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Virgin Flying Club changes – lower thresholds, household accounts, Clubhouse passes

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Virgin Atlantic has announced a flurry of improvements to Virgin Flying Club this morning.

The good news is that they are all genuine improvements. None of them are revolutionary, and not all of them with benefit everyone, but all members should come out of it better off in some way.

You could now earn Gold status with as few as two Upper Class return flights if the tickets were flexible.

Good Virgin Flying Club changes

Let’s run through the changes in detail.

It’s now easier to earn status in Virgin Flying Club

From April, you will find it easier to earn Silver or Gold status in Virgin Flying Club.

The new thresholds will be, from April 2022:

  • Silver status will require just 300 tier points in a rolling 12 month period, down from 400
  • Gold status will require just 800 tier points in a rolling 12 month period, down from 1,000

I was originally told that these changes were permanent. However, Virgin Atlantic has now followed up to say that they will only last for 12 months. The normal thresholds will return in April 2023.

The key benefits of Silver are free seat selection in Economy Light, use of premium check-in and 30% bonus miles on cash flights. You do NOT get lounge access.

The key benefits of Gold are access to Clubhouses and the Heathrow Revivals lounge, use of Upper Class check-in, additional luggage allowance and 60% bonus miles on cash flights.

You can see full details of Silver status on the Virgin Atlantic website here.

You can see full details of Gold status here.

How many tier points do you earn per flight?

Remember that Virgin Atlantic awards tier points on redemption flights, as long as you redeem on Virgin Atlantic and not a partner, making status even easier to achieve. For clarity, this only applies if you redeem Virgin Points – you don’t get tier points if you use, say, Delta SkyMiles to book a Virgin Atlantic reward flight.

You can learn about tier points on this page of the Virgin Atlantic website.

On cash bookings, you earn, depending on the ticket type booked:

  • Economy: 25 – 50 tier points each way
  • Premium: 50 – 100 tier points each way
  • Upper Class: 100 – 200 tier points each way

On redemption flights, you earn:

  • Economy: 25 tier points each way
  • Premium: 50 tier points each way
  • Upper Class: 100 tier points each way
Good Virgin Flying Club changes

Silver members can now have a household account

One big disadvantage of Virgin Flying Club versus British Airways Executive Club is the lack of household accounts.

Virgin’s call centre operators have a lot of flexibility to work around this, including taking points from multiple accounts to make one booking, as long as each account holder is travelling. It is fiddly, however, and with no published rules you could never be certain that you would be able to do what you wanted.

Gold members have always been able to have a household account as a perk.

Silver members of Virgin Flying Club will now be allowed to open a household account too with up to nine members.

Frankly, whilst a step in the right direction, Virgin Atlantic should open this up to everyone. If nothing else, it would encourage more credit card sales as a couple could have a card each in the knowledge that their miles were being pooled.

The Clubhouse passes for Silver members are finally on the way

Every Silver member of Virgin Flying Club will receive a one-off Clubhouse voucher for themselves and a guest.

This was promised as a perk to people who did the Virgin Atlantic status match from British Airways Executive Club earlier in the year, but it has taken longer than expected to put into place. It was always intended that vouchers would be given to all Silver members and not just those who matched from BA.

Good Virgin Flying Club changes

You will earn tier points when you book with Virgin Atlantic Holidays

This is a smart move, integrating the holiday business with the airline and rewarding people who spend large sums on package holidays.

For bookings made from 9th November, you will earn 20 tier points for every £500 you spend with Virgin Atlantic Holidays.

This is on top of the tier points you will earn from your Virgin Atlantic flight.

There is a cap of 400 tier points per booking.

The tier points go to the lead booker based on the total package value. If both you and your partner are Flying Club members you will need to think about whose name is listed first and so receives the tier points.

You will earn more Virgin Points when you book with Virgin Atlantic Holidays

Virgin Atlantic is increasing the number of Virgin Points you earn when you book with Virgin Atlantic Holidays.

The new earning rates, which I assume are effective immediately, are:

  • Red (base) member: 2 points per £1 spent
  • Silver member: 3 points per £1 spent
  • Gold member: 4 points per £1 spent

Earn 20,000 bonus Virgin Points

Finally, Virgin Atlantic is offering a special bonus to all Flying Club members.

If you take two return flights in either Premium or Upper Class between 9th November and 31st March 2022, you will receive 20,000 bonus Virgin Points.

Here are the relevant parts of the small print with some comments:

  • “Applicable for bookings made through virginatlantic.com, virginholidays.co.uk or via our contact centre” (not sure about this, I doubt they are blocking bookings made by corporate travel agents)
  • “Qualifying flights can be any combination of Upper or Premium flights. Qualifying booking classes are: Upper (J, C, D, I, Z) and Premium (W, S, H, K). Multiple sectors flown on a single ticket do not qualify for the bonus, eg TLV-LHR-JFK, JFK-LHR-TLV will count as one round trip.” (quite impressed Virgin thought of this loophole!)
  • “All Virgin Atlantic routes are eligible. Flights must be both operated by Virgin Atlantic and marketed by Virgin Atlantic (flight number starts with VS) to be applicable for the bonus. Codeshare flights are excluded from this offer.” (good to have this clarification because the press release I received tied it in to the US reopening, but it actually applies to all routes)

Conclusion

As you can see, there is a lot happening here, but all of it is positive.

