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The fourth British Airways A350 aircraft is damaged by the painters

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In one of the more bizarre stories we’ve covered this year, the delivery date for the fourth British Airways A350 aircraft has been delayed due to a painting accident.

This has practical implications for many HfP readers.  If you had been booked on an A350 service in December or January, especially if you were booked into Club Suite, you should keep an eye on your booking.  Dubai is believed to be the main casualty.

As BA is now an aircraft down, it will have no choice but to substitute a non-A350 and non-Club Suite aircraft on some services.

BA A350 damaged at the Toulouse paintshop

FlightGlobal first ran the story.  This would have taken place at the Airbus factory in Toulouse.  To quote:

Airbus is undertaking repairs to a British Airways Airbus A350-1000 after the twinjet was damaged during the final stages of the production process.

The aircraft suffered an “incident”, the airframer confirms, although it has not disclosed the nature of the event or the location of the damage.

Airbus says it is “working with the customer” with the aim of delivering the Rolls-Royce Trent XWB-powered aircraft in December.

FlightGlobal understands, from a source familiar with the situation, that the A350-1000 was parked in a paint shop and sustained surface damage from one of the many pieces of equipment that surround the aircraft in such facilities.

“Airbus has assured us that the aircraft will be fully repaired and delivered shortly,” says British Airways, without elaborating on the circumstances.


How to earn Avios from UK credit cards

How to earn Avios from UK credit cards (April 2025)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

Get 25,000 Avios for signing up and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

Get 5,000 Avios for signing up and an upgrade voucher at £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways American Express Premium Plus

30,000 Avios and the famous annual 2-4-1 voucher Read our full review

British Airways American Express

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £15,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points. These points convert at 1:1 into Avios.

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express

80,000 bonus points and great travel benefits – for a large fee Read our full review

Run your own business?

We recommend Capital on Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, and the standard card is FREE. Capital on Tap cards also have no FX fees.

Capital on Tap Visa

NO annual fee, NO FX fees and points worth 1 Avios per £1 Read our full review

Capital on Tap Pro Visa

10,500 points (=10,500 Avios) plus good benefits Read our full review

There is also a British Airways American Express card for small businesses:

British Airways American Express Accelerating Business

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

American Express Business Platinum

50,000 points when you sign-up and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

Comments (163)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • meta says:

    Not yet. Pending appeal.

  • EC says:

    Not sure what exchange rate you’re using for Euros but at 1.17 (which is where it is currently) – the 34,000 deal works out 1.0784p an Avios

  • LewisB says:

    OT: Anyone tried booking LATAM cash fares today through their website? Continuously get an error message once asked for payment info. Tried on Google Chrome, the dreaded IE and my mobile. Side note that I was pleasantly surprised to see Row A seats bookable for £4.30!

    • Lady London says:

      If there’s a Paypal option, I’ve known that to work on another site that sporadically does everything except accept payment on the credit cards displayed.

  • Secret Squirrel says:

    Anyone received avios redemptions via T C B since the 15th Nov?

  • Michael says:

    OT: I bought numerous of the NOW TV bossets with the bonus cc points at Tesco. Now all of my remianing vouchers have expired and the Now TV team say vouchers were valid for 1 yer and htis info was printed on the boxes.

    I cannot remember there was any similar info. I lost about GBP 130 of vouchers. Anyone here have same problems? I remember there were loads of people here buying these.

    What can I do now

    • Shoestring says:

      NowTV Chat people are very pleasant provided you are pleasant in return!

      They typically give you a new voucher code if you explain you can’t get an existing one to work. Did it just on Friday to get a new 1 week Sports code (the old £2 ones from CD Keys seem to have been cancelled).

      • Michael says:

        Hi Shoesring, thank you. I was pleasant in the beginnig, but they continue to offer a 1 month code in return for 10times more worth of vouchers lost.

        What about small claims court etc, any chance there or what do you recomend?

        • Shoestring says:

          What have you lost, more exactly? in terms of which pass, how long was it valid for, how many of each?

  • Michael says:

    OT: I bought numerous of the NOW TV box-sets with the bonus cc points at Tesco. Now all of my remaining vouchers have expired and the Now TV Team say vouchers were valid for 1 year and this would have been clearly on the boxes.

    I cannot remember there was any of the info printed on the boxes and checked this at the time of buying. I lost about GBP 130 of vouchers. Anyone here have same problems? I remember there were loads of people here buying these.

    What can I do now, as their customer services are reluctant to offer me more than a single 1 month voucher?

    • Shoestring says:

      looks like the dupe monster got the earlier replies

      the answer is simple: set up different a/cs and claim 1 month on each of them in due course via Chat, you’ll also be able to get all the free trials first

      don’t be shy, there are plenty of us with 30+ NowTV a/cs, they even suggest it themselves (setting up a new a/c) if you can’t get a code to work

      • BJ says:

        Simple but brilliant 🙂 Only problem I see is they might not offer anything for one voucher but still worth a try, nothing ventured…

    • Lady London says:

      It was prominently enough in the boxes. Even I saw it (normally I miss those things).
      If it makes you even better,however, I’ve bought about 4 of these across 4 years, and never used the voucher,and never got around to selling it either for any of them 🙁

    • Fenny says:

      This is a total fabrication by Now TV. Up until about this time last year, vouchers had no expiry date. Then they suddenly realised that people were buying them up in bulk and using them serially and started saying they had expiry dates. None of them ever had dates printed on them. I’ve probably got a couple knocking around somewhere, but can’t try them, as I got 12 month deals for both entertainment and movies last Black Friday and didn’t activate them until March.

  • BJ says:

    @Genghis could have shifted those for you for a small fee 🙂 It is true the expiration dates were printed on them, vouchers too if I recall correctly, not the boxes.

  • Lady London says:

    Lots of deals have come out early tis year – as Thanksgiving is exceptionally late. I’m certain I won’t see anything better by the actual Black Friday, than I have hoovered up on a few things I have been watching on ebay and amazon.

    Related to travel, for those that don’t have this on an Amex a couple of the vehicle hire excess people have some deals. Particularly useful for anyone considering an annual policy. I haven’t had time to check whether any nasty terms have snuck in on the ones I use, similar to the one on some annualtravel policies which says that as soon as you claim the policy is void for the rest of the year. But I will be buying annual vehicle hire excess this time, as I have just enough trips and the cost of cover for very short hires has rocketed this year. Bettersafe has “Blackfriday19” code and I’ll use links from Volde sites to check some of their competition.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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