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Got Marriott status? It seems you will get a soft landing for 2023

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There has been a lot of discussion about the ‘status cliff’ at the end of 2022, with literally millions of frequent travellers due to lose their airline or hotel status due to reduced 2022 travel and with all covid mitigation policies removed.

Marriott seems to have decided that downgrading millions of elite members to nothing will be bad for business.

According to a message on the Bonvoy website, you are getting a soft landing.

Marriott Bonvoy soft landing 2023

A ‘soft landing’, if you’re not familiar with the phrase, is when a loyalty programme only demotes you by one tier if you do not retain your existing status. British Airways operates soft landings – if you are a Gold member and don’t take a single flight in the following year, you will only drop to Silver, not Blue. If you don’t take a single flight in the year after that, you only drop to Bronze and not Blue.

This page of marriott.com says:

“Members who did not re-achieve their existing Elite status in 2022 will be offered one tier below their current status through February 2024. These members will see their new status starting in March 2023 and can enjoy their existing status through February 2023.”

So …. if you are currently Titanium, you will not drop further than Platinum. If you are currently Platinum, you won’t drop further than Gold. If you are Gold, you won’t drop further than Silver.

(Ambassador members had been told last year that their status would be protected and they wouldn’t drop further than Titanium.)

Marriott Bonvoy soft landing 2023

Of course, not everyone will be happy with this policy. I made a concerted effort, for example, to ensure that I hit 50 nights in 2022 so that I would only drop from Titanium to Platinum. This locks in lounge access, 4pm check-out and five Suite Night Awards and I’m happy with that. Not only have I wasted some of those nights, but I will now be fighting with more Platinum members than I expected for upgrades.

(Of course, those who are soft landed to Platinum won’t have Suite Night Awards so I am still better off than if I hadn’t hit 50 nights under my own steam.)

It is probably good business for Marriott, however. If a member had dropped from Titanium to a relatively worthless level (Silver or Gold) there would have been a risk of losing them to another brand. We could even have seen Hilton, IHG or Hyatt offering a Bonvoy status match to those who were downgraded.

The question now is what Hilton, IHG and Hyatt decide to do in return, if anything.

Remember that this is not official yet and the only evidence we have is the wording on this page of marriott.com.

Marriott.com will still show your old status regardless if you check today, because new status levels do not take effect until 1st March.

Click here for a complete guide to getting hotel elite status from UK credit cards.

PS. If you don’t have one yet, here is our full review of the Marriott Bonvoy American Express credit card


How to earn Marriott Bonvoy points and status from UK credit cards

How to earn Marriott Bonvoy points and status from UK credit cards (April 2024)

There are various ways of earning Marriott Bonvoy points from UK credit cards.  Many cards also have generous sign-up bonuses.

The official Marriott Bonvoy American Express card comes with 20,000 points for signing up, 2 points for every £1 you spend and 15 elite night credits per year.

You can apply here.

Marriott Bonvoy American Express

20,000 points sign-up bonus and 15 elite night credits each year Read our full review

You can also earn Marriott Bonvoy points by converting American Express Membership Rewards points at the rate of 2:3.

Do you know that holders of The Platinum Card from American Express receive FREE Marriott Bonvoy Gold status for as long as they hold the card?  It also comes with Hilton Honors Gold, Radisson Rewards Premium and MeliaRewards Gold status.  We reviewed American Express Platinum in detail here and you can apply here.

The Platinum Card from American Express

40,000 bonus points and a huge range of valuable benefits – for a fee Read our full review

You can also earn Marriott Bonvoy points indirectly:

and for small business owners:

The conversion rate from American Express to Marriott Bonvoy points is 2:3.

Click here to read our detailed summary of all UK credit cards which can be used to earn Marriott Bonvoy points

(Want to earn more hotel points?  Click here to see our complete list of promotions from the major hotel chains or use the ‘Hotel Offers’ link in the menu bar at the top of the page.)

