It seems that British Airways is willing to refund non-refundable flights booked during the data breach period, as well as BA Holidays purchases.
They are also willing to refund your out of pocket expenses, such as pre-booked hotels.
A reader who wished to cancel a non-refundable booking sent me copies of his correspondence with BA this week. It resulted in a full settlement of everything he requested, including incidental costs AND interest on the money he paid, at the standard County Court-imposed rate of 8%.
This particular reader relied on The Consumer Rights Act 2015, Chapter 4, section 49(1) which states that ‘all services must be performed with reasonable care and skill’.
If you accept that British Airways has clearly breached this obligation, the underlying purchase contract for your flight or holiday would be void and you could request a full refund.
How to earn Avios from UK credit cards (January 2022)
As a reminder, there are various ways of earning Avios points from UK credit cards. Many cards also have generous sign-up bonuses!
There are two official British Airways American Express cards with attractive sign-up bonuses.
There are special sign-up bonuses on both of the BA American Express cards until 28th February 2022. The bonus on the free card is doubled to 10,000 Avios and the bonus on the Premium Plus card is increased from 25,000 Avios to a huge 40,000 Avios.
You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points, such as:
Run your own business?
We recommend Capital On Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, along with a sign-up bonus worth 30,000 Avios.
30,000 Avios is a special offer which runs to 4th February 2022.
You should also consider the British Airways Accelerating Business credit card. This is open to sole traders as well as limited companies and has a 45,000 Avios sign-up bonus.
45,000 Avios is a special offer which runs to 28th February 2022.
Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.
(Want to earn more Avios? Click here to visit our home page for our latest articles on earning and spending your Avios points and click here to see how to earn more Avios this month from offers and promotions.)