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BA STRIKE 2019: (Updated Monday 11am) British Airways pilots strike – what you need to know for Monday, Tuesday and 27th September

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Pilot unit BALPA is staging a number of strikes throughout September.  BALPA represents about 90% of British Airways pilots.

The strike dates are Monday 9th, Tuesday 10th and Friday 27th September.

You can find the latest information on this special strike page of ba.com.

Note that flights from London City Airport are not impacted, except for the New York service which is operated by Gatwick flight crew.

Monday 9th / Tuesday 10th – what is cancelled?

Everything, basically.

Only ONE British Airways flight was operating from Terminal 5 on Monday 9th September.  This was a Tokyo service and was retained due to the Rugby World Cup.  The only other flights operating were to Cairo (operated by Air Belgium at the moment due to a shortage of BA aircraft) and the Iberia flights to Madrid.

From Gatwick, the only flight was a New York JFK service which is currently operated by Evelop Airlines on behalf of BA, again due to a shortage of BA aircraft.

All passengers were contacted over two weeks in advance of travel.  Despite some initial hiccups (which forced The Civil Aviation Authority to publish this statement) British Airways was eventually very proactive in moving passengers to other airlines with over 50 carriers involved.

British Airways pilot strike now on 2019

What about Wednesday 11th?

A normal schedule will operate, although some services are likely to be cancelled due to planes and staff being in the wrong place.  There is no space at Heathrow to store the entire British Airways fleet, and so aircraft have had to be parked at other airports across the world.

What about Friday 27th?

Cancellations have not yet been done for the strike on 27th September.

The cut-off date for British Airways is 13th September, which is the last date they can cancel your flight without offering compensation on top of a reroute.  Note that some flights on 28th and potentially also 26th will also be cancelled for operational reasons.

What can I claim if I am stranded abroad?

For people stranded abroad, British Airways has confirmed that the standard £200 per night per room hotel allowance will be available.  This can be exceeded but only if you have strong evidence that no rooms are available for that price.  You cannot remain in a £500 beach resort and reclaim that if there is an airport hotel available for under £200.

Other subsistence costs (food, taxis etc) can also be claimed.

You are not technically liable for additional costs incurred in the UK before or after travel due to date changes, but it is worth submitting receipts to BA anyway.

Will I receive Avios and tier points for cancelled flights?

Yes.  If you accepted a refund or were moved to a non-oneworld airline, you can ask BA to credit you with the Avios and tier points you would otherwise have earned.

Don’t forget to sign up to earn points from the airline you were moved to, if it is not a BA partner!  Nothing stops you earning twice.

Could the strikes be called off?

BALPA has offered to reopen talks with British Airways, but the airline has stated that no new offer is available.  The airline appears to have decided to push on with strikes rather than accept the pilot demands for profit sharing.

Can more strikes be called?

Yes, but 14 days notice must be given.  Your trip is safe once you are inside the 14 day period.

(And, to be honest, a lot of people have been getting some good results in terms of alternative carriers!  Being moved from British Airways onto Qatar Airways, Cathay Pacific, Malaysia Airlines etc etc – if you are travelling in Business Class – would be a good result.)

BALPA’s strike ballot, held earlier this summer, is valid until January.  This allows BALPA to continue calling strikes throughout the Autumn without requiring a further member vote.

For the latest information, check out ba.com here.

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Comments

  1. Piers Morgan Curt giving Alex Cruz a hard time on Good Morning Britain!

  2. Should probably update the article with the “if the strikes get called off” bit. That ship has sailed!

  3. Now these strikes have happened can all of us with flights in the coming months feel more assured pilots wont call more any time soon?

    • Shoestring says:

      not at all – the strike mandate runs until March 2020 – can be renewed – BALPA have said they will increase pressure on IAG if no agreement is reached, ie more strikes – plus there’s the strike on 27th September coming up

      • Lady London says:

        Do the pilots still have to give 2 weeks notice of any strike ahead of its date, within the period up to March 2020? or can they call sudden strikes?

  4. Has anybody else not had their refund for the strike? It’s been 15 days now and I’ve not had my taxes and surcharges refunded. My avios came back almost immediately. How long should this normally take? Never had to cancel an award ticket before.

    • Lady London says:

      You are meant to get both Avios and cash back within one week. Call them and make sure both come back.

      • Managed to speak to somebody via Twitter who is blaming the delay of the refund on the strikes. Not sure if that’s even possible.

    • I’ve still not had my EU 261 compo 3 months on, even though BA have acknowledged twice now that I am entitled to it. CEDR have been very good if you need to use them.

