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Your Miles & More Diners Club and Mastercard are closing in April – what does this mean?

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As we exclusively revealed back in November, there are big changes coming to the Miles & More Global Traveller payment cards.

The cards were closed to new applicants in November 2020.

Existing cards are now being closed too.

HFP Lufthansa Miles & More credit card

Letters have started to go out to existing cardholders saying that the existing cards will close two months from the date of the notification. From the example I saw, this means 4th April.

Both the Diners Club and Mastercard will cease to work from that date.

You may want to download or print your card statements before they become unavailable.

Will I receive a refund of my annual fee?

Yes. A pro-rata annual fee refund will be made.

What does this mean for mileage expiry?

It could be tricky.

The credit card website says:

“Your card will no longer function from two months after the date of the letter you received. From that moment onwards, if you are not a Miles & More status member, any award miles older than 36 months will start expiring as per the Miles & More Terms & Conditions.

This is clearly a disaster for anyone who has built up miles over a number of years and has been ‘protecting’ them with the card.

Even if a replacement card does launch in ‘Summer’ as originally promised, there is likely to be a gap between cancellation of your existing card and the opening of applications for the new one.

I wouldn’t panic at this point. When the MBNA Miles & More credit card closed, Lufthansa was very good at putting interim arrangements in place. I would expect that to happen this time.

The letter you will receive is more positive than the website and says “Lufthansa will be in touch about the ‘no mileage expiration’ benefit.”

Is there still going to be a replacement card?

Good question. The original plan was that there WOULD be a replacement card.

Since November, it had been showing this image:

The website, milesandmorecards.co.uk, was now branded as Cornercard. Cornercard was to be the issuer of the new Visa card in ‘Summer 2021’.

Things may have changed though.

Now, the website is a lot less bullish. The wording is:

“All UK members are very important to Miles & More and Cornercard UK Ltd. Both parties are currently evaluating options together.

If you would like to be kept informed about the launch, please register your interest so that Cornercard UK Ltd. can contact you with more information as it becomes available.”

One snag may be getting accepted for the new card

Even if there is a new Visa card launched, it is clear now that existing cardholders will not simply be transitioned to it.

It will require a fresh application. Given that lenders are very cautious at the moment, there is a far greater chance than usual that you will be rejected, especially if you are not currently working, are on furlough or are self-employed.

Why is the existing card being closed?

The Miles & More Global Traveller Card was, to put it mildly, a weird product.

  • You received a double pack of a Diners Club card and a prepaid Mastercard debit card (yes, you read that right – a Diners Club card and a prepaid Mastercard)
  • BOTH cards earned a whopping 1.25 miles per £1 spent, an astonishingly good rate for a non-Amex card
  • You could NOT run a balance on the card – you had to pay it off in full each month
  • If you had the card and used it each month, it stopped your Miles & More miles from expiring. Miles & More miles have a ‘hard’ expiry – they expire 36 months from when you earn them, irrespective of your activity. This is FAR tougher than the Avios policy and makes it incredibly hard to build up a large balance.
Miles and More Diners Club payment card

This was an outstanding product for paying personal tax to HMRC

Because the Mastercard was techinically a prepaid debit card, you could use it in many places where credit cards were not accepted.

The key one was HMRC. You were not allowed to use it to pay business taxes – you would get a warning from the card issuer if you did – but it was fine for personal tax. There were no fees attached.

If, like me, you are self employed and paying substantial amounts of income tax via Self Assessment each year, it was a miles goldmine.

As Lufthansa is part of Star Alliance, the miles got you access to redemption flights across 26 airlines.

I now need to pull my finger out and start pushing through payments so that my 31st July 2021 self-assessment payment is made before 4th April.

Was it profitable?

This is my best guess. I could be wrong.

The issuer was Affiniture, which has the Diners Club licence for the UK.

Because Affiniture knew that no-one would apply for a pure Diners Club product, they did a deal with Cornercard – which issues Lufthansa cards in other European countries – to add the prepaid Mastercard element.

Charges from both cards went onto the same statement and you paid your bill to Affiniture.

The problem, I am guessing, is that usage of the Diners Club element was virtually nil. I have put substantial sums of through my Mastercard over the last couple of years but diddly squat on the Diners Club card. A few months ago I actually cut it up.

