Accor loses its three UK MGallery hotels – but they’ll still recognise your membership

MGallery is one of the smaller hotel brands within Accor Live Limitless. It is designed for boutique, often historic, hotels which don’t fit easily into one of the other brands. I always assumed that MGallery implied it was an offshoot of the mid-market Mercure brand.

It is primarily a European and Asian brand, with just over 100 hotels in total.

As of last Friday, however, there are no MGallery hotels in the UK.

The three existing MGallery hotels ….

• Castle Hotel Windsor
• Francis Hotel Bath (image above)
• Queens Hotel Cheltenham

…. have left Accor “to become an exceptional luxury brand in our own right”. Hmmm. The three hotels were presumably under the same ownership.

Here’s the odd thing. Anyone who books into the three hotels in the coming weeks and shows their Accor membership card will receive:

• a free welcome drink
• a room upgrade and
• a gift in your room on arrival

If you are a low or no status Accor member this will be a better deal than you got whilst the hotels were still part of Accor Live Limitess ….

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Accor Live Limitless update – April 2025:

Earn bonus Accor points: Accor is not currently running a global promotion

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