Amazon Prime Day – big discounts all day today and tomorrow

This article is closed to new comments. Feel free to ask your question in the HfP forums.

• fivebobbill says:

  15 Jul15 July 11:44

  O/T, some helpful advice please.
  Am off to Tel Aviv from T5 in September, 4 of us flying BA Business. I can’t be sure of the usual departure gate, but from a quick online search it looks like the Tel Aviv flight (BA 167) might depart from 5B.
  The other couple travelling with us have never flown business before, it’s a surprise, so I was going to take them to my usual BA Galleries North (we have 3-4 hrs). However if the flight really is departing from 5B I’m wondering if we might be better off heading straight to Galleries there instead? (No status, all Blue, but I assume flying Club gets us in?)
  Anyway, I’ve never been in the Galleries 5B lounge myself, and having just read Rob’s review from a couple of years ago I’m wondering had anyone had any updated info.
  We do like a drink by the way, and it is a surprise treat, so beer, spirits, and some fizz for the girls is a must. We will be in T5 from 12.15 (connecting) departure for Tel Aviv 16.45.
  Many thanks for any advice

  • Rhys says:

    15 Jul15 July 12:05

    Lounge at 5B is much, much better simply due to lower passenger numbers. Was there recently and it was wonderfully quiet. Not so at North and South where it was difficult to find a spot to sit!

    Food, drinks etc is identical across all three I believe.

    • Stu N says:

      15 Jul15 July 12:25

      I’d go to 5B lounge, as Rhys says same offering as the main lounges but it’s always been deserted when I have been there. BA167 looks like it’s a Boeing 777 so you’ve got >75% chance of going from either 5B or 5C anyway. BA staff will sometimes confirm a gate before it shows on the screens so worth asking at flight connections or the T5A lounges, otherwise gates usually only get confirmed about 60 mins before departure.

      Even if you do go to T5B, with a 3-4 hour connection you’d have loads of time to head back to T5A in the unlikely event your flight departs from there. Note that you can go 5A-5B-5C on the transit, but you MUST use the walkways in the tunnels to go 5C-5B-5A; there is a thread on the Flyertalk BAEC board with instructions on how to get back to T5A from the satellites.

    • Tilly71 says:

      15 Jul15 July 12:53

      Was in 5b a few days ago, go for this lounge above the others in A.
      Galleries A S was rammed so walked out & N the same, as bad as each other.
      5b was lovely & quiet, plenty of food & spirits, wines.
      You have to ask for champers.

    • Craig says:

      15 Jul15 July 14:41

      5B lounge is my first choice too, the walking route between A, B & C is fairly straightforward if you follow the guide above. Once you’ve done it once it becomes much easier, I actually like the walkway if only for just a few minutes peace and quiet.

  • Nick_C says:

    15 Jul15 July 12:27

    Even flying from 5C, its worth using the 5B lounge. It’s then about a 5 minute walk through the deserted underground walkway to get to 5C.

    Last time I tried Galleries South it was noisy, people lying on seats or putting bags on seats, and I had to interrupt a staff member who was watching TV to get a glass of champagne.

    5B was an oasis of tranquility with good service.

    • Anna says:

      15 Jul15 July 13:39

      +1 for 5B, you might have to pin down a member of staff as sometimes they’re either not in evidence or not easy to make eye contact with (unlike the lovely young man serving LGPS in the CCR in May!) but they will bring you as much champagne as you want when asked. Enjoy!

  • fivebobbill says:

    15 Jul15 July 14:06

    Thanks once again to everyone, invaluable advice in here as always!

  • Doug M says:

    15 Jul15 July 14:27

    +1 for the 5B lounge, it’s more like a lounge than the often zoo like 5A North and South. Walk there for the novelty, and a pre-flight stretch. Use the lift between A14 and A15 in the middle of the A terminal, and go to floor -4. There a long passage that leads to the B and then the C satellites. This is the post that Stu N mentions on FT which is very detailed. https://www.flyertalk.com/forum/british-airways-executive-club/1578945-lhr-terminal-5-passageways-pictorial-guide-departing-passengers.html
    It’s really important if you do need to get back to A from B, or to B from C to make sure you use these tunnels and not the transit. I often walk up and down a few times to pass the time, especially before a long haul flight, just for the pleasure of stretching legs in a nice quiet space.

    • Stu N says:

      15 Jul15 July 15:45

      Thanks for adding the link, Doug M.

      I always use the tunnels now I know about them, it’s much preferable to squeezing into the invariably hot, sticky transit with 200 other people. Even going out to C gates, it barely takes any longer and you get a bit of exercise.

    • Anna says:

      15 Jul15 July 19:22

      We always use the transit from B to C – my OH seems to think that if we entered the tunnels we would somehow get trapped and be doomed to wander beneath LHR for all eternity. 🤣

      • Stu N says:

        15 Jul15 July 20:07

        It’s well signposted now. As long as you find the right entrance point, you can’t get lost.

• Nick_C says:

  15 Jul15 July 12:33

  OT, I see Ryanair have fixed the 737 Max.

  They are calling it the 737 8200 instead! Lol

  https://www.independent.co.uk/travel/news-and-advice/ryanair-boeing-737-max-8200-name-new-crash-a9004896.html?amp

• Rob says:

  15 Jul15 July 13:50

  Ah, pleased that is live. I was told it was happening but it wasn’t there at 00.05 last night 🙂

• Chas says:

  15 Jul15 July 14:01

  The link to the Malaysia Airlines comp doesn’t work for me (just takes me to a generic Heathrow Rewards landing page), and I can’t find any sign of it on the Heathrow Rewards site. Anyone else having the same issue?

