Flybe to close or shrink four UK bases as it cuts back on jet aircraft operations

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• TedL says:

  4 Apr4 April 10:35

  O/T: Does anyone know the secret to registering for Iberia Plus, I continually get the “Ooops…A connection error has occurred” message. Have tried different browsers, different computers, “notengo” in the second surname box but still the same error?

  • Shoestring says:

    4 Apr4 April 10:39

    Could just be clunky IT at IB (surprise surprise) – we experienced no problems registering, we left the 2nd surname box empty.

    Have you tried switching off your PC & restarting? 🙂

  • Allycat says:

    4 Apr4 April 13:19

    When I did my wife’s a few months ago I had to put a “GB” in front of her passport number to get it to work and a “-” in the flat/apartment number to get it all to work. A friend reported having to put a second surname in to get hers to work

    • TedL says:

      4 Apr4 April 16:02

      Have tried all those suggestions to no avail. Any one else have this problem recently?

• The Streets says:

  4 Apr4 April 10:45

  OT – is there a maximum number of BA companion vouchers I can have on my account? ie can I have three?

  • BlueHorizonuk says:

    4 Apr4 April 10:58

    Think maximum you can have at any time is 2 (in any event when you go to use them it says maximum 2 can be used)

  • Darren says:

    4 Apr4 April 11:43

    One voucher per calendar year and if it was earned from the BAPP card it has a 2yr life from time of issue, so yes you can effectively accrue the 3rd in year 3 before your first expires.

    • The Streets says:

      4 Apr4 April 11:52

      Great thanks the churning of BA cards has caught up with me and so they were individually earned from ‘different’ AMEX cards

    • sprout7 says:

      4 Apr4 April 11:55

      Is it not possible to theoretically earn more than this…
      If you take out a BAPP card, earn the voucher, and then close the card. Presumably you could repeat this whole process two or three times a year?
      Obviously, it may not be good for your relationship with Amex!

      • Darren says:

        4 Apr4 April 13:15

        Good question, I suppose you could but not sure if that would raise any questions. I was playing by the ‘rules’ so to speak.

      • Rob says:

        4 Apr4 April 13:29

        This is more attractive than it was due to the restrictions on getting a 2nd sign up bonus. People previously found it worth waiting 6 month.

• Sprout7 says:

  4 Apr4 April 10:50

  O/T advice please..
  I haven’t had any points post from my IHG premier card to my IHG rewards account since I took it out in Jan. I can see the points (over 40k) sitting on my credit card account as well as the correct rewards account number.
  The credit card people agree they should have been transferred but said it was down to the rewards club. I have called the “service centre” several times and been told I don’t have a card linked to my account and that card is not available to people in my country.
  Does anyone have a contact number so that I can talk to someone other than a foreign call centre or any advice please. I’m rapidly losing the will to live!
  Thanks

  • FlyingChris says:

    4 Apr4 April 11:32

    I also have this problem (on my now cancelled card), including my free night voucher that is yet to post.

  • Mark2 says:

    4 Apr4 April 12:18

    When I have spoken to them Creation call centre was in UK and very helpful.

    • sprout7 says:

      4 Apr4 April 12:40

      sorry, I should have been clearer.
      The call centre I refer to was the IHG Rewards Club call centre not the Creation credit card side.

      • Peter 64K says:

        4 Apr4 April 15:48

        It sounds to me like the issue is on Creation’s side. It’s contact them.

      • Alan says:

        4 Apr4 April 17:46

        Agree it’s Creation that need to push it across so if your points have just been mounting up and not sent that sounds like they don’t have your IHG number on file for some reason?

• Michael says:

  4 Apr4 April 11:31

  thats quite a few miami services now, 5!

• Anna says:

  4 Apr4 April 11:53

  OT – currently in the very pleasant and quiet lounge at Rome FCO. Nice spread of pasta, salad, pastries etc and decent selection of drinks (though no rum for some reason!) The only annoyance is that you have to leave the lounge and across the mezzanine for the loos.

  We’ve had 4 nights at the HGI Claridge just outside the city centre. Even though I booked via BA holidays they gave all 3 of us free breakfast which made up for the €6 pp per night city tax which seemed a bit on the high side!

  • Anna says:

    4 Apr4 April 11:58

    I realise the hotel has no control over the tax but recalled city tax as 2 or 3 euros per night and not applying to children!

    • AndyGWP says:

      4 Apr4 April 12:37

      All is explained here (Google is your friend):
      https://www.gate1travel.com/italy-travel/city-tax.aspx

      • Anna says:

        4 Apr4 April 13:09

        Interesting – so Rome city tax is 2-3 times that of other Italian cities!

  • BlueThroughCrimp says:

    4 Apr4 April 22:36

    I stayed there a few weeks ago. Nice hotel, got an upgraded room to the 7th floor.
    Also charged €6 for the one night.

• Anna says:

  4 Apr4 April 13:07

  OT – flight delays! Our FCO-LHR flight is now delayed. If we miss our connection to MAN, we’ll either have to take the last flight of the day or failing that stay over at LHR and continue to MAN tomorrow. Where do we stand with EU261 (and other costs), as arrival at LHR will be likely be less than a 2 hour delay, but eventual arrival at MAN may well be much longer than 2 hours after the original booked time. Both flights are on the same booking. Thanks!

