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Review: Canopy by Hilton Austin Downtown hotel – a great base for exploring Austin

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This is our review of the Canopy by Hilton Austin Downtown hotel.

After a couple of nights at the Fairmont Austin (review here) I needed somewhere to stay over the weekend, which proved far more challenging than I expected.

As a growing city, it seems that Austin doesn’t have the hotel inventory you find in places such as Boston, San Francisco, Miami etc. It turns out that an (admittedly large) crypto conference wiped the city clean of virtually all hotel rooms whilst I was there. I imagine it must be similar when the F1 or South by Southwest festival is on too.

Canopy by HIlton Austin Downtown

After a fraught few days I did manage to get a last minute booking at the Canopy Austin in what I believe was the very last room available – and got charged through the nose for it. C’est la vie!

The Canopy wasn’t on my radar initially but having stayed and reviewed the new Canopy London City hotel I knew that I wouldn’t be disappointed. It is almost new, having opened in 2020.

The hotel website is here.

Where is the Canopy by Hilton Austin Downtown?

The Canopy Austin is located in a very lively neighbourhood: West 6th Market District. Apart from the Canopy this is mostly low-rise one or two storey bars and restaurants and one of the bigger streets for nightlife in Austin:

Canopy Austin location

It is an excellent location that comes to life in the evenings – you can literally walk out of the hotel and choose from any number of places to drink and eat.

Austin Bergstrom International Airport is only 20 minutes or so away by car.

The Canopy offers free bike rental to guests but Austin is so small that you can also walk quite easily. We ended up walking to Barton Springs, a lovely walk which culminates in a long stretch along the shaded banks of Barton Creek.

Inside the Canopy Austin hotel

The Canopy Austin is a new build but they’ve gone for an industrial chic aesthetic which fits in with the neighbourhood.

The entrance is fairly low key, with valet parking. The main lobby is behind a lovely courtyard:

Canopy Austin courtyard (2)

Check in was quick and easy.

Rooms at the Canopy Austin

I booked a Premium Room with Urban View, but a lot of the rooms also seem to have balconies and terraces. I was on the top floor, which isn’t high – the hotel is only 6 storeys.

The Texas sunshine flooded the room with natural light, which I loved. Canopy is more of a boutique lifestyle brand targetting the design-conscious mid-market demographic. With that in mind you get spacious corridor/open wardrobe:

Canopy Austin hallway

There’s plenty of luggage rack space:

Canopy Austin open wardrobe

On the right are your tea and coffee facilities (Nespresso in this case), plus the safe and a drawer-fridge which was empty:

Canopy Austin nespresso

One of Canopy’s trademarks is providing a refillable glass bottle instead of plastic bottles. The tap water in Austin is perfectly safe to drink.

There’s no ironing board but you do get one of those steamer things.

Opposite the open wardrobe is the bathroom with open plan sink:

Canopy Austin bathroom

The toilet and shower are separate:

Canopy Austin toilet

Again, the shower only features a normal shower head and the typical American shower controls. In my review of the Fairmont someone commented that this may be down to water regulations in the state.

Canopy Austin shower

Toiletries are are very lemony ‘thankyou’ branded:

Canopy Austin toiletries

Beyond the bathroom is the bedroom, which also features another sliding door so you can separate it from the entry hall/bathroom:

Canopy Austin room

The room was spacious, although not quite as big as at the Fairmont. I wasn’t complaining, though. You have the large king bed to the right:

Canopy Austin bed

Connectivity is fab with mains and USB sockets on both sides, as well as master light switches. You also get a white noise machine (the little puck to the left of the phone!)

Canopy Austin bedside

Opposite the bed is a large desk and wall mounted TV:

Canopy Austin desk

Whilst, along the window, is a large chaise longue:

Canopy Austin chaise longue

The windows are actually full width, although the curtain was pulled halfway. The view isn’t spectacular – just over 6th Street for me and overlooking an outdoor club:

Canopy Austin view

I didn’t find the club an issue despite there being a party on during my stay. You could hear the thump-thump of the bass in the room but I didn’t find this particularly disturbing, and on a Saturday the music stops at 2am. This could obviously be a deal breaker for someone else.

