Maximise your Avios, air miles and hotel points

When do your Accor Live Limitless points expire? How can you stop it?

Links on Head for Points may pay us an affiliate commission. A list of partners is here.

I receive occasional emails from readers asking ‘How can I stop my Accor Live Limitless points from expiring?’ or ‘When do my Accor Live Limitless points expire?’.

This series, which we haven’t updated for over three years, looks at the major hotel loyalty programmes and shows you how to keep valuable points intact.

If you need to refer to this article in the future, there is a link to it on our ‘Top Hotel Offers’ page in the Accor Live Limitless section. This also includes details of current Accor promotions.

When do your Accor Live Limitless points expire?

Here is the full list of articles in this series:

About Accor Live Limitless

Accor Live Limitless is the hotel loyalty scheme for the Adagio, Fairmont, Ibis, M Gallery, Mercure, Novotel, Raffles, Sofitel, Swissotel and Pullman brands, amongst others.

When do Accor Live Limitless points expire?

According to the Accor Live Limitless T&C here, your points will expire if you do not have any earning ‘activity’ on your account within a 365 day period.

We will look at the definition of ‘activity’ below. What is important to know is that – following a rule change in January 2022 – you do not necessarily need a hotel stay.

Accor came under a lot of criticism during the pandemic for its refusal to fully extend points expiry, even when members could not physically make a hotel stay because all hotels were closed. Better late than never (and it was too late for many members) the rules have now been changed.

Any earning ‘activity’ extends the life of your points for an additional 365 days, based on the day that the activity is credited to your Accor Live Limitless account.

For clarity, redeeming points does not count as ‘activity’. This is different to the policy of many other hotel programmes.

How do you check your last Accor Live Limitless transaction date?

Visit the Accor website here and log in.

Go to ‘My account” under the ‘My account & Rewards’ section and click ‘Learn more about my Reward points’ to see their expiry date.

Toggle to the earned tab. In my case, I see this:

…. which makes it clear that my balance will expire one year after the last incoming transaction on 31st March 2023.

What counts as earning ‘activity’?

The obvious one, of course, is booking a hotel stay for cash and having it credit to your Accor Live Limitless account.

You can also book a meeting or event via the ALL Meeting Planner scheme – see here. You would one point for every €2 spent.

It is actually more flexible than that.

Accor lets you earn points when you eat or drink in a participating hotel even if you are not a guest.

Full details are on the Accor website here. Popping into your nearest participating property for a drink, snack or meal is all you need to do to keep your points active for another year.

When do your Accor Live Limitless points expire?

There are also ways to earn points without going near a hotel:

  • earn points via an Accor Live Limitless partner (see below)

Who are Accor Live Limitless partners?

Here are some of the options for earning Accor points via a partner:

  • transferring points from the eRewards market research scheme (but this is ‘invite only’ membership)

Accor also has ‘double dip’ arrangements with, in Europe and the Middle East, Flying Blue (Air France / KLM) and Qatar Airways.

If you link one of these airlines (you can’t link both) to your Accor Live Limitless account, you will earn Accor points whenever you take a cash flight with Air France / KLM or Qatar Airways. This is how I earned the 18 points shown in the screenshot above.

I won’t be doing a stay or any of the things above.  What I can do with the points I have before they expire?

Given that you can earn some points, quickly and for free, by joining Club Opinions and completing one market research survey, I’m sure you can keep your points alive without going near an Accor hotel. However ….

In general, you need to earn 2,000 Accor Live Limitless points to get any value from them. This will allow you to redeem for a €40 Accor hotel discount voucher.

Transfers to airline partners or Club Eurostar generally require a minimum of 4,000 points. If you want to transfer to Avios, convert to Iberia Plus (where the rate is 1:1) rather than British Airways Executive Club (where the rate is 2:1). Iberia also has a lower minimum transfer level of 3,000 points.

There are two options to convert points to charity but, again, a minimum of 2,000 points is required.

There are some car, leisure and rail redemption options but nothing suitable for a UK resident.

You could get a discount on an item at the Limitless Experiences e-store but it isn’t exactly a huge selection.

The bottom line is that, if you have more than 2,000 points, you should convert them into Accor Live Limitless hotel vouchers or airline miles before they expire if you don’t have time to do some qualifying activity and have it credit in time. For everyone else, you need to grab a coffee or a beer in the bar of your nearest Accor hotel and hope the points credit.

How to be notified of upcoming miles and points expiry dates

If you want to track the expiry dates of all of your miles and points, I recommend signing up to AwardWallet for free. It keeps all of your points balances, including non-travel loyalty schemes, in one place and updates them automatically.

If you pay for the premium version ($30 per year) it also tracks your all expiry dates and emails you when points are about to expire.  On the free plan, you can track the expiry date for three loyalty schemes of your choice.


Accor Live Limitless update – December 2022:

Earn bonus Accor points: Accor is not currently running a global promotion

New to Accor Live Limitless?  Read our overview of Accor Live Limitless here and our article on points expiry rules here. Our analysis of what Accor Live Limitless points are worth is here.

Want to earn more hotel points?  Click here to see our complete list of promotions from Accor and the other major hotel chains or use the ‘Hotel Offers’ link in the menu bar at the top of the page.

Comments (4)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Marcw says:

    Bicester Shopping Collection. Quite lucrative, TBH

    • Rob says:

      True. But you’d pass a lot of Accor hotels where you could buy a coffee on your way to Bicester ….

  • Maria Lucia says:

    I have accounts at IB and Accor (they are not linked) – both based in Brazil. What I would like to know is: can you people transfer Avios to Accor? I went to the link you mentioned (IB site in UK), Iberia Plus Partners, Hotels, Accor and read the Terms and Conditions. They mention that it’s possible to transfer on site (not by phone) for Brazil BUT in our brazilian site this possibility does not appear – not this possibility, nor IHG, Marriot or BW. I called Iberia in São Paulo and they simply do not have a clue nor know where to search the info. Could someone from UK help clarify another brazilian mystery? Tks you all.

  • Phil says:

    Does “Club Opinions” count as activity?
    I seem to remember getting 25 points for completing one.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

The UK's biggest frequent flyer website uses cookies, which you can block via your browser settings. Continuing implies your consent to this policy. Our privacy policy is here.