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Here is the proposed British Airways operational plan going forward

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There is still a big question mark over how British Airways will operate for the next couple of months.  IAG, BA’s parent company, has said that it intends to ground 75% of flights from April but that number was not broken out between Iberia, BA, Aer Lingus, Vueling and LEVEL.

On Wednesday I spoke to a friend who works at BA and he outlined the current thinking to me.  This is NOT heresay – I have seen written confirmation of what is outlined below.  That said, the situation is clearly moving quickly and this plan could easily end up on the back burner.

Long-haul flying:

75% of the long-haul schedule will be cancelled

The ONLY long-haul aircraft which will be flying are the new Boeing 787 and Airbus A350 fleets – these are generally smaller aircraft and very fuel efficient, with the newest interiors

The entire A380, Boeing 777 and Boeing 747 fleets are to be parked.  The 747 retirement plan has been accelerated and many of these aircraft will never fly again for BA.

Short-haul flying:

The medium-term position of short-haul routes is not clear.  A substantial number of services have already been cancelled but a core minimum is likely to remain if the Government allows.

Logistics:

Terminal 5C is to be closed.  This will be used to park aircraft (there are 22 stands available).

Short-haul aircraft are already being sent elsewhere where possible.  Aircraft are already parked at Glasgow, Southend, Norwich and Cardiff.

British Airways will leave Terminal 3, with all flights moved to Terminal 5.  (There are separate rumours that Terminal 4 will be closed entirely and the 50 or so daily flights moved to Terminal 2 and Terminal 3.)

The Concorde Room lounge in Terminal 5 will be closed (this happened yesterday) and parts of the Terminal 5 check-in and security areas closed.  We already know that the Galleries North and Terminal 5B Galleries lounges have closed.

As I said above, this plan may not survive a collision with reality, but as of a couple of days ago it was the current strategy.


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Comments (184)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • IslandDweller says:

    Fred Hopkins. I don’t perceive that to be true and your comments leave a nasty taste in the mouth.

    • Fred Hopkins says:

      Shame. Sometimes the truth is hard to read.

      • Nick says:

        LOL anyone who thinks BA is bad… try Vueling. They’re refusing refunds even when a flight is cancelled (in direct contradiction of laws and regulations, and despite a clarification on vouchers by the EU itself) and currently getting away with it. BA might be making it hard by forcing people to call, but at least they’re paying without argument if you do.

        • ChrisBCN says:

          I had a Vueling canceled flight email come through yesterday. It said I could cancel for a full refund, i clicked through and pressed the refund button. Very easy!

          But then I got an email –
          ‘If your request is for a refund, you will receive an email in the next 10 days, which will include a voucher for the value of your booking to use on your next trip.’

          At no point was a voucher mentioned, so I feel a little bit conned. I’ll wait and see what I get before kicking up a fuss.

          • Polly says:

            Chris, l would call ASAP, before they issue that voucher….so you can get cash instead. Might be less of a fight then!

          • ChrisBCN says:

            Thanks Polly, you are right, yes I will!

        • Lady London says:

          If anyones being treated this way then keep a record of your denied refund requests, personally I would make about 3 or get something from that says final answer or they won’t discuss it any more.

          Then ask your credit card for chargeback or s,75 refund

      • Doug M says:

        Whilst true, different people have different ‘truths’. Whilst I understand your fear of the current uncertainty, apportioning blame to Hfp or other travel sites is rather random.

  • Spaghetti Town says:

    Others may not agree, but i’ll be sad to see the 747 go. Did he specify how much longer they’ll be around for rob?

    • meta says:

      +1 My first ever long-haul flight was on 747. And I am glad I flew it in F in December! Ah, the nose!

