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What will British Airways do about expiring BA American Express 2-4-1 companion vouchers?

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One of our other articles today looks at the new Virgin Atlantic policy for extending your Virgin Flying Club status and vouchers due to coronavirus – read here.

We have, unsurprisingly, had a lof of emails and discussion in our comments section about what is happening with British Airways Executive Club status years and British Airways American Express 2-4-1 vouchers.

There is no official publicly-stated policy as yet.  However, I wouldn’t be too concerned.  British Airways is going to need every bit of customer goodwill it can get when flying starts to return to normal.  It would be foolish to remove status from good customers and give them an excuse to run off to Virgin Atlantic, Star Alliance or SkyTeam.

British Airways BA American Express Amex credit cards

Will British Airways extend your American Express 241 voucher?

I have been told, unofficially, that there is a policy in place to extend 2-4-1 vouchers by six months on request.

A reader sent me in some proof (click to enlarge):

Will British Airways extend your American Express 241 voucher?

In this case, the reader had a voucher due to expire in November 2021.  It will now expire in May 2022.

(This seems ludicrously generous, frankly, given that our reader already had 18 months to use it.)

He contacted a specific email address to get this done.  I am NOT sharing the email address because, frankly, you should be ashamed of yourself if you are planning to waste the time of BA Customer Services today with a query over a 241 voucher which isn’t going to expire for months.

There are literally thousands of people who desperately need to contact BA at the moment and 99% of them have a more pressing need than the extension of a 241 voucher.

In any event, I fully expect that, at some point, British Airways will automatically extend all unused 241 vouchers by six months.  As well as being the right thing to do, it will take the pressure off the call centre.  Like Virgin Atlantic, I imagine that an email will pop up out of the blue at some point.

You can learn more about how the British Airways American Express 2-4-1 voucher works in this ‘Avios Redemption University’ article.

Will British Airways extend your Executive Club status?

Will British Airways extend your Executive Club Gold, Silver or Bronze status?

This is a little trickier, although it should not be a hugely difficult IT task to extend all current membership years by a few months.

If you are at risk of dropping at the end of March, remember British Airways has a soft landing policy.  A Gold will only drop to Silver and a Silver will only drop to Bronze.

Again, please do not call British Airways to discuss this.  Frankly, it doesn’t matter if your status drops at the end of March because you are unlikely to be doing much flying in April anyway.

I fully expect British Airways to make a formal announcement soon.  For now, don’t worry about it and don’t block the telephone lines with questions about it.  Rest assured that British Airways will need your custom more than ever once things return to normal.


how to earn avios from credit cards

How to earn Avios from UK credit cards (August 2021)

As a reminder, there are various ways of earning Avios from UK credit cards.  Many cards also have generous sign-up bonuses!

There are two official British Airways American Express cards:

British Airways American Express card

British Airways American Express

5,000 Avios for signing up, no annual fee and a companion voucher for spending £20,000 Read our full review

BA Premium Plus American Express card BAPP

British Airways American Express Premium Plus

25,000 Avios and the UK’s most valuable credit card perk – the 2-4-1 companion voucher Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points, such as:

Nectar American Express

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & two airport lounge passes Read our full review

American Express Platinum card Amex

The Platinum Card from American Express

30,000 points and an unbeatable set of travel benefits – for a fee Read our full review

We also recommend Capital On Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card:

Capital On Tap Business Rewards Visa

The most generous Avios Visa or Mastercard for a limited company Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

(Want to earn more Avios?  Click here to visit our home page for our latest articles on earning and spending your Avios points and click here to see how to earn more Avios this month from offers and promotions.)

Comments (133)

  • Lucy says:

    I am a Silver BAEC member and have 590 tier points with membership year ending 8 April. BA cancelled the flights I had booked next week which would have enabled me to get the tier points needed to retain my silver membership. I emailed BA asking if it was possible to extend my membership year, they responded giving my a TWO WEEK extension, so I have to fly somewhere by 22 April! I have pointed out that Virgin is automatically giving everyone a 6 month extension…. I was flabbergasted by BA’s response, has anyone else had this?

    • Rhys says:

      2 week extension is their ‘normal’ extension. They probably haven’t finalised the details of any coronavirus exception yet, hence you are getting the standard line.

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