My only grumble is that I wish household accounts were open to all members. For a start, it isn’t clear what happens to a houshold account if a Silver is demoted to Red.

As with the vouchers that come with the Virgin Atlantic credit cards, the airline is willing to sacrifice simplicity at the altar of offering more perks to elites, and this is not a good thing.

All in all though, Virgin Flying Club just got more attractive, especially as Gold status can now be obtained with as few as TWO fully flexible Upper Class return flights.


How to earn Virgin Points from UK credit cards

How to earn Virgin Points from UK credit cards (April 2024)

As a reminder, there are various ways of earning Virgin Points from UK credit cards.  Many cards also have generous sign-up bonuses.

You can choose from two official Virgin Atlantic credit cards (apply here, the Reward+ card has a bonus of 15,000 Virgin Points):

Virgin Atlantic Reward+ Mastercard

15,000 bonus points and 1.5 points for every £1 you spend Read our full review

Virgin Atlantic Reward Mastercard

A generous earning rate for a free card at 0.75 points per £1 Read our full review

You can also earn Virgin Points from various American Express cards – and these have sign-up bonuses too.

American Express Preferred Rewards Gold is FREE for a year and comes with 20,000 Membership Rewards points, which convert into 20,000 Virgin Points.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express comes with 40,000 Membership Rewards points, which convert into 40,000 Virgin Points.

The Platinum Card from American Express

40,000 bonus points and a huge range of valuable benefits – for a fee Read our full review

Small business owners should consider the two American Express Business cards. Points convert at 1:1 into Virgin Points.

American Express Business Platinum

40,000 points sign-up bonus and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Virgin Points

(Want to earn more Virgin Points?  Click here to see our recent articles on Virgin Atlantic and Flying Club and click here for our home page with the latest news on earning and spending other airline and hotel points.)

Comments (77)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Littlefish says:

    The 800 tier points change could be a game changer for me … as so often with Virgin there is a BUT!
    Is the 13 month rolling period still applicable to calculate points?
    Will it be, say, 13 months to 31 December 2022 needing 1,000 points (old rules) and only once we are at 13 months to 31 March 2023 we have the new 800 point rule?
    I wish they’d add a dedicated phone line for Virgin Gold too.

    • Babyg says:

      there is a virgin gold number….

      • Littlefish says:

        Interesting, thanks, never come across that or mention of a dedicated Virgin Atlantic Gold phone line. I’ll make enquiries. You’d think they might advertise it as a benefit for Gold members!!
        As it is, they merely flag Red, Silver and Gold members (ie. anyone) has a number to call Flying Club which absolutely isn’t the same thing.

  • Reney says:

    Shame I don’t qualify for the household account, got excited reading the headline then un-excited after reading the details. Hopefully they will keep the current ad hoc way to use points from two different accounts.

  • Guy Incognito says:

    My wife recently booked a reward flight for me in Upper direct through the Virgin website. However no tier points have been credited to me (or her). Who should they be credited to, and presumably I’m going to have to sit on the phone for an hour or so to get this sorted out?

    • Reney says:

      have you flown the flight yet?

    • Paul says:

      I believe they should be credited to you, even if the reward booking was made her FC account.

    • Max says:

      Tier points are always credited to the person who flew, regardless of who booked it.

    • ChrisC says:

      Was your FC number on the booking?

      If not VS have no way of crediting yout account with the points.

      Have you tried a missing points claim?

      • Guy Incognito says:

        Yes, my FC number was on there. Tried a missing points claim online but got an error message. Looks like it’s time for a phone call…

        Thanks all!

  • Ben says:

    Note that if you have a connecting flight and that is delayed, in my experience, SAS, you may fly a different route.
    In such a case you will not get your original routing credit, and therefore the tier points. I found this very annoying on a upper class / business booking. Obviously this was pre-covid. They knew nothing of what original routing credit meant.

  • Vasco says:

    If only they’d let Flying Blue elites into the Clubhouse 🙁

  • Shaun says:

    I’m a red member at present but will move to Silver next flight. Do I receive the clubhouse voucher as soon as I move into the silver tier? Thanks

    • Rob says:

      It’s not clear if this is a one-off for anyone who has Silver on 9th November or if new members will get it as a welcome gift. Hopefully the latter.

      • Shaun says:

        Thanks Rob

      • ChrisC says:

        Surely they would only be given to those that were silver when the status match offer was on as they were the ones to have been disadvantaged?

        If you became silver later then you havn’t been disadvantaged

  • Chris D says:

    I’m worried that this by good news, and will instead result in very crowded clubhouses. One free visit for silver members may not sound like much, but I worry that there will be a lot of them. Then again, if they got there by flying business, they’d have had lounge access and the uplift may not be too bad.

    • Alan says:

      Given how few people are flying just now I can’t imagine this will be too much of a problem for many months to come!

  • NvT1115 says:

    Will be interesting to see how BAEC responds or not…

    • Babyg says:

      BA wont (well at least not until June next year), BAEC members are already enjoying reduced TP thresholds..

    • Jonathan says:

      BA and or Amex have never updated their credit card vouchers to benefit solo travellers, or people who rarely make redemption flights, so let’s not expect anything or get our hopes up

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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