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Got a Virgin Atlantic credit card? Earn cashback rewards via the app

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If you have either of the Virgin Atlantic credit cards, you now have access to cashback rewards.

This is similar to what is offered by American Express, and indeed what has just been launched by MBNA – see our article on MBNA ‘Smart Rewards’ here. The MBNA offers are now available via their app, having originally launched on the desktop site.

How does the Virgin Atlantic credit card cashback work?

Cashback is available to all Virgin Money cardholders, so you can also take part if you have a non-Virgin Atlantic credit card.

Importantly – and in contrast to American Express and MBNA – Virgin Money does not require you to activate any particular offer. You only need to opt-in to cashback rewards and you are automatically registered for all deals, now and in the future.

This means that you may get a pleasant surprise if you use your Virgin Atlantic credit card in a retailer which is offering cashback but which you hadn’t spotted.

How is cashback paid?

Unlike the American Express scheme, which triggers cashback instantly, the Virgin Money scheme requires you to wait 35 days before you receive your cash.

Interestingly, you have a choice of what to do with it. You can transfer it to your bank account or ask for it to be used against your credit card balance.

There is no ability to take your rebate in Virgin Points. It was presumably seen as easier, IT wise, to make a standard cashback offer available across all Virgin Money cards.

Can I register online if I don’t have a smartphone?

No. Much to the chagrin of some cardholders, all desktop card management functionality for Virgin Money cards has been removed.

In practice, it is now very difficult to operate the Virgin Atlantic credit cards if you do not have an Apple or Android device.

What sort of offers are available?

Here is a typical list supplied by a HfP reader from his own account:

Origins – 15%
Aveda – 10%
Charriol – 30%
Laithwaites – 15%
Crew Clothing – 15%
Sunday Times Wine Club – 15%
Urban 15%
Sweaty Betty – 15%
Mac – 12%
M&M Direct – 10%
Donald Russell – 7%
Byron – 10%
Feel Unique – 10%
Gousto – 10%
Lands End – 3%
Gett – 10%
H&M – 10 %
Coach – 10%
Far Fetch – 4%
Kitbag – 7%
Clinique – 7%
Europcar – 1%
David Clulow – 3%
Caffe Nero 5%
P&O Ferries – 5%
Matalan – 3%
John Lewis Opticians – 5%
Sun Glass Hut – 1%
Church’s – 5%
ATG – 4%
Hughes – 2.5%
Q Park – 2%


This is a good addition to the benefits package on the Virgin Atlantic credit cards.

What is especially valuable is that you don’t need to register. Simply use the cards for your daily spending and you should find that you trigger cashback without having to give it a second thought.

How to earn Virgin Points from UK credit cards

How to earn Virgin Points from UK credit cards (January 2023)

As a reminder, there are various ways of earning Virgin Points from UK credit cards.  Many cards also have generous sign-up bonuses.

You can choose from two official Virgin Atlantic credit cards (apply here, the Reward+ card has a bonus of 15,000 Virgin Points):

Virgin Atlantic Reward+ Mastercard

15,000 points bonus and 1.5 points for every £1 you spend Read our full review

Virgin Atlantic Reward Mastercard

A generous earning rate for a free card at 0.75 points per £1 Read our full review

You can also earn Virgin Points from various American Express cards – and these have sign-up bonuses too.

American Express Preferred Rewards Gold is FREE for a year and comes with 20,000 Membership Rewards points, which convert into 20,000 Virgin Points.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express comes with 30,000 Membership Rewards points, which convert into 30,000 Virgin Points.

The Platinum Card from American Express

30,000 points and unbeatable travel benefits – for a fee Read our full review

Small business owners should consider the two American Express Business cards. Points convert at 1:1 into Virgin Points.

American Express Business Platinum

40,000 points sign-up bonus and a £200 Amex Travel credit every year Read our full review

American Express Business Gold

20,000 points sign-up bonus and free for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Virgin Points

(Want to earn more Virgin Points?  Click here to see our recent articles on Virgin Atlantic and Flying Club and click here for our home page with the latest news on earning and spending other airline and hotel points.)

Comments (42)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • stevenhp1987 says:

    I wouldn’t have thought so… Different merchant.

  • Alan says:

    Saw this appear in the app a couple of days ago. Nice that you only need to opt in once, but it’s a pretty unappealing Amex-esque list of retailers sadly!

