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Here is the British Airways refund policy on the US / Schengen travel ban, and how the ban works

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Luckily for us, as Rhys is in Australia on his £185 Qantas deal this week, we were able to get some outline coverage of the US / EU travel ban into our 6am email.  It’s now time to take a closer look.

What is the British Airways policy for anyone holding tickets to the United States?

You should note that this policy has already been revised once during the time it took to write this article, so you should be wary about relying on this guidance.  However, the 11.45am update says:

If you have a British Airways ticket, for travel on BA or a codeshare operated by a partner, to the United States for travel by 11th April, you can:

change it for another date between 12th April and 1st August (no change fee but the fare difference will be due) or

accept a British Airways travel voucher (the small print of this voucher is not yet known)

As of 11.45am, you CAN ask for a change of origin and destination

We will add in the Virgin Atlantic response when we have it.

What has Donald Trump announced about travel to the US?

Here is the policy in summary:

If you have visited any of the 26 Schengen Zone countries in the last 14 days, you are banned from entering the United States

The only exceptions are for US citizens and their immediate family members, Green Card holders and holders of certain specific types of visa.  However, these passengers will also face new restrictions.

These restrictions will be imposed from tomorrow, Friday 13th March, and will initially last for 30 days

As the UK is not in Schengen, UK residents may continue to travel to the US unless they have visited a Schengen Zone country in the past 14 days

For absolute clarity …. don’t think that the US authorities will not know that you have visited a Schengen country in the past 14 days.  Ever since 9/11, the amount of data collected on your flying patterns is substantial and freely shared.

The ban is based on which countries you have visited.  It makes no difference, at all, which country issued your passport (unless it is the US!).

What are the 26 Schengen Zone countries?

Here are the 26 countries in Schengen.  Unless you meet the US citizenship or residency requirements, you cannot enter the US if you have been in any of these countries in the 14 days before you fly:

  • Austria
  • Belgium
  • Czechia / Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Iceland
  • Italy
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Malta
  • The Netherlands
  • Norway
  • Poland
  • Portugal
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland

Ireland, for clarity, is not in the Schengen Zone.

Here is the official statement:

 Today President Donald J. Trump signed a Presidential Proclamation, which suspends the entry of most foreign nationals who have been in certain European countries at any point during the 14 days prior to their scheduled arrival to the United States. These countries, known as the Schengen Area, include: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, and Switzerland. This does not apply to legal permanent residents, (generally) immediate family members of U.S. citizens, and other individuals who are identified in the proclamation.”

Will aircraft continue flying between the US and Schengen Zone?

Almost certainly yes.

Even inside the Schengen Zone, it is technically ‘business as usual’ for US citizens and residents.  That said, there will obviously be a large drop in willingness to travel.

It is also important to note that flights for US citizens and residents will only be allowed to return to “approved airports” that can screen passengers on arrival and direct suspected cases to a designated quarantine centre.

It is clear that all US flights will need to be suspended to airports which are not on the “approved” list – but at the moment, there is no such list.

At a guess, because US residents are more likely to fly US carriers and vice versa, I would expect the European carriers to be harder hit and more likely to cancel flights.  Finnair has already suspended all flights to the US.

Miami via Unsplash

How will the ban impact British Airways and Virgin Atlantic?

We are now into speculation territory of course.

BA may be harder hit.  British Airways has a huge amount of transfer traffic into Europe, whilst Virgin Atlantic does not due to its lack of a short-haul network.  These transfer passengers will now fall away, unless they are US citizens or residents.

I would expect further announcements during Thursday from both airlines.

Comments (129)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • paul mcevoy says:

    I wish Aer lingus would update their advice. Same statement for the last week.

  • Tim says:

    Apologies if covered elsewhere but do we know if the refund voucher also applies to BA Holidays bookings? With thanks

  • Adrian says:

    I’ve just looked at my dates for Jan 21 and the done a dummy booking on BA, price is the same £1593 I class to LAS return

  • Barry says:

    Apparently BA shortly to announce a total grounding of entire fleet for about 12 days. Start date tbc. It is rife rumour on BA internal comms.

    • Rob says:

      You can be pretty sure it will be no earlier than 14 days time due to unwillingness to pay EC261!

      • Stagger Lee says:

        That would definitely screw my Texas road trip then, currently scheduled for 3rd April.

        I just hope they make a detailed announcement sooner rather than later so that people can make fully informed decisions ASAP.

