It seems that British Airways is willing to refund non-refundable flights booked during the data breach period, as well as BA Holidays purchases.
They are also willing to refund your out of pocket expenses, such as pre-booked hotels.
A reader who wished to cancel a non-refundable booking sent me copies of his correspondence with BA this week. It resulted in a full settlement of everything he requested, including incidental costs AND interest on the money he paid, at the standard County Court-imposed rate of 8%.
This particular reader relied on The Consumer Rights Act 2015, Chapter 4, section 49(1) which states that ‘all services must be performed with reasonable care and skill’.
If you accept that British Airways has clearly breached this obligation, the underlying purchase contract for your flight or holiday would be void and you could request a full refund.
How to earn Avios from UK credit cards (January 2021)
As a reminder, there are various ways of earning Avios from UK credit cards. Many cards also have generous sign-up bonuses!
There are two official British Airways American Express cards:
You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points, such as:
Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.
If you have a small business, we especially recommend Capital On Cap’s Visa card which comes with a generous bonus worth 10,500 Avios:
(Want to earn more Avios? Click here to visit our home page for our latest articles on earning and spending your Avios points and click here to see how to earn more Avios this month from offers and promotions.)