  • AndyGWP says:

    4 Apr4 April 13:19

    What is the reason for delay?

    • Anna says:

      4 Apr4 April 13:26

      Not given except for late arrival of the inbound flight.

      • Lady London says:

        4 Apr4 April 13:36

        That doesn’t exempt them from eu261. You are covered. Now its just a question of are you going to be late enough at MAN for each of you to claim. Sounds like you will be. I’d sit back and wait to hear from them if they are putting you on last flight today or putting you up overnight.

  • Lady London says:

    4 Apr4 April 13:32

    If reason is covered by Eu261 then provided all your flights are on same ticket then you claim based on your time of arrival at your final destination. IIRC delay would have to be.,.3hrs? Or 2 it is based on length of the overall journey back to final destination.

    Whatever BA says on the day as the reason take note. Sometimes they change it afterwards. You can also check the official reason a flight was delayed in public records (sorry I don’t have a note of where but know this is possible).

    • Anna says:

      4 Apr4 April 13:37

      Many thanks – fingers crossed it doesn’t come to that as the inconvenience is going to be considerable! LCCs direct from now on, I think, but needed to use up a 2 4 1 and actually very much enjoyed the outbound with 3 seats to myself in CE and much improved catering.

      • Jim says:

        4 Apr4 April 20:15

        Travelling on a 241 and you still had three seats to yourself?

      • Anna says:

        4 Apr4 April 20:57

        Lol Jim, OH and son had 5 A & C, I had 5D and there was no-one in 5F. The plane was a replacement so there were no trays over the middle seats, therefore I had the full use of 3 to stretch out on!

    • Lady London says:

      4 Apr4 April 13:42

      PS even if their reason for delay was one that meant eu261 compensation was not payable (this does seem to be covered though provided your delay to MAN turns out to be long enough) in any case the airline is responsible for duty of care I.e. hotel if needed, transport to/from hotel, meals (no alcohol), phone calls to let people know you,’re late etc. If there is unreasonable delay in them providing above then you can get your own and claim from them.

      • Anna says:

        4 Apr4 April 13:59

        Thanks again – the inbound has just landed so hopefully they can turn it round fast enough so we’re not struggling for a slot.

      • Shoestring says:

        4 Apr4 April 15:02

        yep there’s nothing in the EC261 legislation that says you must take duty of care only as offered by the airline concerned, istr the only stipulation is that your delay must be over 2 hrs – then you can go booking reasonable duty of care ‘relief’ as you see fit, BA are happy with hotel room £200 + food & drink (no booze) etc – don’t take a £5 LHR cafe credit & go thinking that’s all you’ll get. If the airport delay is (say) 4 hrs, you’d be perfectly entitled to claim a proper meal in a restaurant.

  • Anna says:

    4 Apr4 April 21:00

    Anyway, just made it by the skin of our teeth. Thankfully there were virtually no queues at passport control or security.

  • RussellH says:

    5 Apr5 April 17:12

    For future reference:-
    We had a very similar experience coming back from a BA Holiday just over a year ago, but NCL rather than MAN.
    Incoming flight from MAD was just over an hour late, but that was enough for us to miss the last flight of the day to NCL (same happenend to others for GLA and EDI).
    Put up for the night in the HIE T5 (which is in Slough, which was grotty – seemed to have gone seriously downhill since the time I booked it a few years ago). Got back to NCL about 10 hours late.
    After a bit of humming + hahing, BA paid us compensation on the full 10 hours delay, which effectively covered the whole cost of the trip to Madrid. Wasted our pre-paid booking at the DT at NCL though.

    • Alan says:

      5 Apr5 April 22:14

      In that sort of situation I’d just go and book myself into the Sofitel T5 (assuming available at <£200) then claim back from BA 😀 Or refuse their HIE offer! When on a delayed flight from Athens they put me up there without asking though. As long as you're not in a rush quite a pleasant way to spend an evening then EU compensation to boot!

      • Shoestring says:

        5 Apr5 April 22:23

        yep the £200 BA guideline for max hotel cost is per person, per night (you can claim more if all close hotels have gone up in price, take a screenshot/ photo to prove your point)

        RussellH says they were travelling in ‘we’ ie 2 of them or more – all entitled to £200/ night hotel cost

        you could book a more expensive hotel then halve the costs and claim half each

• fivebobbill says:

  4 Apr4 April 13:36

  O/T Radisson
  Just got an offer via email there for a 50% bonus when purchasing Radisson points.
  By my reckoning it works out roughly 0.35p per point, no matter how many you buy, which I think is somewhere close to Robs valuation?
  Anyway, you can buy up to 80,000 and deal ends April 30th.
  May be handy if you have a stay coming up and are short on points.

• Adam says:

  4 Apr4 April 13:45

  Do you know when the Dinosaur is there until? My Daughter will love to see it but we aren’t flying with her for a couple of months.

  • Rob says:

    4 Apr4 April 15:33

    3 June

  • Adam says:

    4 Apr4 April 16:57

    Thanks – she won’t be happy – She doesn’t go through T5 until End of June.

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