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Accor Live Limitless Diamond member? Your €100 of food and spa vouchers are here

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When Accor Live Limitless replaced Le Club AccorHotels last year, one new benefit promised for top-tier Diamond members was 10 x €10 food, beverage and spa credits.

Accor’s IT is infamous for its failings and no-one was totally surprised to find that these credits did not turn up. Until now.

If you have Diamond status in Accor Live Limitless, you will see the following under your account details:

In typical Accor fashion, you can’t actually use your vouchers now. You will need to wait until March 2022, and they will expire at the end of the year.

If you want to know the small print, you’re out of luck. All we know is:

  • from March 2022, you can redeem a €10 credit if you are staying at an Accor hotel
  • from ‘a later date’ it will be possible to use your credits without being a registered guest
  • the full rules (number of vouchers which can be used per stay, exclusions etc) are not available but will be published before March 2022

Irrespective of covid restrictions, this is a raw deal for anyone who achieved Diamond this year. They will only have 9-10 months to use their vouchers.

For anyone who achieves Diamond status from 2022, you will have all of your existing membership year and all of the following year to use them – up to 23 months.

9-10 months may still be enough, of course, if you can use multiple vouchers per stay. Let’s see if that is possible.


Accor Live Limitless update – November 2022:

Earn bonus Accor points: Accor is not currently running a global promotion

New to Accor Live Limitless?  Read our overview of Accor Live Limitless here and our article on points expiry rules here. Our analysis of what Accor Live Limitless points are worth is here.

Want to earn more hotel points?  Click here to see our complete list of promotions from Accor and the other major hotel chains or use the ‘Hotel Offers’ link in the menu bar at the top of the page.

Comments (19)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Barry says:

    Are multiple entries accepted for the 10,000 avios competition?

    • Rob says:

      As you have to give your BAEC number, I wouldn’t recommend it. Takes them 5 seconds to check all the other entries for duplicates. No reason you can’t enter your other family members though.

  • phr says:

    Air Canada lounge is also available.

    • Rob says:

      Is that open? No-one told us 🙂 Thanks for the update.

      • James Harper says:

        Air Canada has been open for several weeks now, can’t quite remember when.

        • His Holyness says:

          All Star Alliance lounges are open again, except for the SEN side in LH?

          If EI is open(?) then all lounges in T2 are operating.

  • JAXBA says:

    *Errant apostrophe pluralisation of Diamonds in headline

  • memesweeper says:

    Everyone else getting “403 forbidden” on the competition page?

  • Chan says:

    No checks for pcr for Singapore this past Monday. Think you can have either rapid or pcr to enter their lounge now.

  • James Harper says:

    Even though I fly SQ from LHR frequently my favourite lounge is the UA one, – way ahead of SQ and my second choice at the current time has been Air Canada. Nothing to do with the SQ PCR test requirement as I have one anyway and all to do with what IMO are simply the better lounges.

    In 2A I’ve been using the Plaza Premium in preference to LH since Sodexo – the HM Prisons favourite catering company was awarded the LH Lounge catering in preference to Do&Co.

    • His Holyness says:

      You don’t seem to understand catering contracts.
      Sodexo catered (caters?) United for years and yet you’re praising it.
      LH choose to pay for that crap, even under Do&Co it wasn’t that great, I still preferred UA…catered by Sodexo.

  • Dwadda says:

    Accor Diamond. As if we value €10 vouchers?! This is utterly pointless, worse it is insulting. There is not enough separation between Platinum and Diamond. Both get Lounge access. You can get the former by staying 60 nights in an Ibis. I’m Diamond because I’ve managed to spend £15k with Accor this year despite travel restrictions. I’ve got 10 suite upgrades that I don’t value because it’s a pain to use them. What I would value is Diamond’s getting access to Fairmont Gold lounges, that would be a worthy differentiator.

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