        • Paul says:

          My flight is also 3rd April. Switched from AUS to IAH and then heading for New Orleans and then DC.
          Pentagon tour has been cancelled and I fully expect theatre bookings and shows to succumb also. Frustrating but entirely understandable.
          What is really making me mad though is BA’s attitude to refunds. The policy on refunds is scandalous as the consumer is on the hook to pay the higher fare. Not everyone can be flexible on travel ( schools hospitals etc) and so whilst I don’t mind delaying I do object to having to pay more.

          Why would they be liable for EC 261 – surely this is exceptional circumstances?

          • Shoestring says:

            3rd April is more than 14 days away so no EC261 compo, though duty of care applies

      • Simon Schus says:

        Does anybody think that flight cancellations would qualify for exceptional circumstances under EC261? (and therefore no compensation would be due!)

        • Shoestring says:

          yes/ no/ depends

          yes when airline has cancelled without 14 days’ notice & for commercial reasons (planes flying half empty/ not commercially viable)

          no when there is a FCO advisory instructing don’t fly there or when a foreign govt stops people from a certain country from flying there

          duty of care is part of EC261 and that is valid in any scenario

          • Shoestring says:

            I think you can see which one is the exceptional circs 🙂

          • Simon Schus says:

            Aye- I came to fairly similar viewpoint, was just surprised it hasn’t been mentioned much in the comments, though I might have missed it (I had forgotten about the more general duty of care requirement)

      • Prins Polo says:

        Wondering at which point they will invoke circumstances outside of their control for EC 261 purposes. Even though destinations vary from ones which are under a lockdown to those which are simply bleeding money in the current circumstances, wondering if BA will be willing to push back and have this tested in court. There are some flights which (incl Italy) which have been cancelled by BA on less than 14 days’ notice.

        • Lady London says:

          Forget compo even under 13 days. You may get it but suspect BA will argue force majeure and delay paying till a court judgment forces them to…and then they will still try not to.

          In all cases, for now, and long may it continue because some people will really need help, duty of care under EU261 will still apply.

    • Heathrow Flyer says:

      Load of tosh.

      • Rob says:

        They are running out of places to fly – US gone, India gone, China gone, Czech Republic gone, Norway gone, Italy gone …

  • Anna says:

    Bizarrely BA are still selling flights to the Caribbean via the US at “normal” prices.

    • ChrisC says:

      because unless you have been in a schengen country in the 14 days before you fly you can still fly there!

      The ban is people not flights

  • Anna says:

    I’ve hardly ever used our travel insurance (which will please a couple of posters on here). If your flight is cancelled, and it was in a particular cabin, would insurance cover flights in the same cabin, or do they only have to get you from A to B and back?

    • Fred says:

      Ha! been there! depends on each individual policy wording of course, but for mine it was ‘same / equivalent class as originally booked’ (or similar wording) – they tried to make me slum it long haul – but I got to fly F – ensure you look after your own rights

      • Anna says:

        👍

      • Lady London says:

        Put it this way. You can be nice and reasonable and accept to travel back in Y just to get back, or in the cargo hold, then claim later for your lost quality of journey as you had paid for J.

        Or you can insist on waiting till a flight of at least the class you booked is available for you to travel back, if you are covered for this. For example I have a particular health reason why I may actually need to be in J on very long routes otherwise I don’t travel as it may aggravate a condition.

        When young I would have done the former; now that I am older, after a careful read of my policy and anything else that will cover me, quite likely I’d politely request the class of travel I had paid for.

        I believe if you come back in lower class then many insurance co’s will be very reluctant after the fact to cough up when they will feel they fulfilled getting you home and in the circs that was enough.

    • Scallder says:

      Thought i’d have a check of mine with is the FlexPlus through Nationwide which I know a fair few people on her have. Never noticed this before (so may have recently been added), but this was a nice find to see is covered:

      “The value of used points or miles if you booked your flight or accommodation using Avios or a similar promotional scheme” (within part 1 – cancellations)

  • ADS says:

    hard to see how either european or american airlines can maintain flights to Schengen countries without any european passengers, and with a big drop off in american passengers.

    BA and EI might become the only option for american passengers wanting to fly to or from Europe.

  • Big Dave says:

    I booked before the 3rd March – which means the extra £60 per passenger change makes it more expensive to reschedule than hunting cheaper flights on the like of ryanair or easyjet for the same dates

    So just to stuff them (BA) on this I will do just that …

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