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Did you know there are baths in the British Airways Heathrow Terminal 5 Arrivals lounge?!

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Last Thursday I got back from a two day trip to New York with British Airways and American Airlines to see the brand new premium lounges they have opened at JFK Terminal 8.

Somehow, the group of journalists got talking about the British Airways Arrivals lounge at Heathrow (review here), at which point one of the BA PR team informed us they had four bath tubs available, in addition the 94 (!) shower suites.

This was a thrilling revelation. Calum Laming, Chief Customer Officer at British Airways, further hyped them up by describing them as ‘infinity edge’ baths, designed to overflow over the rim.

BA arrivals lounge T5 entrance

As I’m sure you know, I am a sucker for a novelty airport facility. In the last six weeks alone I have tried the sauna inside Finnair’s Platinum Wing lounge in Helsinki and enjoyed the only outdoor airside pool in Singapore.

With an eye to producing yet another award-winning piece of business travel journalism, I just had to try one for myself.

Trying the British Airways Arrivals lounge bath tubs

Whilst there are four baths, I don’t think many people know about them. Our intrepid group of writers took out three in one go, which I imagine is more use than they’ve had in months!

The baths are meant to be reserved for those arriving on First Class flights although it is worth asking irrespective to see if they are quiet. Gold Guest List cardholders are also guaranteed access.

Instead of turning right at the shower desk, you turn left. There are four large rooms, which British Airways has called ‘Cabanas’.

Having a bath in British Airways Terminal 5 Heathrow Arrivals lounge

Each cabana is substantially larger than one of the shower suites – probably twice as large. That’s obviously a necessity given they need to be big enough for a bath.

Having a bath in British Airways Terminal 5 Heathrow Arrivals lounge

They’re not the most stylish – they still feature that blue NHS lino flooring – but they are in much better condition than the showers, which are showing signs of wear and tear.

There were some potted orchids and a nice big round basin:

Having a bath in British Airways Terminal 5 Heathrow Arrivals lounge

The retro hairdryer and stainless steel sharps container spoil the effect slightly ….

A range of amenities had been laid out, including a comb, dental kit, shower cap, shaving kit and Elemis hair conditioner.

Having a bath in British Airways Terminal 5 Heathrow Arrivals lounge

Round the corner is the bath:

Having a bath in British Airways Terminal 5 Heathrow Arrivals lounge

It is, frankly, massive. If it were any bigger I think Sea World would co-opt it as an orca pool.

The bath is filled via a waterfall from the metal fitting above:

Having a bath in British Airways Terminal 5 Heathrow Arrivals lounge

There is also a handheld shower head if you want to wash your hair.

Elemis shower gel and shampoo are provided. For a laugh, the BA PR team bought some bath bombs in New York for us to use. Frankly, I think they should offer a bath bomb menu as standard!

I enjoyed a 30 minute soak after my flight before heading back into the lounge for a bite to eat.

Conclusion

If you have the time, it is worth trying the baths at the British Airways Arrivals lounge at Heathrow, purely for the novelty factor.

Granted, business travellers and anyone in a rush will be keen to get on, but I can see myself enjoying the facilities at a weekend. Throw in a ‘BYO’ bath bomb or two and it’s even more fun!

The cabanas are reserved for people travelling in First or those who are Gold Guest List holders.

As reminder, the general access policy for the British Airways Arrivals lounge at Terminal 5 is:

  • British Airways customers arriving in First
  • British Airways customers arriving in Club World
  • American Airlines customers arriving in First
  • American Airlines customers arriving in business class
  • British Airways Gold cardholders arriving on any long haul BA flight
  • American Airlines Concierge Key cardholders arriving on a long haul AA flight

If you fall outside of these categories, you’re out of luck. Neither British Airways Silver members nor other oneworld flyers get access, and you won’t get access if you aren’t on a BA or AA flight, either. You can’t use the lounge if you’re on a short haul flight. You also need to arrive well before 2pm, when the lounge closes.

Guests are not permitted (in the lounge, not sure about in your bath) unless you are BA Gold Guest List, in which case feedback is generally that you can take up to five guests, albeit as long as they travel on British Airways flights.


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Comments (70)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • JAXBA says:

    Used the Arrivals bath in 2015, very fun. Priority normally goes to F pax, so Club/Gold pax may not be able to get one sometimes.

  • Nick says:

    Love the fact your tongue is planted firmly in cheek for much of this!

    It might be useful though to edit in the lounge access policy for the cabanas?

  • Ollie says:

    You have provided the entry requirements to the arrivals lounge but not the cabanas which are different and, therefore, an important distinction.

  • Sam says:

    Why are they using the same vinyl flooring as the ones at hospitals?? Would have made a big difference if it was at least of a different colour!

  • Save East Coast Rewards says:

    I’ve known about those baths for a long time and it’s a pleasant way to relax if you have plenty of time. Both times I used them I had arrived in Club World and although they tried to put me off using them (“they take ages to fill”) they still did so when I said I had plenty of time.

    However, I remember reading in FlyerTalk that they were meant for arrivals in first class (which might explain why they called them ‘cabanas’ matching name of the different style cabanas in the Concorde Room). I imagine if they ever become popular they will enforce this

  • Rob says:

    Echo the above…usually reserved for F arrival pax. This was confirmed to me by an agent when I arrived from MIA a couple of weeks ago.

    Of course they may acquiesce when quiet.

  • Mirp says:

    Yes usually for those arriving in First but the staff once let my son take a bath when we arrived in CW. We had to wait quite awhile. He loved it.

  • Si says:

    I doubt they would have bath bombs as they are tested on animals so could end up a PR problem.

    • Rhys says:

      Lush famously do not test on animals so I imagine there are enough suppliers in the market for there not to be a problem!

      • Andrew. says:

        There hasn’t been animal testing of cosmetic products sold in the EU for at least a decade. Most of it was stopped by 2004.

        When you see the little bunny logos etc, it’s scam differentiation marketing.

        • ChrisBCN says:

          You are confusing products with ingredients.

          Example – a new product today that has not been tested on animals, but contains ingredients that were tested on animals in decades past, vs a new product today that has not been tested on animals and none of the ingredients have ever been tested on animals.

          Wether you want to buy a non animal tested product that uses ingredients that were tested on animals in the long past or not is down to you.

    • TGLoyalty says:

      Where do you buy your bath bombs?

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