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Expert Medicals removed from UK approved covid test list – is your cheap test worthless?

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Expert Medicals, probably the cheapest online provider of covid testing for travellers returning to the UK, has been removed from the Government list of approved testing providers.

Here is the list of approved test providers for Day 0-2 testing and the company is no longer listed.

The HfP comments section has seen many readers complaining about Expert Medicals service – if they received any service at all.

Expert Medicals removed from UK approved covid test list

However, there were also many readers happy to use them, irrespective of whether they actually provided tests after you paid them.

You DID receive a valid tracking number to put on your Passenger Locator Form when flying back to the UK, which allowed you to enter the country. There is no proof that the Government actually tracks whether purchased tests are used or not.

Here are some reader comments from the last month:

Expert Medicals Day 2 test turned up on day 6, and I’d already left the UK on another trip on day 5. 

Expert Medicals is working. Seems to come on about this time on a weekday. I ordered two last week and they arrived here, not fussed about what happens when I send it back.

Just used Expert Medicals for £28 for the day 2 test and the purchase went through without a hitch. Whether the test actually shows up is another question but getting the code for the PLF is the main objective.

Expert Medicals – 2 first time users here during the past fortnight. Paid with Curve. Both of us had our Curve cards compromised this weekend, with fraudulent in-person transactions in the north of England. We’re both abroad so could prove it wasn’t us. EM are the only new retailer common to both of us. Correlation isn’t causation but just putting it out there.

Has anyone been able to buy a test from Expert Medicals today? I fill in the form, click submit and the website just reloads, it never gets me to the payment processing stage.

I managed to order Expert Medicals over a week ago, but they haven’t bothered to ship the tests yet and I’m now on day 2 arrival from amber fully vaxxed. 

Expert Medicals is a dodgy company working from an office above a shop in Bradford. They specialise in medicals for (dodgy) insurance claims. I wouldn’t trust them to send a test kit out in time.

Expert Medicals PCR test – I used them previously without issues. Second time, they took my money 2 weeks ago, but failed to send PCR test at all – no emails about courier/expected delivery etc as per the first time. They are ignoring emails.

Expert Medicals – successfully ordered £28 PCR test yesterday for my wife. Today I can’t get the form to submit and go to checkout for mine. I’ve seen on here others have had same problem?

Expert Medicals for £28 if you don’t care much about testing arriving on time etc and just need it for PLF.

Expert Medicals is cheaper but probably won’t arrive. You only need the code for the PLF, so it’s up to you.

Has anyone successfully ordered an Expert Medicals test since the weekend? Numerous reports of people having issues with the website.

Can I still use my Expert Medicals reference on my Passenger Locator Form?

This is the big question.

Does this mean that if you have bought an Expert Medicals test but have not yet flown back to the UK, you will no longer be able to use the number on your Passenger Locator Form?

Which? magazine states that it believes that existing tests ARE still valid. However, Expert Medicals now appears to be using a new laboratory called ‘LY’ to process its tests. Which? magazine claims that no such laboratory has Government approval to carry out Day 0-2 testing in the UK.

The purchase reference number you give on your Passenger Locator Form does seem to be checked against a list of issued numbers so it is possible that numbers issued by Expert Medicals will cease to be accepted at some point.

This story will run on, I think.

Comments (135)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Pete M says:

    “The purchase reference number you give on your Passenger Locator Form does seem to be checked against a list of issued numbers.”

    What are you basing that on, Rob? From experience the PLF simply checks it’s vaguely the right format…

    • Rob says:

      From what I’ve read, it does appear to be checked. Whether that is from a list or just against a format, who knows? For example, the last number on your credit card is a check digit which validates the rest of the numbers. This means 90% of incorrect credit card numbers are spotted at the point they are typed in before any sort of external validation is done. It would be very easy for test numbers to be issued like this.

      • Pete M says:

        I am fairly certain it’s checked against a format and not against live databases of sold tests – can you see the Home Office PLF system linking up with dozens/hundreds of disparate websites and sales systems to perform the checks? When they don’t even follow up on the results 🙂

        • VinZ says:

          Last time I flew back I tried to use an old one and it didn’t work. I think they’ve swapped to live check system…

      • Pablo says:

        Is their removal from the list even relevant? Gov.uk states that “The government does not endorse or recommend any specific test provider – you should do your own research about them and their terms and conditions”

      • David says:

        The sensible thing to do would be to do both. Something like a luhn checksum to guard against keying errors (could even be done client-side) and also fuller validation to guard against people making up numbers.