      • Lady London says:

        They are meant to pay out within two weeks it’s written in EU261 somewhere. I’d write to them reminding that due to their extended delay in payment then you now request them to ensure statutory interest accruing daily at the rate of 8% p.a. is added to the payment from [15th day after CEDR judgment] date until the date full payment reaches your account.

        If they don’t suffer any harm by delaying your payment, then they will keep on doing it won’t they? So insist on statutory interest being added to the amount so that they suffer something in their side for delaying.

      • Anna, they normally pay within a week once they have acknowledge that they owe compensation.

  5. Unsavage gerbil says:

    Up the workers! 400 Up!

  6. Would it not be more financially viable to pay them off then endure this mess?! Or is this like when they say never pay a “kidnappers ransom”?!

    • Never paying the kidnapper’s ransom always ends badly in the films unless you are a superhero. Alex Cruz is a lot of things but even wearing a hi-vis jacket does not make him a superhero. So guess it is going to end badly for BA.

      • Lady London says:

        If we assume that both sides are acting like adults and this is not just a p*****g contest now, then if British Airways is still refusing to agree then I would guess their issues are around agreeing something that employees in other IAG airlines are also going to demand, or sustainabiliity through future years of any profit share structure – I think IAG will flight tooth and nail to avoid anyone other than IAG shareholders having a direct claim on profits of IAG this way.

  7. At PHL right now in a reasonable crowded Centurion lounge….downstairs the BA Galleries is open with food out but empty!
    Maybe they should have invited bronze members in !!

    • Lady London says:

      How is the Centurion Lounge there, James? other than lots of people…

      • It was pretty good, nice selection of cocktails from the bar and a range of seating. Very busy about 5pm but lots of space by 6.30pm. Bit of a walk to A26 though for AA flight.

  8. Would it be possible to clarify the contradiction in the following:
    “…remember to request the Avios and tier points you would have earned from British Airways. Nothing stops you also earning miles from the carrier to whom you were moved – as long as you didn’t credit the flight to British Airways Executive Club – so you could double dip with a handful of Star Alliance, SkyTeam, Emirates, Etihad etc miles on top.”
    Does this means that if BA moves you to a Star Alliance carrier and agrees to give to Avios and tier points then you can or cannot ask the Star Alliance carrier to also give them their miles?
    Thanks

    • Shoestring says:

      you can’t transfer TPs or Avios from Star Alliance airlines to BAEC, so you would *also* be getting some points in one of their loyalty progs (ie as well as claiming original routing credits on BAEC)

  9. Redemption booking question,

    If my CW redemption (241) is affected will a reroute on another carrier be possible? I’m thinking no or maybe just BA on another date as it’s a 241.

    Sorry if this has been covered in the many many comments here.

    • Shoestring says:

      you’re in (almost) exactly the same legal position as somebody who paid cash for their tickets – so the answer is yes, you have the absolute legal right to be re-ticketed on another carrier so that you can complete your journey in a timely way

  10. Craig Bryant says:

    Hi all, we’ve just had our BA First class flights from JFK to LHR cancelled. We booked using Avios and a 2-4-1 voucher. Does anyone have any idea what solutions they might offer?

    Looking at alternative carriers the only options appear to be AA, Swiss Air or Air France. If they try to book us on one of those services, how do their first class offerings compare to BA?

    Panicking slightly as this was our first ever trip on first class and I’m worried something will now go wrong 🙁

    • Swiss and AF much better – very lucky if you get AF.

      AA business is better than BA First on the 777 ! Strangely, AA F is really no different from AA biz!

    • As long as there are flights available that you can make, you’ve struck very lucky indeed!

  11. Chris in CA says:

    I’m supposed to be flying SJC – LHR on Friday 27th at 2010PDT. So far I haven’t been told it’s cancelled (and cash tickets are still available) which made me wonder whether…
    (a) they’re phasing the cancellations – i.e. sending the e-mails 14 days and 5 minutes before departure – to try and spread out the influx of requests for refunds and rebookings, or:
    (b) the flight will actually go ahead given 2010PDT on Friday 27th is 0410BST on Saturday 28th, and hence the day after the strike. I’d guess 4h10m is enough margin to allow the flight crew to kick the tyres and remove any raccoons that have taken up residence in the engine intakes ahead of the scheduled departure time.

    If (a) is true it would seem strange that they’re still offering cash tickets. If it’s (b), anyone know how strikes work when you’re dealing with multiple time zones? I note that the LHR-SJC flight is operating on 26th, but not the return leg that evening, so – consistent with (b) – there’ll definitely be a 787-9 sitting on the tarmac and ready to go.

    There’s still a glimmer of hope for me!

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