Creation cancelling credit cards which have been used with a Curve Card

This article is closed to new comments. Feel free to ask your question in the HfP forums.

• Andy says:

  2 Oct2 October 07:54

  It’s not just people who used curve who have had their cards cancelled. I recommended a friend get the free IHG card earlier this year. He hasn’t got curve or done anything remotely dodgy (unless you call doing his weekly shop dodgy) yet his has been cancelled

  • SteveJ says:

    2 Oct2 October 08:27

    Exactly, the Curve angle is a red herring. Rob should amend the article, enough evidence that is all IHG cards getting the chop.

  • Andrew says:

    2 Oct2 October 08:40

    Did you use Curve?

    Perhaps you have been defined as a “dodgy” introducer.

  • Tw33ty says:

    2 Oct2 October 08:50

    I have a friend in a similar position, had his cancelled despite no even know what curve is and only using it for hotel stays for his work.

    • Track says:

      3 Oct3 October 07:36

      Hotel stays are suspicious… who knows wha he been up to doing 2-3 hotel stays a month!

  • Youllnever says:

    2 Oct2 October 09:05

    Interesting, maybe they _are_ pulling out of the market. Their card application page has been disabled at the moment…

  • Roy says:

    2 Oct2 October 09:05

    Did he ever shop at a merchant that has the letters “CRV” in the name? I really wouldn’t trust Creation IT to tell the difference

• BrianS says:

  2 Oct2 October 07:56

  This is clearly their route out of the Credit Card market. Look at the decline of their options over the years, they don’t want the business.

• Maciek says:

  2 Oct2 October 07:57

  Creation’s trustpilot score still appears way too high at 2.5…

  • Char Char says:

    2 Oct2 October 10:24

    I’m sure karma will help them out!

• Alex Sm says:

  2 Oct2 October 07:58

  Meanwhile, Curve updated its T&Cs, basically introducing 1.5% commission for all potential MS transactions, incl NSI, and says it is still in talks with Curve.

  PS I have not received any notifications from Creation. I’m on free card

• Mark says:

  2 Oct2 October 08:01

  All I ever did was £200 a month ATM withdrawal which was generally in Europe. I never did any MS, I was putting 30k+ in genuine transactions through it. It’s my only credit card other than Amex. My letter hasn’t arrived yet. However my fee came out 4 weeks ago and I am 5k away from triggering another free night so in my view I am chasing for my pro rata refund as I doubt I will get free night. My only regret I guess is not doing MS spend as it sounds we’ve all been tarred with the same brush except the MS crew have come out on top. Fair play.

• Andrew says:

  2 Oct2 October 08:18

  I have always used Curve with my HSBC WE MasterCard to pay HMRC and other bills that can be paid via debit card. I noticed that that stopped accruing points, presumably because HSBC has flagged the Curve BIN. I am getting the Virgin+ for the current bonus, does anyone know if HMRC payments via Curve generate points through Virgin? If not then the so called ‘Curve Fronted’ has become a front for taking our money.

  With Tesco shutting its current accounts, the opportunities to get points by paying your taxes are diminishing. Any bright ideas from the good people on this thread?

  • Reney says:

    2 Oct2 October 08:22

    V should give points BUT they changed their T&C a while back, the IT may not have caught up yet but it probably will at some unknown point. It was never clear if HMRC payment was included in the T&C changes as it was vague. Bare that in mind before applying for an expensive card.

  • WillPS says:

    2 Oct2 October 09:37

    Tesco Clubcard Pay works just the same as the old Tesco Current account did in this regard.

    • Andrew says:

      2 Oct2 October 10:34

      Thanks this is useful.

• Ian M says:

  2 Oct2 October 08:23

  I have the IHG card and used it with curve a few times in the past. I’ve never once used it to pay NS&I or any form of MS whatsoever.

  If they intend to close my account then good riddance to them.

  How on earth do they think they can close people’s accounts like that and not issue a pro rata refund on the annual fee?!

• Goonface says:

  2 Oct2 October 08:26

  I actually HATE the Creation brand. This hatred spawned before the spat with Curve but this latest move shows that Creation doesn’t care about the customers and is willing to create collateral damage in a clearly B2B spat.

  I have some specific issues with Creation’s operations, but put this way, I never want to see another Hotel brand ever partner with them. If I get notified my card is cancelled, I’ll be boycotting all of Creation’s products for eternity – even the underlying loan arrangements to finance product purchases.

This article is closed to new comments. Feel free to ask your question in the HfP forums.