

American Express Preferred Rewards Gold is FREE for a year and comes with 20,000 Membership Rewards points, which convert into 20,000 Virgin Points.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & two airport lounge passes Read our full review

The Platinum Card from American Express comes with 30,000 Membership Rewards points, which convert into 30,000 Virgin Points.

EDIT: Until 25th October 2022, there is an exceptionally generous sign-up bonus on The Platinum Card. You will receive 60,000 Membership Rewards points – double the usual amount – and £200 to spend at Amex Travel. You need to spend £6,000 within six months to earn the bonus.

The Platinum Card from American Express

60,000 points (SPECIAL OFFER), £200 travel credit and unbeatable benefits – for a fee Read our full review

Small business owners should consider the two American Express Business cards. Points convert at 1:1 into Virgin Points.

American Express Business Platinum

40,000 points sign-up bonus and a long list of travel benefits Read our full review

American Express Business Gold

20,000 points sign-up bonus and free for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Virgin Points

(Want to earn more Virgin Points?  Click here to see our recent articles on Virgin Atlantic and Flying Club and click here for our home page with the latest news on earning and spending other airline and hotel points.)

Comments (13)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • thehornets says:

    Rob…the free men’s haircut was dropped in the first few days of January this year.

  • KenJohn says:

    I paid £10 for a haircut in June. No queues and got a free slot fairly quickly. I was desperate (too busy at work) and was happy with the results. It is a convinence not a benefit.

  • Crafty says:

    What will they do if you tell them you identify as female?

    I find these gender-specific rules / exclusions borderline offensive in a supposedly liberal and enlightened country.

  • ChrisC says:

    There will be some people who have a small balance of miles and this will be a good way of using them up rather than have them expire.

    It’s an option that can now be suggested to people who ask how they can use a few k miles.

    Looking at my balance after booking a UC redemption I’ll have enough to book a one way car and pay for an extra treatment because it’s unlikey I’ll ever earn enough VS miles in the future to get enough miles for another reward.

    Best value for the miles in some peoples books? certainly not but for me it’s a practical use for them.

    • Neil Spellings says:

      I think we’ll see more low value redemptions like these in the new Virgin loyalty scheme that launches next year, especially if FC miles become the universal reward currency across all Virgin brands, you’ll have hundreds of thousands of Virgin mobile/Media/Trains customers sitting on a handful of miles looking for ways of spending them.

      • ChrisC says:

        Indeed. But to use them in the ClubHouse you need to be flying Upper so the number of people using them for treatments will be low

  • Catalan says:

    I feel Delta and their passengers have caused this due to their sheer numbers. The Clublounge should have remained exclusively for the benefit of Virgin Atlantic customers. But I guess if your major shareholder says jump you say how high!

    • Graham Walsh says:

      Also when your major shareholder under cuts a PE flight by £300 on the same VS metal, why would people boom with VS directly. I even questioned it on the chat and their comment was sorry it’s a 3rd party offering it at their chosen price.

  • Alex W says:

    These 0.5p redemptions look like the shape of things to come. I can only hope that there are plenty of miles rich / value agnostic people out there who will use these redemptions and save the high value flight awards for us.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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