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Hilton sells $1 billion of Hilton Honors points to American Express to raise funds

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The major international hotel groups – Hilton, IHG, Marriott and the like – have all moved to ‘asset lite’ models over the last 20 years.  In plain English, this means that they are hotel groups which don’t actually own any hotels.

In theory, this should be an exceptionally recession proof business model.  The chains receive a percentage of the revenue generated in all of the thousands of hotels which carry their brands, but do not actually own 99% of them.

What could go wrong?  If properly managed, not much.  However, two things happened:

Hilton sells $1 billion of Hilton Honors points to American Express

the hotel groups grew a bit fat, as tends to happen when you have so much money sloshing around

they thought it was a smart idea to borrow huge amounts of money – because that franchise fee income was never going to dry up – and then immediately pay the money out to shareholders as special dividends

It’s a great idea, until it isn’t.  And that time is now.  The hotel groups have debts to service and overheads to pay, and the money has dried up.

Hilton revealed some of the pain in a new SEC filing to the US stock market.

On 14th April, 16% of Hilton properties globally were closed.  (To be honest, I would have guessed the number as being higher.)  This comprises:

  • 12% of hotels in the Americas
  • 60% of hotels in Europe, Middle East and Africa
  • 15% of hotels in Asia Pacific

Of course, the 84% of hotels which remain open have seen tumbling occupancy.  Occupancy currently stands at:

  • 17% in the Americas
  • 13% in EMEA
  • 22% in Asia Pacific

This means that fees to Hilton are in freefall.

Hilton had a cunning plan

To quote:

In April 2020, we pre-sold Hilton Honors points to American Express for $1.0 billion in cash. American Express and their respective designees may use the points in connection with the Hilton Honors co-branded credit cards and for promotions, rewards and incentive programs or certain other activities as they may establish or engage in from time to time. We will use the proceeds from the Hilton Honors points sale for working capital, general corporate and other purposes.

We have seen this sort of behaviour before in times of economic crisis, although it is usually airlines who do it.  This is the first time I can remember that hotel groups have taken part.

$1 billion is a lot of money even for American Express.  However, American Express has a huge deal with Hilton in the United States with a ludicrously large number of personal and small business cards available.

Amex clearly believed that it expected to be paying Hilton a substantial amount over its current contract.  The opportunity to get its bill down by, at a  guess, 30% was too good to miss.

We don’t know what American Express is paying per point.

In a sale, like the current 100% Hilton Honors buy points bonus, you are paying 0.5 cents per point.

If I was buying $1.0 billion-worth, I’d be expecting a bit of a discount, to be honest 🙂 so let’s assume that Amex is paying around 0.25 cents per point.

Does this mean that Hilton Honors will devalue?

Not necessarily, although it cuts both ways.

American Express is likely to have secured warranties from Hilton that it will not make major changes to Hilton Honors which would make it less attractive, and so make people less likely to want credit cards which earn Hilton points.

On the other hand, Hilton has to pay its hotel owners when points are redeemed.  If this is more than 0.25 cents per point on average then Hilton will be losing money whenever the $1.0 billion of points are redeemed.

You can find out more on Bloomberg here.  The SEC filing is here (click on ‘Other Events’).


How to earn Hilton Honors points and status from UK credit cards

How to earn Hilton Honors points and status from UK credit cards (April 2024)

There are various ways of earning Hilton Honors points from UK credit cards.  Many cards also have generous sign-up bonuses.

Do you know that holders of The Platinum Card from American Express receive FREE Hilton Honors Gold status for as long as they hold the card?  It also comes with Marriott Bonvoy Gold, Radisson Rewards Premium and MeliaRewards Gold status.  We reviewed American Express Platinum in detail here and you can apply here.

The Platinum Card from American Express

40,000 bonus points and a huge range of valuable benefits – for a fee Read our full review

Did you know that the Virgin Atlantic credit cards are a great way of earning Hilton Honors points? Two Virgin Points can be converted into three Hilton Honors points. The Virgin Atlantic cards are the only Visa or Mastercard products in the UK which can indirectly earn Hilton Honors points and they come with generous sign-up bonuses. You can apply here.

You can also earn Hilton Honors points indirectly with:

and for small business owners:

The conversion rate from American Express to Hilton points is 1:2.

Click here to read our detailed summary of all UK credit cards which can be used to earn Hilton Honors points

(Want to earn more hotel points?  Click here to see our complete list of promotions from the major hotel chains or use the ‘Hotel Offers’ link in the menu bar at the top of the page.)