    • Andrew says:

      There’s a few handy ones, and unlike the LBG and Amex variants there’s nothing I’ve spotted that say they aren’t valid every time.

      H&M is one I’ll definitely use (when the shops reopen). Their kidswear is really good, and some of their mens stuff is quite decent too (trousers are weird sizes though).

      M&M Direct – I know my friends are well chuffed with this one. They essentially clothe their two teenage sons from it, and it should stack with air time too.

  • CarpalTravel says:

    I have just cancelled my R+ card as they have turned off the website portal meaning I am left with only the terrible app to use and on multiple occasions it has error’d whilst trying to log in, telling me that “Something’s wrong, try later”.

    Brilliant, it is not.

    • Andrew says:

      Are you trying to use an old App?

      • CarpalTravel says:

        Just checked and the app says it was last updated 1week ago, so no I don’t think so.

        Also rather suspiciously it has leapt to a 4.7* rating, as I recall it was never much above 2*, though that might have been the old app. Given that the look, feel and functionality is the same though.

        The app doesn’t even save my payment details, I have to enter my address each time and then scroll through a list of countries just to tell it I am UK based. In my experience it is poor and given how harsh other app reviewers usually are, not an app worthy of a 4.7 rating. My increasingly cynical mind finds this all very suspect. Either way, I am out so not something I shall worry about any longer!

        • Littlefish says:

          Thanks for the feedback and insight. I haven’t loaded the Virgin App yet for precisely this sort of risk (plus dubious functionality).
          However, good to see this HfP article on possible added value areas I might be missing out on. Happily, I can read the list on my desktop screen via HfP and see nothing in terms of retailers or discounts that would tempt me.
          Meanwhile I’ll keep an eye out for other reviews of the App and if/when it will be safe to use (ie. less unsafe than former website) and is confirmed fit-for-purpose. Either way, the fact remains a smart phone screen is much smaller than a desktop monitor … so intrinsically inconvenient. Even my smartphone addicted app-savvy daughter admits that!!!

          • ChasP says:

            shall be cancelling at the end of my year “because of withdrawal of the web access”
            Mght try again in 6 months to see if it has improved

        • Chrisasaurus says:

          Yes scrolling down the list to uk ever sodding time, in that tiny section (iOS) at the bottom and regularly accidentally pulling up from the bottom of the screen and switching apps is very, very annoying

    • Brighton Belle says:

      Anyone discovered a magic method of exporting transactions from the pdf statements. I process my transactions in a spreadsheet and the loss of a CSV export function is a PITA.

      Creation is poor but I can get a reasonable copy/paste into excel but the Virgin statements don’t copy transactions nicely.

      For a banking group to dump this solution on it’s customers sucks

  • r* says:

    Going app only absolutely sucks, it certainly put me off taking any other product from virgin money outside of the vs card.

    • AndyS says:

      Apparantly apps on phones are more secure than websites! You’ll find more and more banks/credit cards/etc will go app only in the future.

      Yet virgin money savings have no app that I can find!

  • PhatGit says:

    List seems to be very similar to the cash back offers on Airtime Rewards and Q Park, which are both actually run by the same company. I wouldn’t be surprised if this was as well

  • Tom1 says:

    I don’t mind the app – generally fit for purpose.

    My only suggested improvements would be saving the bank card and address details for one off payments.

    And secondly, let statements open inside the app. Bit of a pain having to ‘share’ the file and either email it to yourself to read from Mail, or open in some kind of pdf reader. If it’s a security thing, no idea why other banks are able to find a solution.

  • Chas says:

    It’s not taken long for me to get fed up of Virgin’s app only approach… Having received an e-mail this morning saying that my statement is ready, I log into the app and when I go to the statement page and try to click on any of the years to see the list of statements, I just get the red swirly symbol as the app hangs. The only way out is to close the app and start again. I’ve got the latest version of the app too.

    • dezbez says:

      I’ve been a user of the app for 12 months and to date never had an issue with it.
      No, it’s not the most sophisticated app but it seems be fit for purpose and do what it needs.
      Maybe it works better on certain phone types? I’m iOS

      • CarpalTravel says:

        I too am on iOS and several times yesterday I got the “Something’s up” message making it for me, not fit for purpose at least.

        IMHO an app should be complimenting bit of functionality to a “full fat” website, not a substitute. Imagine if Amazon, Barclays, or the HMRC even prevented you from using anything other than an app? Quite ridiculous.

  • ChasP says:

    app’s updated on my Android its ver 1.5.0

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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