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British Airways offering refunds on flights booked during the data breach

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It seems that British Airways is willing to refund non-refundable flights booked during the data breach period, as well as BA Holidays purchases.

They are also willing to refund your out of pocket expenses, such as pre-booked hotels.

A reader who wished to cancel a non-refundable booking sent me copies of his correspondence with BA this week.  It resulted in a full settlement of everything he requested, including incidental costs AND interest on the money he paid, at the standard County Court-imposed rate of 8%.

British Airways offering refunds on flights booked during data breach

This particular reader relied on The Consumer Rights Act 2015, Chapter 4, section 49(1) which states that ‘all services must be performed with reasonable care and skill’.

If you accept that British Airways has clearly breached this obligation, the underlying purchase contract for your flight or holiday would be void and you could request a full refund.


how to earn avios from credit cards

How to earn Avios from UK credit cards (January 2021)

As a reminder, there are various ways of earning Avios from UK credit cards.  Many cards also have generous sign-up bonuses!

There are two official British Airways American Express cards:

British Airways American Express card

British Airways American Express

5,000 Avios for signing up, no annual fee and a companion voucher for spending £20,000 Read our full review

BA Premium Plus American Express card BAPP

British Airways American Express Premium Plus

25,000 Avios and the UK’s most valuable credit card perk – the 2-4-1 companion voucher Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points, such as:

Nectar American Express

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & two airport lounge passes Read our full review

American Express Platinum card Amex

The Platinum Card from American Express

30,000 points and an unbeatable set of travel benefits – for a fee Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

If you have a small business, we especially recommend Capital On Cap’s Visa card which comes with a generous bonus worth 10,500 Avios:

Capital On Tap Business Rewards Visa

The most generous Avios Visa or Mastercard for a limited company Read our full review

(Want to earn more Avios?  Click here to visit our home page for our latest articles on earning and spending your Avios points and click here to see how to earn more Avios this month from offers and promotions.)