Where Affiniture went wrong was having the same earning rate on both cards. If the Mastercard had earned 1 mile per £1 and the Diners Club card 1.25 miles per £1, I would have used the Diners Club card to settle big bills such as hotel stays or flights. These transactions would have been far more profitable for Affiniture.

I still wouldn’t have bothered to carry the Diners Club card around day to day, even if it did earn more miles, but I would have made the effort to use it for four figure payments.

However, as both cards earned the same rate, I didn’t need to bother.

Next steps

I honestly don’t know. I expect an email from Lufthansa to arrive giving some warm words over the security of your mileage balance, at least for the short term.

We will keep you updated with news as we get it although neither Affiniture or Cornercard have chosen to engage with us in the past.


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Comments (46)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Dance-Ace-Base says:

    You have to make hay while the iron is hot, don’t you.

    My oldest M&M miles are from the bonanza of 2500 miles per 1 night stay at Hilton back in August 2018. Good times. If no solution to stop expiry comes along I’ll have until August to make plans.

    The biggest shame is the lack of other earning opportunities, given the great quality and value of M&M redemptions.

    I used 105k miles for ZRH-FRA-SHA in F, with 3 private transfers to/from the aircraft in BMWs and Porsches, the 1st class terminals at ZRH and FRA, and the 747 to Shanghai with my own weight in caviar and champagne. Wonderful experience.

    • Mzungu says:

      You have to make hay while the iron is hot,

      Are you sure that you don’t have to strike while the sun shines 🙂

  • NFH says:

    Another reason that nobody uses the Diners Club card is that it’s not available on Apple Pay etc. Like many people, I don’t use chip & PIN any more, instead paying any amount far more conveniently with my Apple Watch.

    When I spoke to Cornèrcard in late December about a declined tranasction (because Affiniture had inexplicably closed its phone lines on working days), Cornèrcard staff in Lugano were clearly looking forward to taking over the product in 2021. I’m guessing that the current home page is written unlaterally by Affiniture and deliberately doesn’t reflect Cornèrcard’s impending product launch.

  • Pangolin says:

    This is very bad news, which comes right after LH’s announcement that FTL/SEN can earn status miles on CC spend.

    I’m going to have to run up as many miles as I can before it gets pulled. Revolut top-ups included!

    • NFH says:

      Beware that Affiniture charges for Revolut top-ups, even though its terms and conditions don’t allow it to do so. It treats them as cash withdrawals, even though its definition of cash withdrawals doesn’t include transactions like Revolut top-ups.

      • Pangolin says:

        Except that I never get charged for some reason (no fee, no interest). Might be because I registered my Revolut account in PL, not UK. It’s worked for me without any hitches ever since I got the Cornercard.

      • TGLoyalty says:

        No fees for the past few months. It did late 2019.

  • YL says:

    I think I top up Revolut in 2019 and got charged for a fee, so have not try it ever since. Might give it a try again.

  • Dubious says:

    The biggest issue I’ve always found with this card are the credit limits. Mine was stuck on about £4500 for a year until I gave them a call to push it a bit higher – I asked them to double it and they had to
    Go away and get another team to review but all I got was a couple of £1000 more.

    This really limits my mileage earning ability – especially when other mileage earning cards that are multiples of this limit.

    • Dance-Ace-Base says:

      Unlike some cards (eg Virgin) with M&M your monthly miles earning isn’t capped at your credit limit.

      Pay off your balance when you reach it and keep spending.

      • Rob says:

        I pay off my Diners every week. If you ring them they will give you the BACS details (or ask me and I’ll send them to you).

  • AndyC says:

    Slightly off topic, perhaps, but if/when the ‘system’ changes, I will retain very happy memories of the Affiniture staff, who, both online and in ‘phone calls, assisted in a couple of successful Covid-related chargebacks – one against Lufthansa itself, which, via an extremely reluctant Ebookers, refused point blank to refund cash, despite EU regulations – and were both personable and courteous in processing the not-inconsiderable volume of supporting data..

  • Dan says:

    I did not get around to applying for this card as I think it only fitted a very very niche market. However, saying that, with Non Amex earning options virtually rendered to 1 or 2 other cards, when (if) this cards come back – I think I would consider it more so than before

  • Mikeact says:

    Dead duck the day it was launched…Diners Club ? What a joke.

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