Maximise your Avios, air miles and hotel points

Why are BA tier points not being given on fully flexible American Airlines tickets?

Links on Head for Points may pay us an affiliate commission. A list of partners is here.

Two readers have been in touch this week to point out something strange with the American Airlines earning table when you credit your flights to British Airways Executive Club.

Here is an example taken from ba.com from the London to New York route, although the same applies to other routes too:

American Airlines tier points on British Airways

As you can, the screenshot shows zero tier points earned if you have a fully flexible Business Class or First Class ticket.

When I was first shown this, I assumed it was an error. (Yes, I know, we all thought BA’s IT was infallible.)

However, the second reader had actually taken a flight in fully flexible Business Class, and sent me a screenshot from his BAEC account:

American Airlines tier points on British Airways

In this case, he had flown on Finnair but it was booked under the American Airlines flight code.

As you can clearly see, he was in ‘D’ class (fully flexible Business Class) which earned Avios but no tier points.

This is totally bizarre and makes no sense. I am still convinced that it is a BA IT error, but potentially a deeper problem than just a display error in the BA tier point calculator.

This issue will hopefully get fixed and reverse itself automatically, but for now you should keen an eye on your BA account if flying on fully flexible American Airlines tickets.


How to earn Avios points from UK credit cards

How to earn Avios from UK credit cards (June 2022)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards.

Until 18th July 2022 there is an astonishing special offer on these cards. You get 50,000 Avios on the Avios Plus Mastercard and 10,000 Avios on the free Avios Mastercard. You can apply here. We strongly recommend getting the Avios Plus card whilst this offer is running.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

50,000 Avios for signing up (A CRAZY SPECIAL OFFER!) and an upgrade voucher for spending ….. Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

10,000 Avios for signing up (SPECIAL OFFER) and an upgrade voucher for spending £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways BA Premium Plus American Express Amex credit card

British Airways American Express Premium Plus

25,000 Avios and the UK’s most valuable card perk – the 2-4-1 voucher Read our full review

British Airways BA Amex American Express card

British Airways American Express

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £12,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points.

SPECIAL OFFER: The sign-up bonus on Amex Gold is increased from 20,000 Membership Rewards points to 30,000 Membership Rewards points until 19th July 2022. This card is free for the first year.

American Express Amex Gold

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points, FREE for a year & two airport lounge passes Read our full review

American Express Platinum card Amex

The Platinum Card from American Express

30,000 points and an unbeatable set of travel benefits – for a fee Read our full review

Run your own business?

We recommend Capital On Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, along with a sign-up bonus worth 10,000 Avios.

Capital On Tap Business Rewards Visa

10,500 points bonus – the most generous Avios Visa for a limited company Read our full review

You should also consider the British Airways Accelerating Business credit card. This is open to sole traders as well as limited companies and has a 30,000 Avios sign-up bonus.

British Airways Accelerating Business American Express card

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

Amex Platinum Business American Express

American Express Business Platinum

40,000 points sign-up bonus and a long list of travel benefits Read our full review

American Express Business Gold

20,000 points sign-up bonus and free for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

(Want to earn more Avios?  Click here to visit our home page for our latest articles on earning and spending your Avios points and click here to see how to earn more Avios this month from offers and promotions.)

Comments (33)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Reno Joe says:

    While this issue still might be a BA IT issue, here is a note. A while back, AA’s revenue management literally ran out of letters for categorizing fares. Historically, AA categorized certain domestic first class (aka business class) AWARD fares as “C”. Due to the letter issue, approximately 2 or 3 years ago, AA began categorizing certain domestic first class (aka business class) REVENUE fares as “C” . . . while still using C for award fares. AA never communicated this to BA (or any other One World partner airline). All BA knew was that C meant award on AA and one does not receive points or tier points for the flight. Even after submitting documentation illustrating a C flight was in fact a revenue flight, BA would not budge. AA knew about the problem but offered no help. (Due to this letter issue, AA has a whole range of oddities. Particularly with A inventory.)

    • Chrisasaurus says:

      26 letters and at most 6 cabins to differentiate, allowing for domestic and long haul/transcontinental to be split.

      If they’ve run out then they have way too many ways to sell a ticket.

  • AL says:

    There are other odd issues, too. I flew LHR-ORD in P on AA last week and got 90 TPs. I flew DFW-LHR in P on AA on the return and got 35. The TP tables reckon I should be getting 90. It took four months for them to credit me missing TPs from Jan – not holding out for a quick response to my claim!

  • SE says:

    I flew the following round trip in early May, same booking, same problem in J class fare:

    LHR-DFW BA flight = Tier points
    DFW-LGA AA1105 with a different booking reference to the two other flights. The ticket was a Business (J) = No Tier Points
    EWR-LHR on BA flight = Tier Points

  • SH says:

    Anyone actually had BA correct the tier points awarded from this yet? My initial claim through website was rejected with no email from them. Have sent a follow up through contact page. Is it best to just attempt to phone and ask someone to fix it?

This article is closed to new comments. Feel free to ask your question in the HfP forums.

The UK's biggest frequent flyer website uses cookies, which you can block via your browser settings. Continuing implies your consent to this policy. Our privacy policy is here.