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American Express Preferred Rewards Gold announces big changes – here is what to expect

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American Express Preferred Rewards Gold (or Amex Gold, as we call it, to save our typing fingers from strain) is arguably the most mainstream Amex product in the UK. It’s the one that gets the ‘mainstream media’ TV and poster commercials, and is seen as an entry point into the Amex world.

Amex has, however, never quite settled on a benefits package that works. It is incredibly easy to sell Amex Gold to new customers – the card is free for the first year and you get a huge sign-up bonus of 20,000 American Express Membership Rewards points, worth 20,000 Avios, plus two airport lounge passes and £120 of Deliveroo credit.

(Apply here by 19th July and the sign up bonus is increased to a huge 30,000 points, worth 30,000 Avios or lots of other travel rewards stuff!)

American Express Preferred Rewards Gold announces big changes

After that, however, an annual fee kicks in and customers start to look for the long term value. I would love to know what percentage of cardholders pay for Year 2 and Year 3.

The representative APR is 88.8% variable, including the annual fee.  The representative APR on purchases, and in the first year which has no fee, is 31.0% variable.

Amex Gold is changing from 12th October

American Express has just announced a card refresh from 12th October.

The net result is hugely positive for those in their first free year. It is positive for most people who pay the fee for Year 2 onwards too, although it depends on what you spend and how you use the benefits.

Let’s look at what is changing.

The annual fee from Year 2 goes up from £140 to £160

I wanted to mention this first so you can judge the other changes in context.

You will receive FOUR free airport lounge visits per year, up from two

All Amex Gold customers currently receive two free visits per year to any airport lounge in the Priority Pass network.

This will increase to four from 12th October. Existing cardholders who have already used their two existing passes for their current year will receive another two.

This covers 1,300 lounges globally, including the Club Aspire lounge in Heathrow Terminal 5. Most UK airports which have a lounge will have at least one which is in Priority Pass.

The problem, of course, is access. Getting access to Priority Pass lounges was tricky before covid and – with many lounges closing for good during the pandemic – it has got worse since. If you are travelling at a peak time your chance of getting into a Priority Pass lounge at a major UK airport is low.

(No1 Lounges gets around this problem by letting you pay £6 to guarantee a slot in advance via this page of their website. This only helps if you are travelling from Gatwick, Heathrow Terminal 3 or Birmingham.)

If you can use the passes, and it is usually far easier to get into lounges outside the UK, then the extra two passes easily justify the £20 increase in annual fee.

The annual bonus is changing

At present, you receive a bonus of 10,000 Membership Rewards points – worth 10,000 Avios for example – when you spend £15,000 in your card year.

Irrespective of how quickly you spend £15,000, you don’t receive the 10,000 bonus points until 30 days after your renewal date.

This is changing from 12th October. Instead of a flat bonus, it will be tiered:

  • 2,500 points when you hit £5,000 of annual spend
  • 2,500 points when you hit £10,000 of annual spend (5,000 points cumulative)
  • 2,500 points when you hit £15,000 of annual spend (7,500 points cumulative)
  • 2,500 points when you hit £20,000 of annual spend (10,000 points cumulative)
  • 2,500 points when you hit £25,000 of annual spend (12,500 points cumulative)

Importantly, the bonus will be paid as soon as you hit each tier threshold. You do not have to wait until the end of your card year.

What happens during this transitional year?

On or around 12th October, all existing Amex Gold cardmembers will receive a bonus based on their spend to date in their current membership year.

It is important to note that, for a transition year, no-one will be worse off. Amex has committed that anyone who spends £15,000 in their current membership year will be guaranteed 10,000 bonus points, with an additional 2,500 if they hit £25,000 of spend.

Who wins and who loses here?

Do you spend under £15,000 per year on your Amex Gold? You’re a winner, because you previously received no annual bonus. You will now receive something, as long as you spend at least £5,000.

Do you spend exactly £15,000 per year on your Amex Gold at present, and then swap to other cards once you’ve guaranteed your 10,000 points? You will be worse off, because £15,000 of spend will now only get you 7,500 points.

Do you spend £25,000 or more per year on your Amex Gold? You’re a winner, because your annual bonus will now be 12,500 points instead of the current 10,000 points.

The only people who are worse off are those who currently spend between £15,001 and £19,999 per year. Your annual bonus drops from 10,000 points to 7,500 points, although once you hit £20,000 you are back up at 10,000 points.

You will receive Avis Preferred Plus status

I don’t put much value on car rental status, if only because it is offered via many different routes and few people rent enough to find it worthwhile.

Avis Preferred Plus offers a complimentary upgrade when available, as well as a dedicated phone number for reservations and customer support.

All other Amex Gold benefits remain

Nothing is being taken away from the Gold package. Your £120 of Deliveroo credit and hotel benefits via The Hotel Collection will continue. I’ve updated our article on key American Express Gold credit card benefits here.

Conclusion

Everyone wins from this new Amex Gold benefits package, I think.

  • New cardholders win – they get four airport lounge passes during their free first year and will hit annual spend bonuses more quickly
  • Existing cardholders who use the lounge passes will win – they get two more passes for an extra £20 fee
  • Existing cardholders who spend under £15,000 or over £20,000 win – they will get a higher annual bonus than they do now

Virtually no-one loses out, except those who spend between £15,001 and £19,999 and who don’t use the lounge passes. Those people can adapt, however, by either pushing more spend onto Amex Gold or moving some away.

Remember that these changes kick in from 12th October so there is nothing to do yet.

You can apply for American Express Preferred Rewards Gold here. Remember that, at present, the sign-up bonus is increased to 30,000 points – worth 30,000 Avios – and the card is free for the first year.


