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Review: inside Melia’s new INNSiDE Newcastle hotel

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This is our review of the new INNSiDE Newcastle hotel.

INNSiDE is possibly not a hotel brand you are familiar with. It is a design-led upscale ‘lifestyle’ (ie. leisure) brand with 32 hotels now open.

It first came to Britain in 2015, with the opening of INNSiDE Manchester which Rob reviewed here.

Since then, a number of new INNSiDE properties have opened including Liverpool and most recently Newcastle, which opened in December 2021.

The hotel website is here.

innside newcastle hotel

Having never stayed at an INNSiDE before, or done much research on the brand, I was looking forward to being surprised by what INNSiDE Newcastle had to offer. I wasn’t disappointed.

Melia offered us a free night to try out the hotel when it found out that I would be in town as part of my UK airport lounges tour, sponsored by Priority Pass. My review of the Aspire lounge at Newcastle Airport is here.


The INNSiDE Newcastle is a brand new building by Quayside, right on the banks of the River Tyne, almost next to the high level bridge.

If you have been to Newcastle before you will know it is quite hilly – prepare to hike down the steep embankments of the city if you arrive by public transport!

Inside the INNSiDE Newcastle

The interiors are dominated by bright, light-filled public spaces and rooms with (mostly) white walls, lots of glass and light coloured woods.

On the ground floor you have an open plan lobby that blends into the restaurant and bar area:

Staff are very friendly and I was checked in quickly.

Rooms at the INNSiDE Newcastle

I was given a Studio room on the top floor (there are six in total). Instead of paper ‘do not disturb’ signs you have these fun wooden blocks outside your door which you can rotate depending on whether you want your room serviced or not:

INNSiDE Newcastle do not disturb

Inside is an open-plan bedroom and bathroom:

INNSiDE Newcastle hotel room

On the right you have an open wardrobe with luggage rack and tea and coffee facilities:

INNSiDE Newcastle hotel open wardrobe

There is a Nespresso machine with Nespresso-branded capsules. Plus some fun mugs and espresso cups. Other amenities include a cork yoga mat.

INNSiDE Newcastle hotel nespresso

On the other side of the room you have the open plan bathroom:

INNSiDE Newcastle hotel shower

I rather like this. The mirror partially separates bathroom from bedroom but it is otherwise fairly open:

INNSiDE Newcastle hotel sink mirror

The shower is in a cubicle on the left whilst the toilet is obviously also separate. I know not everyone likes open plan bathrooms but the INNSiDE Newcastle is one of the better ones I have seen, using the bathroom elements themselves to partially screen it from the rest of the room.

Toiletries are own-branded but very pleasant, with essential oils:

INNSiDE Newcastle hotel toiletries

The room itself is large:

INNSiDE Newcastle hotel room (2)

The king bed is first – and is actually quite close to the bathroom wall. As you can see slippers and dressing gowns are laid out and appear to be good quality:

INNSiDE Newcastle hotel bed

Connectivity is great as there are plenty of three-pin and USB sockets:

INNSiDE Newcastle hotel bedside table

Next to the bed and by the window is a two-person sofa:

INNSiDE Newcastle hotel sofa

…. whilst opposite the bed is a large TV and a table and two chairs:

INNSiDE Newcastle hotel desk

Finally, here is the stunning view from my room:

INNSiDE Newcastle hotel view

The room is very spacious and whilst the fittings are cheaper (ie. not real wood) a lot of thought has been put into the design. It looks smart but has a personality in the mugs or brightly coloured rotary telephone.

Restaurant, bar and breakfast

Like several other INNSiDE hotels the hotel has a Gino D’Acampo restaurant on the ground floor. I wasn’t able to have dinner here but this is also where breakfast is served in the mornings.

INNSiDE Newcastle hotel bar

It is a lovely, L-shaped space that curves around with views of the river and the high bridge:

INNSiDE Newcastle hotel restaurant


INNSiDE Newcastle hotel seating

The breakfast buffet is beautiful presented:

INNSiDE Newcastle hotel breakfast pastries


INNSiDE Newcastle hotel breakfast


INNSiDE Newcastle hotel breakfast 2

There is a small range of cold cuts available as well as some smoked salmon. All the necessary items for a full English are present, and fried and poached eggs are available to order.

I was impressed by the breakfast – it is a beautiful space but the food offering and presentation was also far better than I expected.


