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Review: inside Melia’s new INNSiDE Newcastle hotel

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This is our review of the new INNSiDE Newcastle hotel.

INNSiDE is possibly not a hotel brand you are familiar with. It is a design-led upscale ‘lifestyle’ (ie. leisure) brand with 32 hotels now open.

It first came to Britain in 2015, with the opening of INNSiDE Manchester which Rob reviewed here.

Since then, a number of new INNSiDE properties have opened including Liverpool and most recently Newcastle, which opened in December 2021.

The hotel website is here.

innside newcastle hotel

Having never stayed at an INNSiDE before, or done much research on the brand, I was looking forward to being surprised by what INNSiDE Newcastle had to offer. I wasn’t disappointed.

Melia offered us a free night to try out the hotel when it found out that I would be in town as part of my UK airport lounges tour, sponsored by Priority Pass. My review of the Aspire lounge at Newcastle Airport is here.


The INNSiDE Newcastle is a brand new building by Quayside, right on the banks of the River Tyne, almost next to the high level bridge.

If you have been to Newcastle before you will know it is quite hilly – prepare to hike down the steep embankments of the city if you arrive by public transport!

Inside the INNSiDE Newcastle

The interiors are dominated by bright, light-filled public spaces and rooms with (mostly) white walls, lots of glass and light coloured woods.

On the ground floor you have an open plan lobby that blends into the restaurant and bar area:

Staff are very friendly and I was checked in quickly.

Rooms at the INNSiDE Newcastle

I was given a Studio room on the top floor (there are six in total). Instead of paper ‘do not disturb’ signs you have these fun wooden blocks outside your door which you can rotate depending on whether you want your room serviced or not:

INNSiDE Newcastle do not disturb

Inside is an open-plan bedroom and bathroom:

INNSiDE Newcastle hotel room

On the right you have an open wardrobe with luggage rack and tea and coffee facilities:

INNSiDE Newcastle hotel open wardrobe

There is a Nespresso machine with Nespresso-branded capsules. Plus some fun mugs and espresso cups. Other amenities include a cork yoga mat.

INNSiDE Newcastle hotel nespresso

On the other side of the room you have the open plan bathroom:

INNSiDE Newcastle hotel shower

I rather like this. The mirror partially separates bathroom from bedroom but it is otherwise fairly open:

INNSiDE Newcastle hotel sink mirror

The shower is in a cubicle on the left whilst the toilet is obviously also separate. I know not everyone likes open plan bathrooms but the INNSiDE Newcastle is one of the better ones I have seen, using the bathroom elements themselves to partially screen it from the rest of the room.

Toiletries are own-branded but very pleasant, with essential oils:

INNSiDE Newcastle hotel toiletries

The room itself is large:

INNSiDE Newcastle hotel room (2)

The king bed is first – and is actually quite close to the bathroom wall. As you can see slippers and dressing gowns are laid out and appear to be good quality:

INNSiDE Newcastle hotel bed

Connectivity is great as there are plenty of three-pin and USB sockets:

INNSiDE Newcastle hotel bedside table

Next to the bed and by the window is a two-person sofa:

INNSiDE Newcastle hotel sofa

…. whilst opposite the bed is a large TV and a table and two chairs:

INNSiDE Newcastle hotel desk

Finally, here is the stunning view from my room:

INNSiDE Newcastle hotel view

The room is very spacious and whilst the fittings are cheaper (ie. not real wood) a lot of thought has been put into the design. It looks smart but has a personality in the mugs or brightly coloured rotary telephone.

Restaurant, bar and breakfast

Like several other INNSiDE hotels the hotel has a Gino D’Acampo restaurant on the ground floor. I wasn’t able to have dinner here but this is also where breakfast is served in the mornings.