Want to earn more points from credit cards? – April 2024 update

If you are looking to apply for a new credit card, here are our top recommendations based on the current sign-up bonuses.

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

Get 25,000 Avios for signing up and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

5,000 Avios for signing up and an upgrade voucher at £20,000 Read our full review

You can see our full directory of all UK cards which earn airline or hotel points here. Here are the best of the other deals currently available.

British Airways American Express Premium Plus

25,000 Avios and the famous annual 2-4-1 voucher Read our full review

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express

40,000 bonus points and a huge range of valuable benefits – for a fee Read our full review

Virgin Atlantic Reward+ Mastercard

18,000 bonus points and 1.5 points for every £1 you spend Read our full review

Earning miles and points from small business cards

If you are a sole trader or run a small company, you may also want to check out these offers:

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

American Express Business Platinum

40,000 points sign-up bonus and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Capital on Tap Business Rewards Visa

Huge 30,000 points bonus until 12th May 2024 Read our full review

For a non-American Express option, we also recommend the Barclaycard Select Cashback card for sole traders and small businesses. It is FREE and you receive 1% cashback on your spending.

Barclaycard Select Cashback Business Credit Card

1% cashback uncapped* on all your business spending (T&C apply) Read our full review

Comments (156)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Simon D says:

    As someone who typically spends about £18k a year and doesn’t really make use of the passes this is immensely frustrating. Might finally jack Amex in and get a cash back card or something (not living in London avois cards are useless)

  • Geoggy says:

    Don’t rely on PP if you are flying from MAN at the minute. I stupidly did yesterday but both lounges were at capacity in T1 with pre bookings.

    • Mick S says:

      cant even get in a lounge at Manchester when flying Club World, or First. It’s full of RyanAir or Easyjet passengers 🙂

      • NorthernLass says:

        Are you saying you’ve been turned away from the Escape lounge with a J boarding pass?

        @Geoggy – long term issue at MAN!

      • Lady London says:

        Noooooo see my later post this article. Lounge can bounce the PP but not ticketed J or C class passrngers if they are the airline’s designated lounge. Them doing that highly likely puts them in breach of their contract with BA and BA is not delivering the loungw benefit they advertise for your class of seat.

        Don’t put up with it claim on BA.

        Just when you thought Manchester Airport couldn’t get any worse…!!!

  • Freddy says:

    Why do they keep on flogging this lounge access. No-one can get into the lounges, it’s pointless. Put the money saved into some good incentives Joe public can use easily

    • Rui N. says:

      I have had no trouble whatsoever in entering in multiples lounges across Europe this year. The world is a bit larger than the UK and its Aspire lounges.

      • dougzz99 says:

        Yes but it’s a UK issued Amex, so at least half your lounge visits are likely to be UK ones, more if you do domestics.

        • Rui N. says:

          Just used it on the way back?! For most people, the passes are used at once for the cardholder and a guest (the PP card doesn’t exactly give unlimited entries). And most UK air passengers travel internationally, not domestically.

    • Peter K says:

      Maybe I’ve been fortunate but I’ve never been turned away by a UK lounge.

      I agree with Rui N. about non -UK lounges. Having a lounge to stay in while in the airport on the way home has been great on many occasions (e.g. where BA won’t pay for access when flying CE).

  • AFKAE says:

    Also, paying £6 to guarantee entry to a No 1 lounge guarantees nothing other than your right to join the queue to bet in the overbooked lounge.

  • Alex B says:

    This is the push I need to cancel. Don’t use the lounge passes and clock in at just over £15k spend a year.

  • Harrier25 says:

    Amex PR Gold will just become a churning card from the 12th October with no need to pay any part of the annual fee at the start of year 2…madness!

    • Jonathan says:

      You’re not eligible for bonuses on the card like you are with Platinum (or BAPP…

      • Harrier25 says:

        Wasn’t what I was getting at, Jonathan. If you get £2,500 MR bonus points instantly for every £5,000 spend, notbmany people will not be hanging around until after the anniversary like they have to at the moment.

    • qrfan says:

      I don’t think it’s that attractive for churners. Your bonus is 0.5 avios per £ spent. There are lots of more attractive bonuses around that compete for spend. Amex personal, Barclaycard, Virgin, ICC Amex, Small business amex. Each of those for 2 players and that’s a lot of spend that is better put elsewhere? I just cancelled my gold amex after my 10k came through, and i won’t be getting another one unless i cancel my BA premium again (which i don’t plan to now my spending is back to normal levels).

  • Dave says:

    Anyone else having issues with the Deliveroo credit posting? Have got two transactions from the 7th and 11th June with no credit so far. Amex CS says it’ll take up to 90 days but as my card year is up in a month I’d really like the credit and to cancel before then..

    • Nick says:

      It takes ages but does eventually arrive with no prompting. Two weeks is pushing your luck if the T&C say 90 days. I think they process them in batches (monthly cycle?)

      • RussellH says:

        Must have changed recently.

        Canx my card in April, but up to then the Deliveroo credit was usually overnight, always less than 2 days. Significantly quicker than any other credits.

    • Travel Strong says:

      It’s so quickly forgotten that all offers used to post from promptly – until a very deliberate change around a year ago.

      It is of course true that these credits take forever to show up now … but still wholly unacceptable for me and I no longer value the offers in the same way.

      • Dave says:

        Ah that explains it. Yeah I’ve had to chase so many offers it’s starting to get quite annoying. Oh well, i’ll just keep waiting!

        • John says:

          Well you could just get a refund on chat or leave it

          • Rob says:

            The first is a waste of my time and the 2nd doesn’t sit well with my Yorkshire upbringing 🙂

  • Dan says:

    I’m still on the PR Gold Charge Card – any idea whether these changes apply there too?

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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