British Airways makes genuine improvements to the ‘Gold Upgrade for Two’ (GUF2) voucher
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If you earn 2500 British Airways Executive Club tier points in your membership year, you receive a ‘Gold Upgrade For Two’ voucher, known as a GUF2 in the trade.
The GUF2 voucher lets you upgrade a British Airways cash or Avios ticket by one class (more details on ba.com here). Historically, for cash bookings these vouchers could be used in two ways:
Book a cash ticket via ba.com and you can upgrade to the next category if there is Avios reward availability in the higher class
Book a cash ticket via a travel agent and you can upgrade to the next category if there are cash tickets available in the cheapest ticket bucket (‘I’ for Club World, ‘A’ for First Class) in the higher class
Using a travel agent meant that you had substantially better chances of finding availability to use your GUF2 voucher. The snag is that few travel agents knew how to process the upgrade – it is complex, involving sending certain information to a BA office in India and waiting overnight for a response.
The situation has now changed – and for the better.
The BA call centre will now process your GUF2 upgrade if there are ‘A’ cash tickets for sale in First Class, ‘I’ cash tickets for sale in Club World or ‘T’ cash tickets for sale in World Traveller Plus.
It is no longer necessary for Avios seats to be available in the higher cabin.
This means that you no longer need to book via a cash ticket via a travel agent and then hope they know how to process the upgrade.
For anyone who is looking to upgrade an Avios redemption, you can now use the GUF2 even if there are no Avios seats available in the higher class, as long as A / I / T cash tickets are for sale. This is also a major improvement.
These changes are not yet reflected on the Gold benefits page of ba.com which still says that GUF2 upgrades ‘are subject to reward availability in the higher cabin’. (British Airways never publicised the fact that travel agents could process upgrades if there was just cash availability.) However, BA staff have confirmed to me that the change has taken place.
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How to earn Avios from UK credit cards (April 2025)
As a reminder, there are various ways of earning Avios points from UK credit cards. Many cards also have generous sign-up bonuses!
In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.
You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus Mastercard
Get 25,000 Avios for signing up and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios Mastercard
Get 5,000 Avios for signing up and an upgrade voucher at £20,000 Read our full review
There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways American Express Premium Plus
30,000 Avios and the famous annual 2-4-1 voucher Read our full review

British Airways American Express
5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £15,000 Read our full review
You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points. These points convert at 1:1 into Avios.
SPECIAL OFFER: Until 27th May 2025, the sign-up bonus on the ‘free for a year’ American Express Preferred Rewards Gold card is increased from 20,000 Membership Rewards points to 30,000 points. Points convert 1:1 into Avios (30,000 Avios!) and many other programmes. Some people may see even higher personalised offers. Click here to apply.
SPECIAL OFFER: Until 27th May 2025, the sign-up bonus on American Express Platinum is increased from 50,000 Membership Rewards points to a huge 80,000 points. Points convert 1:1 into Avios (80,000 Avios!) and many other programmes. Some people may see even higher personalised offers. Click here to apply.

American Express Preferred Rewards Gold
Your best beginner’s card – 30,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express
80,000 bonus points and great travel benefits – for a large fee Read our full review
Run your own business?
We recommend Capital on Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, and the standard card is FREE. Capital on Tap cards also have no FX fees.

Capital on Tap Visa
NO annual fee, NO FX fees and points worth 1 Avios per £1 Read our full review

Capital on Tap Pro Visa
10,500 points (=10,500 Avios) plus good benefits Read our full review
There is also a British Airways American Express card for small businesses:

British Airways American Express Accelerating Business
30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review
There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

American Express Business Platinum
50,000 points when you sign-up and an annual £200 Amex Travel credit Read our full review

American Express Business Gold
20,000 points sign-up bonus and FREE for a year Read our full review
Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.
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