I wasn’t sure what to expect from the INNSiDE Newcastle but I have to admit I was very pleasantly surprised. The hotel is light and airy and the rooms are smart with a little personality.

You’d be hard pressed to do better for £80, which is what a weekday night was selling for last month, would set you back. At that price you’re veering into select service levels, but at the INNSiDE you still get large rooms and lots of amenities including coffee machines, slippers and dressing gowns.

If you have an American Express Platinum card, remember that your card gets you free MeliaRewards Gold status. The benefits are here and you may also have some 20% discount codes in your online Melia account.

MeliaRewards is also an Avios partner. You can either convert your MeliaRewards points or earn them directly, instead of taking points, at 3 Avios per €1 spent.

You can find out more about the hotel, and book, on the Melia website here.

How to get MeliaRewards Gold status from American Express

How to get MeliaRewards Gold status from American Express (January 2023)

Do you know that holders of The Platinum Card from American Express receive FREE MeliaRewards Gold status for as long as they hold the card?  It also comes with Marriott Bonvoy Gold, Hilton Honors Gold and Radisson Rewards Premium status.

We reviewed American Express Platinum in detail here and you can apply here.

You can discover the benefits of MeliaRewards Gold status on the Melia website here.

The Platinum Card from American Express

30,000 points and unbeatable travel benefits – for a fee Read our full review

Small business owners may want to consider American Express Business Platinum instead:

American Express Business Platinum

40,000 points sign-up bonus and a £200 Amex Travel credit every year Read our full review

(Want to earn more hotel points?  Click here to see our complete list of promotions from the major hotel chains or use the ‘Hotel Offers’ link in the menu bar at the top of the page.)

Comments (39)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Save East Coast Rewards says:

    I can’t see any benefit at all of an open plan bathroom. In general having separate rooms for things is good. A one bedroom suite where the bedroom is separated from the living room is better than a studio suite where they’re one room. So sticking the shower in the bedroom is worse than having a separate room even if you don’t mind your roommate watching you naked.

  • James Wyatt says:

    I’ve stayed here in a “proper” suite. We liked it very much although the towels were awful and the lighting too dim (a Meliá problem). Other than those niggles, all good and we have booked to stay again on a future visit. The restaurant is excellent. The riverside walk is nice and there’s a great Sunday morning market. I paid £200 a night with a 20% discount from my status (Amex Platinum)

  • Erico1875 says:

    I stayed back in September, really enjoyed it and we are back for a couple of nights later today. I think we have used about 65K points for a Studio with breakfast
    Staff are all very friendly
    Ginos , the food is very good. We had 2 courses and a bottle of wine and have booked it again.
    Last time bill was just over £110 for 2. That was including 10% service charge.
    Theres a large wetherspoons next door if you fancy a cheap drink or bite.

  • Chrisasaurus says:

    “ Melia offered us a free night to try out the hotel when it found out that I would be in town as part of my UK airport lounges tour”

    Cannot imagine how they came to find out you would be in town Rhys…

  • IslandDweller says:

    Who in their right mind thought an open plan bathroom is a good idea? This instantly rules out this hotel for me.
    Open plan means the whole area suffers from damp and steam, not just the bathroom. And if you get up earlier than your partner (I usually do), go to use the shower and you’ll flood the sleeping area with light and noise – which will result in me getting my head bitten off for waking up my other half.
    Idiotic design.

    • MKB says:


    • DJ says:

      I certainly cannot conducting my number 2 business in an open plan bathroom …

      • Rhys says:

        The toilet is not open plan!

      • Rob says:

        According to The Guardian today, lay-bys in Scotland now have plastic trowels available, because it is now so common to use them for an outdoor No 2 that the mess was getting a bit excessive. You can now the plastic trowel to bury it. On this basis I think you’re behind the times.

  • Anna says:

    Another down vote for being able to see what your roommate is doing in the bathroom! The only time I experienced something similar was at the Sofitel Munich a few years back (thankfully there was a blind you could pull down) and I’ve avoided this kind of set up like the plague ever since!

  • LukeM says:

    Oh my – the bathroom isn’t a room! And how shallow is that basin!

    • Mattb says:

      The NYC Innside has the worst sinks I’ve ever experienced, the angle want sharp enough for the water to flow down so it needed manual help!

  • Diydegsy says:

    Stayed last week at the Innside Liverpool and was very impressed as well. We have also stayed at the Manchester one which we like so will look forward to this one also some time in the future.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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