Some countries are still insisting that you provide evidence of travel insurance for coronavirus before you will be allowed to enter the country. If travelling to such a country, it may also be required by your airline at check-in as they will face the cost of repatriating you to the UK.
We had this issue when we travelled to Mauritius last month. The British Airways check-in staff at Gatwick South were on the ball and insisted that we show them proof of insurance before they would accept our baggage. (Anyone on hand baggage only would need to upload proof of insurance to VeriFLY before they would be allowed to do online check-in.)
If you bought a dedicated travel insurance policy then you don’t need to worry because you will have a personalised policy document. It is trickier if your coverage comes via The Platinum Card from American Express because you do not have a policy document with your name on it.
It turns out that American Express has the ability online to generate an insurance certificate.
How do you get an American Express travel insurance certificate?
The first step is to visit the dedicated American Express travel insurance portal which is here.
Once logged in, you will see this screen:
Click on ‘Get an insurance certificate’.
This takes you an AXA website where you need to fill in details about yourself, your card and your trip. Once you have submitted those, you are emailed the certificate immediately.
If you want to generate a second certificate in the name of your partner or anyone else covered by your policy, there is a link you can click to be taken back to the form.
The certificate comes as a PDF. You should assume that you will need to present a paper copy at the airport and immigration, not a screenshot. Make sure that you leave enough time in your planning to get it printed.
And that’s it. Once you know about the link above, it is a very fast and efficient process for American Express Platinum cardholders.