INNSiDE Newcastle hotel bar

It is a lovely, L-shaped space that curves around with views of the river and the high bridge:

INNSiDE Newcastle hotel restaurant


INNSiDE Newcastle hotel seating

The breakfast buffet is beautiful presented:

INNSiDE Newcastle hotel breakfast pastries


INNSiDE Newcastle hotel breakfast


INNSiDE Newcastle hotel breakfast 2

There is a small range of cold cuts available as well as some smoked salmon. All the necessary items for a full English are present, and fried and poached eggs are available to order.

I was impressed by the breakfast – it is a beautiful space but the food offering and presentation was also far better than I expected.


I wasn’t sure what to expect from the INNSiDE Newcastle but I have to admit I was very pleasantly surprised. The hotel is light and airy and the rooms are smart with a little personality.

You’d be hard pressed to do better for £80, which is what a weekday night was selling for last month, would set you back. At that price you’re veering into select service levels, but at the INNSiDE you still get large rooms and lots of amenities including coffee machines, slippers and dressing gowns.

If you have an American Express Platinum card, remember that your card gets you free MeliaRewards Gold status. The benefits are here and you may also have some 20% discount codes in your online Melia account.

MeliaRewards is also an Avios partner. You can either convert your MeliaRewards points or earn them directly, instead of taking points, at 3 Avios per €1 spent.

You can find out more about the hotel, and book, on the Melia website here.

How to get MeliaRewards Gold status from American Express

How to get MeliaRewards Gold status from American Express (October 2023)

Do you know that holders of The Platinum Card from American Express receive FREE MeliaRewards Gold status for as long as they hold the card?  It also comes with Marriott Bonvoy Gold, Hilton Honors Gold and Radisson Rewards Premium status.

We reviewed American Express Platinum in detail here and you can apply here.

You can discover the benefits of MeliaRewards Gold status on the Melia website here.

The Platinum Card from American Express

30,000 points and a huge range of valuable benefits – for a fee Read our full review

Small business owners may want to consider American Express Business Platinum instead:

American Express Business Platinum

40,000 points bonus and an annual £200 Amex Travel credit Read our full review

(Want to earn more hotel points?  Click here to see our complete list of promotions from the major hotel chains or use the ‘Hotel Offers’ link in the menu bar at the top of the page.)

Comments (39)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Yorkieflyer says:

    Shout out for the Innside in NY, great midtown location and often a steal on points

    • Phil W says:

      Excellent hotel. Stayed there a few times and would certainly return.

  • MD says:

    “…open plan bathroom…”

    Hell no. Never.

    • Brian says:

      Not even when staying alone???

      • Andrew says:

        Alone is fine.

        It’s not ideal with a partner.

        Terrible when you’re travelling with a mate.

        • Ken says:

          The toilet is in a cubicle, the shower is in a cubicle.
          I personally think it’s a bit daft & doesn’t add anything but I don’t see the problem.

          Go to many gyms (David Lloyd say) and most of the male changing area is communal. Although people standing naked drying crack and sac with hairdryer is a bit off putting.

        • Alex Sm says:

          Mate might become a partner after such a trip! Why not? 😉

        • john says:

          I enjoy my partner’s naked body. Being able to see more of it is a bonus in my opinion! YMMV!

  • Igloo says:

    I looked at this hotel for my upcoming weekend to Newcastle with friends, the open plan bathroom made it a no for us.

  • Richie says:

    I definitely would stay here, I like the mixer tap in the bathroom, shower cubicle, robes, coffee machine, poached eggs, overall design touched. Thanks for highlighting this brand Rhys.

  • SammyJ says:

    Where’s the toilet?!

  • Ian says:

    I’d be surprised if it opened in December 2021, seeing as I stayed there in July!

  • Nick says:

    Love your optimism and attitude in these reviews, always a great stay with no negative issues at all. If everyone was as smiley and cheery, the world would be a happier place.

  • Graham Walsh says:

    Try a Citizen M “open plan” room in Amsterdam RAI!! Stayed there with the other half a few years ago when we were together only a short while 🙂

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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