Leeds Bradford Airport is opening a super-premium lounge

This article is closed to new comments. Feel free to ask your question in the HfP forums.

• Jack says:

  2 Mar2 March 14:22

  OT

  I’ve booked a trip to America in the summer, tickets sold by Amex Travel. I’ve been booked onto a Virgin-marketed, Delta-operated itinerary from LHR-PDX-LAX in Main Cabin (O). Does anyone know how many VAFC tier points/miles this would be eligible for? I can’t seem to find any mention of fare class O online (except for a short line that says that its not eligible for any Delta MQMs), nor can I seem to upgrade using miles (I have asked both Virgin + Delta and they say that since it was ticketed by Amex, nothing can be changed). Thanks

  • Kai says:

    2 Mar2 March 15:06

    O is a Skyteam fare bucket that usually earns you nil in partners’ programs.

• BJ says:

  2 Mar2 March 17:47

  OT: Tesco clubcard security issues, 600,000 new cards being issued.
  https://www.bbc.co.uk/news/technology-51710687

  • Anna says:

    2 Mar2 March 19:00

    I fear cyber criminals have missed the boat on that one 😂

    • BJ says:

      2 Mar2 March 20:08

      Probably all accounts except that belonging to Liz!

• VJ says:

  2 Mar2 March 18:39

  O/T: IHG/CURVE/NSANDI still working?

• Shoestring says:

  2 Mar2 March 20:07

  another chance to trot out I was at school with https://en.wikipedia.org/wiki/Rob_Stringer – very nice guy, as it happens

  year above me, but best friends with my (now multi millionaire – found a molecule) village friend Julian and liked my bro as well (uniti he got expelled)

  TBH nearly all of us got great jobs – it was a good school for that – hence why we wanted grammar schools for our kids

  • BJ says:

    2 Mar2 March 20:11

    What about their Cornish pasty?

  • Brasov says:

    2 Mar2 March 21:44

    Shoestring, I love your Morrisons fuel deals.

    I’ve tried at 4 petrol stations.
    2 were fine, 1 tried but couldn’t do it, and 1 said that their till doesn’t allow it.

    What do you think, are all the tills set up the same across the country or are they just being awkward?

    • Shoestring says:

      2 Mar2 March 21:50

      all the tills can do it – but the staff never saw the plastic card before

      • tom1 says:

        2 Mar2 March 22:40

        I’m starting to think the rollout of ‘the button’ isn’t instant across the country.
        I went to one yesterday who showed me the screen – when they pressed Morrisons gift card and scanned it, it said ‘Manual Entry not allowed’.
        Could be user error, sure, but doesn’t seem very well controlled.

• DaveL says:

  2 Mar2 March 20:16

  Bad experience on club world today. Started off with discovering at t-24 that I hadn’t been ticketed and therefore couldn’t check in. Spent over an hour on phone to BA last night but Avios at fault so couldn’t call them till this morning. Another lengthy call to avios this morning and all sorted. Not a good last day on holiday though.

  Knock on effect right at the back of the club Europe cabin with OH. Sure enough no options left when served food – curry or nothing. Fine for me, not edible for the wife.

  Arrive on time at Heathrow and now bags haven’t arrived for over an hour 10 mins. They keep apologising but nothing is turning up.

  Realise problem A is avios and not ba. What kind of avios compo can I go after for b and c? Can anyone recommend any online sources for reference?

  • Shoestring says:

    2 Mar2 March 20:18

    – not ticketed in time – nothing
    – no food choice in CE – 5000 Avios if you ask nicely
    – bags late/ missing – nothing but maybe a gesture

    sorry (purveyor of bad news)

  • Anna says:

    2 Mar2 March 20:26

    I would say Avios.com have definitely got a case to answer, I would be submitting a formal complaint.
    However, regular readers of HFP know to check they have a ticket number not just a booking reference!

    • DaveL says:

      2 Mar2 March 20:42

      Thanks both. Will ask BA nicely as you put it, shoestring.

      Anna – you make a good point RE avios, I think I should follow up with them too.

      As a regular reader, I knew to check that I had a ticket number – and in fact I had a ticket number, and full documentation which arrived by email and appeared entirely correct.

      I had changed the flight last week and paid the change fee. It turns out though that they reissued the paperwork with the old ticket number and new flight details, cancelled the original ticket, and failed to issue the new ticket. BA told me (after many hours on Sunday night) that the ticket number basically referred to the old, cancelled flight.

      New data point worth nothing, a ticket number does not 100% confirm your flight has been ticketed.! Probably only a danger if you are changing your flight, but good to be aware nonetheless…

      • Shoestring says:

        2 Mar2 March 20:47

        if you somehow roll it all into one & get treated well you might get 10000 Avios each but I think that would be a good outcome

      • Lady London says:

        3 Mar3 March 03:09

        Nooooooo! You have been really unlucky.

        For the hours on the phone alone I’d try to see if BA is willing to cough up some avios… don’t expect though just hope.

        And give Avios a go as well… they are normally pretty nice. Not at all sure about if they can do anything for you but for sure would mention it to them.

        Unlike you and @Anna I would have probably even forgotten to check for a ticket number and been well caught out.

• Mark E says:

  4 Mar4 March 18:03

  After buying Avios through Iberia, I’ve just been told by BA that I cannot combine my Avios from IB to BA as I have a household account. That’s buried in the small print and not obvious. Bit annoyed.

  • Mark E says:

    4 Mar4 March 18:18

    Brilliant – thanks so much, that’s worked a treat!

This article is closed to new comments. Feel free to ask your question in the HfP forums.