    • Save East Coast Rewards says:

      I did a PLF for a cancelled flight of mine (i.e. I wasn’t intending to use it, I was just experimenting). I put in a number that started with ‘FAKET’ and the correct number of digits and the PLF was generated. So I don’t think there’s any check digit and it doesn’t appear that the identifier of the test provider is checked either

      • Blenz101 says:

        Wouldn’t the test be if you are stopped at the border by your PLF being flagged for further investigation.

        The officer then asking you to provide proof of purchase.

      • Dan says:

        Yep, used fake reference numbers on 5 occasions without any issue, just need to be in correct format. Just in case of checks on border, I changed old genuine test confirmation email and edited in made-up code, but that’s probably overkill

  • ChrisW says:

    Half the time my PLF isn’t checked at all, the other half they barely glance at it.

    • NFH says:

      How do you know whether or not the validity of your PLF is checked by the system? Or are you referring only to the part of the process that you can see, i.e. the human process at immigration?

  • Kenny says:

    Which company supplies the cheapest tests now?

    • Pete M says:

      Proper at-home testing is Randox at £43. There’s a bunch of other in-person ones that are as low as £20 – whether you turn up or not is down to you I suppose.

    • Travel Strong says:

      Nationwide pathology (£40) is mentioned daily.

      If you are near a Randox drop box, Randox makes sense due to reputation. However if you are not – nationwide pathology seems like the latest way to go.

  • Travel Strong says:

    Flying in tomorrow (using Expert medicals Day 2 reference). PLF accepted the reference. We shall see if there’s any issue!

    Suspect there will only be an issue if gov/border force actively seek out EXMED users to make an issue of it.

  • roberto says:

    There was a time when you had to buy a day 2 test even if you were transiting. I purchased @ £175 and got the code for the PLF. I used the same code 4 times over the next two or three months as I transited through the UK never once being in the UK at the end of day 2.

    There is no way that the government have a system in place to check your reference against a live list. I know people that just made up references to enter the UK. The whole system is an @r5e covering exercise.

    • Pete M says:

      Such a cynic Roberto! We have one of the toughest border regimes in the world, okay?! 🙂

      • Rui N. says:

        @Pete, that is clearly a lie. We wanted to do that, but the EU didn’t allow us to control our borders, while forcing us to turn away non-EU university graduates and letting homeless eastern europeans in. (This was sarcasm, inspired by some conversations in the comments over the past few months.)

        • Pete M says:

          I hope my own sarcasm was apparent Rui 😋 I for one am quite comfortable with this charade, though, because an Australia-style police state wouldn’t work for my family life!

    • RegularPoster says:

      It has got harder to provide a fake code, but a quick search online gives the format required

  • Mike P says:

    I bought an Expert Medicals test to use for my day 2 test when I return to the UK this coming Monday. Given I bought it before they were removed from the approved list, I shall use it as planned. Not surprised they’ve been removed as an approved supplier though.

  • RegularPoster says:

    You’ll have to take my word for this, and for obvious reasons not posting under my usual name, but it isn’t checked entirely. It checks the first 5 or so characters are a valid set, but the actual code can be duff.

    Whether you actually take the test or not is not currently tracked, although they are looking into this.

    • JDB says:

      Does that mean that in theory that makes it easier for them to block the whole set of EM numbers?

      • RegularPoster says:

        Haven’t seen an EM code, but yes, technically. Having said that, it asks you to check the format if the first 5 aren’t recognised, but still allows submission if you confirm you’ve confirmed the code.

        The current system is rubbish.

  • Dayle says:

    Love these types of articles, one of the main reasons HFP is simply the best!

    Going to Ukraine in 4 weeks, I’ve done extensive research on what’s needed (Fit 2 Fly out / Lat Flow to end quarantine in Ukraine and then lat flow before coming back + standard Amber rules in UK)

    Does anyone know if I could just buy another Lat Flow and take with me to use as pre return test? Would simply buying another Fit2Fly work? Or another day 2? This is the only bit I’m stuck with

    It looks like the test to release (in Ukraine) can only be done by someone over there…

    So many thanks in advane

    • Pete M says:

      Sure you can – Prenetics, Qured or Chronomics would work for the return and it’s what most people on here do.

    • Jason says:

      I’m in Ukraine now and there’s no test requirement before/after entering Ukraine if fully vaccinated. If you’re not any test will be accepted, then you can get a quick antigen test at the airport on arrival for about £15 which needs to be government approved as the provider send an end quarantine message to the quarantine app to release you. All latest info here: https://visitukraine.today/.

      Back to the UK, not sure if they accept antigen. If not, you can get a PCR in a medical branch like Dila or Synevo for £30 with a certificate.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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