Comments (73)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • BJ says:

    I see a stealth devaluation as being more likely than a full scale devaluation. This could mean changes to the likes of 5th night free, MyWay bonuses, the never ending variants on double points promotions, and 100% bonuses on buying points. However, there are clearly risks to Hilton in going to far to fast with such changes too.

  • John says:

    Just keep on spending points as soon as you can, devaluations come in good times as well as bad.

    • BJ says:

      Plan to splash all mine on Japan for the olympics next year John so I’m hoping to get my pointst trougb the next 3-4 months months unharmed.

  • Timbo says:

    Does anyone know what the profile of the average owner is? Are these properties owned largely by e.g. pension funds? Or are they themselves generally carrying lots of debt from the construction costs and make money on the margin? As Hilton’s policy seems to be to dump as much of the losses as possible onto the owners, are we potentially in for a wave of property failures even when the chain are solvent?

    • Rob says:

      My gut feeling from my (fairly scant) knowledge of property is that small private companies, often family controlled, are likely to own budget properties. The cost of building a HIX on an edge-of-town site is relatively low after all.

      Your mid market Hilton is more likely to be owned by a pension fund.

      Your super-luxury Waldorf Astoria will often be owned by a ‘trophy’ buyer, eg a Middle Eastern individual or UHNW individual, who is more interested in the status that comes from owning a world-renowned hotel. It generally impresses friends more than owning a string of warehouses alongside the M5 near Taunton. The Ritz, for example, was just sold to a Qatari private individual. It is on a par with owning a football club.

      • TGLoyalty says:

        Sounds like Frederick isn’t too happy about the sale (value?) either.

        • J says:

          They’re also trying to sell the Telegraph but strangely nobody is interested in this ‘quality’ newspaper.

      • RussellH says:

        Do you include DoubleTree, Mercure and HI in your budget category? Cairn Hotels appears to be a family controlled group; there is even a CP in their portfolio.
        Jupiter is mainly Mercure (which seem to be the old Ramada Jarvis hotels which they picked up when that went bust) with a couple of HI. It does not give the impression of being family owned.
        Kew Green, who own a lot of HIs, as well as some DTs and Hiltons, are now Chinese owned.

      • Doug M says:

        Not suggesting to visit them all as a statistical exercise. But I seem to recall often seeing a brass plaque near reception say something along the lines of
        This Holiday Inn in owned and operated by ACME Corp on behalf of IHG.

        • Chrisasaurus says:

          Amex could accomplish it now they have the points to do it!

        • Bagoly says:

          And then the vast majority of the staff may not employed by the management group, but by some (possibly unconnected) staffing provider!
          And then in some hotels, the restaurant is outsourced, and they have their own different staffing provider.

          The management may even have subcontracted the management of the whole of a hotel.
          When liquidity dries up, the whole waterfall can dry up.

  • Marcw says:

    But but but…. I thought hotel programs don’t have a license to print money??

    headforpoints.com/2018/06/20/financially-hotel-loyalty-programmes-different-airline-schemes/

    So is Hilton worldwide pocketing in the 1b cash??

    • Rob says:

      That’s different because this does not involved ring fenced money from the hotel owners (I imagine). The money the hotel owners pay for points has to be seen to recycle through the system. IHG’s last set of accounts had an info box on this.

  • Nick G says:

    I’m wondering which properties are actually owned by Hilton themselves

    • TGLoyalty says:

      That list probably exists the in companies accounts as there won’t be many. The groups do develop and buy back properties from time to time to either start new brands, take control of brands or to undertake full refurbishment of iconic properties.

      For example Hilton managed the WANY for years then the group bought it before selling it on a few years back for a full refurbishment and development to take place.

      I know Marriott owned the first Edition hotels and sold them on once they developed the brand up. Recently bought a W hotel in NY to redevelop it into a W of the future.

    • Rob says:

      They are probably listed in the accounts. I think New York Times Square is owned, as is the one attached to head office in Maclean, which I’ve visited.

  • JohnEO says:

    Hilton does have a dedicated cc, with Barclaycard

  • Hector says:

    Smart move by hilton.
    Can bank on a profit and devaluation of needed. Though in all likelihood, low occupancy shouldn’t matter. Due to low cash rates, will make sense tweaking the point differential to usd.

    • Chrisasaurus says:

      You think Amex is handing over a billion bucks without some certainty over their value medium term?

  • Clive says:

    Don’t think that they need to devalue with some of the current points rates out there.

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