When Accor Live Limitless replaced Le Club AccorHotels last year, one new benefit promised for top-tier Diamond members was 10 x €10 food, beverage and spa credits.
Accor’s IT is infamous for its failings and no-one was totally surprised to find that these credits did not turn up. Until now.
If you have Diamond status in Accor Live Limitless, you will see the following under your account details:
In typical Accor fashion, you can’t actually use your vouchers now. You will need to wait until March 2022, and they will expire at the end of the year.
If you want to know the small print, you’re out of luck. All we know is:
- from March 2022, you can redeem a €10 credit if you are staying at an Accor hotel
- from ‘a later date’ it will be possible to use your credits without being a registered guest
- the full rules (number of vouchers which can be used per stay, exclusions etc) are not available but will be published before March 2022
Irrespective of covid restrictions, this is a raw deal for anyone who achieved Diamond this year. They will only have 9-10 months to use their vouchers.
For anyone who achieves Diamond status from 2022, you will have all of your existing membership year and all of the following year to use them – up to 23 months.
9-10 months may still be enough, of course, if you can use multiple vouchers per stay. Let’s see if that is possible.
Accor Live Limitless update – September 2023:
Earn bonus Accor points: Accor is not currently running a global promotion
New to Accor Live Limitless? Read our review of Accor Live Limitless here and our article on points expiry rules here. Our analysis of what Accor Live Limitless points are worth is here.
Want to earn more hotel points? Click here to see our complete list of promotions from Accor and the other major hotel chains or use the ‘Hotel Offers’ link in the menu bar at the top of the page.