I have to say I really liked the room, although I didn’t spend much time in it! It was nice and light, spacious, well designed with an industrial aesthetic and an excellent location for exploring the city.

Pool and gym

The Canopy by Hilton Austin also features a small rooftop pool and gym. The pool is on the second floor, overlooking 6th Street:

Canopy Austin pool

It is more of a plunge pool to be honest, and certainly not as big as the pool at the Fairmont, but I can imagine it being a good spot to cool off and relax.

There is also a gym on the ground floor by reception, again on the smaller side.

Breakfast and restaurant

There are plenty of places to eat around on 6th Street but the Canopy also features its own restaurant called Verbena. This is also where breakfast is served – you get a $15 breakfast credit per person if you are Hilton Honors Gold or above, which just about gets you something from the a la carte menu.

Whilst Verbena features a nice indoor space you can also dine alfresco in the beautiful courtyard:

Canopy Austin courtyard

I went for the breakfast hash, which was fantastic:

Canopy Hotel Austin breakfast

Conclusion

The Canopy Austin offers a very different atmosphere to the Fairmont, but it’s one I really enjoyed. It’s less traditional luxury and more modern industrial, and I thought the rooms were great, with a simple but warm design and good size.

The location is great too and we ended up walking almost anywhere, despite Austin experiencing a heat wave. The only drawback is the comparatively small pool.

If you’re heading to Austin I can definitely recommend the Canopy.

You can find out more, and book, on the Hilton website here.


How to earn Hilton Honors points and status from UK credit cards

How to earn Hilton Honors points and status from UK credit cards (August 2022)

There are various ways of earning Hilton Honors points from UK credit cards.  Many cards also have generous sign-up bonuses.

Do you know that holders of The Platinum Card from American Express receive FREE Hilton Honors Gold status for as long as they hold the card?  It also comes with Marriott Bonvoy Gold, Radisson Rewards Gold and MeliaRewards Gold status.  We reviewed American Express Platinum in detail here and you can apply here.

EDIT: Until 25th October 2022, there is an exceptionally generous sign-up bonus on The Platinum Card. You will receive 60,000 Membership Rewards points – double the usual amount – and £200 to spend at Amex Travel. You need to spend £6,000 within six months to earn the bonus.

American Express Platinum card Amex

The Platinum Card from American Express

60,000 points, £200 travel credit and an unbeatable set of travel benefits – for a fee Read our full review

Did you know that the Virgin Atlantic credit cards are a great way of earning Hilton Honors points? Two Virgin Points can be converted into three Hilton Honors points. The Virgin Atlantic cards are the only Visa or Mastercard products in the UK which can indirectly earn Hilton Honors points. You can apply here.

You can also earn Hilton Honors points indirectly with:

and for small business owners:

The conversion rate from American Express to Hilton points is 1:2.

Click here to read our detailed summary of all UK credit cards which can be used to earn Hilton Honors points

(Want to earn more hotel points?  Click here to see our complete list of promotions from the major hotel chains or use the ‘Hotel Offers’ link in the menu bar at the top of the page.)

Comments (24)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • PAL says:

    Hotel looks good. What was the price? would be handy to know. There used to be a bit at the end which roughly guided points and price.

    • Rob says:

      It was $500+ but this was hugely inflated by the crypto conference.

  • Freddy says:

    What are the attractions in Austin for tourists. Can’t say it’s on my wish list but maybe I’m missing out!

    • CC says:

      I was considering it in the future as mate of mine mentioned that a colleague from work went there purely for the smoke houses. It is also a new BA Club World route.

      When I looked into it I thought it would be somewhere to go for a few days for the food and then a 90 min flight (American miles) to New Orleans, then whatever time you want to spend there, and fly home.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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