  • Rhys says:

    15 Jul15 July 14:09

    You need to login first – on desktop the login field is on the right hand side.

  • Rob says:

    15 Jul15 July 14:12

    Try logging in and then clicking the link again. If not, it is on the Offers page of the HR site.

    • Chas says:

      15 Jul15 July 14:19

      Thanks both Rob and Rhys. I was already logged in and it wasn’t showing. Have now clicked through from a separate link on an HR e-mail, and can now see it.

• Rash says:

  15 Jul15 July 14:31

  Hi all, does anyone have any other method than chat or twitter to contact Revolut? I’m on a ‘approx. 48 hours to review your documents/account blocked’ and it’s been 12 days. I have had it before and it was reviewed and unlocked much quicker…

• Doug M says:

  15 Jul15 July 14:35

  Cheers Shoestring. You’re a bit of an Amazon master.

• Grant says:

  15 Jul15 July 15:02

  I keep getting an error when I try this saying my purchase could not be completed, although it did show up as a £1 pre-authorisation on my Amex.

  I can’t remember whether I’ve had a free trial of Audible before which is perhaps why I’m getting the error.

  • Shoestring says:

    15 Jul15 July 18:43

    yep I don’t want to diss my own deal (!) but I already get 10-15% off Amazon whenever I like (Tesco MOCs and Morrisons deals) – and you only get the Audible deal once from what I can gather, not on Prime at the mo so can’t be bothered with either

    AMEX25OFF working again – that *is* definitely worth a try – £25 off £40

• Tracy says:

  15 Jul15 July 16:12

  OMG I have really stuffed up with BA 2-4-1 booking lol. Advice needed please….
  I had 2 companion vouchers and wanted to book 4 seats for me & family. I was on holiday so wanted to do it online at 1am when seats were released. Only seats available at time were two F & two J. Only way I could book online was to book for me & one traveller on each companion voucher so I ended up with 2 tickets in my name. I naively thought it would be a simple name change from me to my daughter. BA are saying the only way to sort it is to cancel all 4 seats and rebook, £35 cancellation fee each, £140 total. Seems unfair as 3 out of the 4 seats are correct….especially as I was quoted £70 on a previous call this morning, where I argued that even that was too much lol. They didn’t believe me just now and said they want to do a call request so they can get the recording from earlier. I am livid as I was being made out to be a liar 😡. Should I just suck up the £140 charge or wait 24-48 hours for the them to find the recording and still charge me £70??

  • Rob says:

    15 Jul15 July 16:17

    Your bigger problem is that there is no guarantee that the seats you cancel become available again as reward seats. 355 days out, the odds are decent but not guaranteed.

    24-48 hours won’t change anything so you might as well sit it out, but even then – unless they change the name on the existing ticket – there is a chance you lose it.

    • Tracy says:

      15 Jul15 July 16:27

      The same seats are still available the next day too so not TOO concerned about availability just annoyed at £140 fee for what is in effect a name change….plus being called a liar didn’t help my mood lol.

    • Tracy says:

      15 Jul15 July 17:20

      Rob, what email address should I use to contact BA about this? Thanks

      • Rob says:

        15 Jul15 July 17:50

        None that I know of that can get a response, apart from the standard Exec Club ones.

        • Tracy says:

          15 Jul15 July 20:24

          Ok, cheers Rob

  • Anna says:

    15 Jul15 July 19:27

    I might be missing something, this is presumably 2 separate bookings? (Unless you can put yourself on the same booking twice which would just be bonkers). Can you not cancel one of the bookings and pay £70, then re-book the seats you want in the right names. Obviously you won’t be able to use the returned 2 4 1 as you have to be one of the passengers.

    • Tracy says:

      15 Jul15 July 20:23

      Yes Anna, 2 separate bookings. According to BA I can’t keep one booking and cancel and rebook the second because then I would need to be a passenger on the rebooking too, they can’t use one voucher for 2 people who aren’t me….they need to use 2 vouchers for 4 people, one of whom needs to be me, sigh……

      • Anna says:

        15 Jul15 July 23:32

        It sounds as though you’ll have to choose between losing £140 to cancel and re-book the entire thing (it’s not charged separately, just deducted from what they refund you for the cancellation), or cancelling one of the bookings (losing £70) and re-booking without the 2 4 1, if you have enough avios and use the 2 4 1 another time.

        One thing I would stress though – have you spoken to someone in the UK based CS department? IME they are on another planet when it comes to being helpful, reasonable and sympathetic and can sometimes apply their own discretion, compared with the overseas call centre staff who appear to be forbidden from exercising any of these skills. If not, I would strongly suggest calling them (by withholding your own number and dialling the UK contact number) and running the situation by them. Good luck!

        • Tracy says:

          16 Jul16 July 00:44

          I tried 2 different numbers 03444930787 and the 0800 number, definitely didn’t get through to the UK call centre, haven’t tried withholding my number though…

        • Anna says:

          16 Jul16 July 06:19

          No – use the withheld function then call the UK landline number from the BAEC contacts page. This generally gets me through to someone in Warrington!

This article is closed to new comments. Feel free to ask your question in the HfP forums.