  • Hunter says:

    I received an email from BA yesterday confirming that my flight to Miami on 7th April is cancelled, so I’ve been rebooked onto the best alternative flight – but the new flight details given are the return flight that I already have booked, back from Mexico on 14th April..?!
    I guess must be an automated email and I’ll need to ring You First to sort.
    Have been holding off calling so as not to block the phone lines, but assume they are starting to calm down a bit now.

    • meta says:

      You First has always been fairly quiet, so give them a call. They’ll sort it out quickly.

  • David says:

    What a shame i might never be able to fly the queen again.

    I sincerely hope once this challenging time is over, they’ll perhaps have some retirement flights for us all to say goodbye to a fantastic aircraft.

    • TGLoyalty says:

      Some aircraft were being retired in May June I believe these are the ones that’ll just be retired now.

      Hopefully some are still flying when this is all over

  • NigelthePensioner says:

    No mention of course of using the down time to accelerate the fitting of Club Suite……
    Bye bye Jumbo’s………sad, but they all needed TLC.

    • TGLoyalty says:

      The refit plan was based upon manufacturing and refurbishment capacity which won’t have changed because of this

      If anything none critical maintenance will be shelved until they are back to business.

      • Rob says:

        Yes, it can’t change – factory can still only make 3 seats per day.

        • Andreas says:

          All non essential work will be locked down in a few days when the numbers get out of control in the UK and everyone who can do so is forced to work from home. I wonder if lounge maintenance and refits of parked planes will be seen as ‘essential work’ or not, I have my doubts.

    • ChrisC says:

      As ive posted several times already the suite makers can only produce 3 per day and that assumes no interruption in the supply chain or other effects of the current situation.

      If there was a way to ramp up production then it would have been ramped up ages ago as it is/was in BAs interest to roll the seat out ASAP.

    • Lumma says:

      The high premium cabin 747s were some of the best BA interiors, definitely better than the a380

  • Nobby says:

    O/T a little and may have been covered elsewhere but what are BA doing about rolling EC TPs over for a year (say), so that we don’t drop back…?

  • Mark says:

    Is there any information from BA as to how far forward they will be cancelling their flights. We are booked to fly to the US in late May on an A380, I will not be cancelling the booking to avoid any fees, but it would help me plan ahead.

    • ChrisBCN says:

      I would plan on not going! I’m sure the cancellation will come once more immediate travel needs are dealt with.

    • Tariq says:

      They canx my outbound to BNA for 27/04 yesterday as a point of reference.

  • Harry T says:

    OT:
    Accor has changed their policy on refunds dramatically. I can prove it’s working because I was refunded for my Easter stay at a Sofitel yesterday.

    “ Travel with Peace of Mind

    In this context, Accor has adopted flexible conditions for travelers worldwide. More specifically, to provide our guests with additional peace of mind, we have made the following changes to booking policies:

    • Guests who booked a non-flexible rate with Accor prior to today and with a stay planned between March 1 and April 30, 2020, may modify without penalty. For a list of hotels, please click here.

    • In regions or countries affected by government-issued travel restrictions, guests may cancel their reservation without penalty by contacting the hotel directly. Please click here for details.

    • For reservations made via other travel sites or services, please contact them directly for assistance. ”

    • Grant says:

      Harry, I posted about this in the other thread but the email I received is different from the text you quoted. Specifically, for stays in the UK and Europe it suggests you can only cancel if your stay is / was booked for 17 March – 1 April inclusive. In other areas the period extends to 30 April.

      I recall your booking was for somewhere in Europe and Easter suggests it was for after 1 April? Did you cancel on the website?

      Thanks

      • Harry T says:

        I cancelled a stay at Sofitel Munich for the Easter weekend. I emailed the hotel directly and they agreed to refund me, even though my rate was non refundable (I booked in October).

      • Harry T says:

        The hotel cancelled for me and sent an email to say they would cancel and refund me. Only took them about an hour to reply – very impressed. They are likely to get my business after the crisis has resolved.

        • Grant says:

          Good result! I’m not expecting Novotel to be so accommodating…

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