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Heathrow lifts the daily passenger cap – for now

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Heathrow has announced that it will be lifting its passenger cap as planned from 30th October. This isn’t the end of it, however, as the airport has not ruled out implementing a ‘highly targeted mechanism’ that would ‘align supply and demand’ during key peak days in the run up to Christmas.

It is good news for airlines, which have been highly critical of Heathrow’s inability to ramp up operations this Summer and resulting in the airport limiting departing passengers to 100,000 per day.

Whilst this was better than Schiphol’s performance in Amsterdam, which cut departures to as low as 54,000 per day, it was less than half of Heathrow’s 2019 passenger numbers.

Heathrow wasn’t the only UK airport to face difficulties over the Summer. Manchester and Gatwick also received widespread coverage for failing to accommodate rebounding passenger demand, although both airports appeared to get a grip on the situation as the Summer progressed. This didn’t stop Manchester being voted ‘Worst UK Airport’ by readers of Which? magazine this week ….

Heathrow says its priority is to “build back the airport eco-system to meet demand at peak times”. Businesses across the airport need to recruit an additional 25,000 people with security clearance, it claims.

More than 76,000 people worked at Heathrow in 2013. Accounting for passenger growth in the past decade that would mean increasing Heathrow’s headcount by about 25%-30% from where it is today. This is unlikely to end well given the low pay and unsocial hours of many airport jobs, at a time of low unemployment elsewhere.

Comments (37)

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  • Ian says:

    It might be helpful to tell us which two days of the week the new service operates!

  • The real Swiss Tony says:

    Tuesday & Friday. Also it’s showing as having business class, which when I used them a few years back thought was very good. If I recall correctly, the 2020 flights were Y only.

    • James Harper says:

      I agree – Aegean business class is definitely much better than that of an airline closer to home!

  • Colin MacKinnon says:

    Had a basic Aegean ticket from Athens to Tirana the other week.

    Priority Pass lounge was “full”, and I raised my eyebrows a little.

    Here, saud the reception, is a pass for the new Aegean lounge just down the corridor.

    Well, it’s one of the best lounges I’ve every been in. Great food, drinks and runway views!

  • Richie says:

    A big IAG order for A220s would be great.

    • Rhys says:

      Yes, I would love to see some at CityFlyer.

      • Nick says:

        We all would love to see them at BACF, but LCY won’t allow it as they don’t have room to handle them other than at a couple of gates. And if shiny new aircraft can’t operate to LCY, what’s the point?

    • TimM says:

      I wonder if I wanted to buy an A220 to operate out of Manchester whether I could get finance? I would configure it with a little extra legroom and serve champagne, Concord-style.

  • Nick Burch says:

    BA customer services told me yesterday that they’re still waiting 4 months for Heathrow to issues airside passes to new hires, across both cabin crew and ramp staff.

    Maybe Heathrow need to stop blaming everyone else, and sort out their inability to issues passes in a timely manner? No good telling the airlines to hire more people, if when the airlines (or their outsourcers) finally find someone they can’t start for nearly half a year…

    • Rob says:

      All Heathrow does is send the papers to the Government … I doubt their intervention in the middle adds more than a day or two.

      My understanding is that you need a FULL work history (covering literally every single day) for the last 5 (?) years. Every employer must be contacted and must verify what you wrote. Done a lot of gig economy work? Good luck with that. Employer went bust in the pandemic? Good luck with that. I think anyone who has worked for the same company for the last 5 years can be done quickly.

      • Nick Burch says:

        5 years history, maximum gap 28 days. Can be an employment reference, education reference, or a “gap reference” where someone confirms what you were up to when you weren’t working. If your employer has gone bust or lost all the records, I’m told that HMRC records are accepted as proof you were working.

        • Nick says:

          There are three parties involved in issuing heathrow airside passes – the company you’re working for, HAL, and the government. BA and the government are taking about 3-4 weeks between them… the other 3 months are HAL. They handle passes in Glasgow and dismissed half the (already tiny) team that does it during covid. The training for this team is over a year, so they can’t replace them easily. The delays are now entirely down to Heathrow.

      • kevind says:

        What if someone is intermittently unemployed for greater than 28 days but didn’t sign on to receive unemployment benefit? Who can verify that? Previous employer and new employer can verify end and start dates respectively but any gaps where you sat in the house for a few months or did some casual cash in hand work I imagine is causing problems. Perhaps it’s not all Heathrow’s fault. The majority of people applying are probably younger folk, who would perhaps “explore themselves” in Asia, inter-rail, do casual bar work etc. This must be a nightmare trying to verify all of that!

  • Chad McChadface says:

    Aegean are also launching Bristol.

    • Matty says:

      I wish they’d launch Thessaloniki to the UK. It’a pain connecting to and from their second city via Athens all the time.

  • ChrisBCN says:

    “Whilst it’s still not clear where the 737MAX planes will end up – although Vueling is the logical choice”

    Why do you say Vueling is the logical choice? They are currently all Airbus (as are Iberia) so why would they diversify to Boeing, meaning a mixed fleet and training of engineers? BA already have Boeing in the fleet and could put these at Gatwick…

    • Rhys says:

      A Boeing 787/777 is not the same as a 737!

      • ChrisBCN says:

        Agreed, but you still haven’t said why it is the logical choice

        • ChrisBCN says:

          (and also you missed that a 737 has more in common with 777/787 than any Airbus…)

        • Rhys says:

          There’s a reason Ryanair operates the 737 over the A320 – it’s smaller and therefore marginally more fuel efficient. It’s why I try and avoid the 737 at all costs, because those few cm make a big difference to seat and aisle width in my experience.

          The other reason is that wherever the 737s go, IAG will need to retrain crew and pilots for operations. It makes more sense to do that at Vueling, in my opinion, than at Gatwick, because if Gatwick or Heathrow goes tits up then they can re-allocate crew. That wouldn’t be possible if BA Gatwick goes Boeing.

          • ChrisBCN says:

            The point around reallocating crew is a good one; are they still able to do that under the new contracts? (Or maybe that doesn’t affect pilots)

          • Rui N. says:

            That’s not the reason FR operates the 737 at all.

          • His Holyness says:

            Blehhh, Ryanair flies the 737 cos it smaller? Oh come on… some of your posts are quite funny.

          • patrick C says:

            Sorry that’s rubbish.
            Ryanair operates the 737 because of inheritance coupled with an incredibly cheap purchase price during the crisis. Both 2009 and covid btw.
            As for fuel efficiency per seat, boeing claims to come out ahead but the true numbers don’t show this. The US published figures show a very similar outcome and actually an outperformance of the a320 compared to spec. No airline will use so small theoretical differences in fleet planning as your end results really depend on route plans. Also airbus’ more extended customisation 319/320/321 allow more actual route optimisation.

  • Chrisdf says:

    Off topic: will there be another buy Marriott points promo in November like last year?

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