Comments (40)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Michael says:

    Off topic, I am an IHG Diamond Elite. If I book a room for a family member (I won’t be travelling with them), can they also benefit from Diamond status (free breakfast, upgrade etc)?

    • Rob says:

      Not if the hotel realises they are not you, no. Only Hyatt allows sharing of elite benefits and that is only on reward nights.

    • Dominic says:

      Slightly annoying as I’ll be committing a lot of nights early this year to gain Platinum, but I guess I’ve benefited a lot over COVID (and each of these years has counted towards Lifetime status, though you still need to make up the nights for that).

      • Harry T says:

        The years requirement is very annoying for lifetime status. I have over half the nights for LTP but only three of the years.

        • Rob says:

          Because of some weird counting when SPG was merged, I have the years but not the nights. I will hit 400 nights for Lifetime Gold this year (yay). I’ll be around 60 when I hit Lifetime Plat on this basis so the value won’t be huge!

          We need a Marriott Business Amex which would allow doubling up of card free nights as they have in the US – 30 free card nights per year would mean Plat with only 20 paid nights, which is a no brainer, and would quickly get me to LT Plat too …..

          • Stu P. says:

            The last few years both of my credit cards, the Amex and the old one which I can’t even remember who it was through (MBNA?) have added on 15 and 10 nights but this year only the AMEX. I guess they have got wise to this.

          • TGLoyalty says:

            Creation. And yes you’re only meant to get one set but never know could be more to come

          • Pangolin says:

            Similar with me. Double counting of SPG/Marriott means I’ve got 9 years as Platinum but just over 300 nights, so I’m barely halfway towards the target in terms of nights.

            I also get 15 nights from the CC each year.

            Given that I’m guaranteed to be Platinum for this year I’ll make it to 10 years LTP at the start of 2024 but am unlikely to be above ~350 nights.

    • JPa says:

      No problem for me in the Kimpton in New York earlier in the year. Wife is Diamond Elite, put myself as additional guest and didn’t even question if my wife was joining us and for the free brekkie.

      At a London Hilton booked a redemption for my daughter and got gold breakfast. That one is easier with digital keys and UK hotels don’t generally check ID anyway.

  • Harry T says:

    Hopefully this is the last year where airlines and hotel companies extend status or prevent people from dropping very far, if they don’t put in the flights or the nights. Demand is very high anyway, so getting upgrades at hotels is fairly hard. I don’t think it’s fair for people who earned their status the hard way to be competing with people who barely exhibit any actual “loyalty”.

    Platinums are screwed anyway, as the Americans can get it from a credit card now.

    • Stu P. says:

      I know what you mean, however I think most, like myself, who “earned it”, would have ended up with a higher status due to the many promotions (double nights etc) and therefore still get the upgrade over someone who didn’t?

      Bit disappointing reading your second sentence though.

      • Rob says:

        To be fair, anyone who earned Plat has the Suite Night Awards which a soft lander will not.

  • Norsksaint says:

    “Ambassador members had been told last year that their status would be protected and they wouldn’t drop further than Titanium.”

    We were?
    I must have missed that announcement. I know they have increased the thresholds this year to requalify as ambassador; didn’t realise I was protected – that’s why I love this site!

    • Harry T says:

      I wasn’t informed at all about the soft drop to Titanium. Luckily I got the required nights for Titanium in stays I actually wanted to do. I had no interest in requalifying for Amb.

      • Thegasman says:

        60 nights is a solid effort for a leisure traveler! I do think hotel programs have very heavy qualification stay criteria for status levels they give away with certain credit cards.

        35 nights for Platinum (assuming have Bonvoy Amex) is most peoples entire annual leave allowance vs an equivalent in airline terms of BAEC silver which is ~ 2 long haul business returns/year. If you can’t realistically achieve something then it’s not worth striving for.

        I actively choose BA to maintain BAEC Gold whereas I have no loyalty to Bonvoy as I get Gold through Amex Platinum (which gives no meaningful benefits to secure my booking) & Platinum is out of reach.

        • Pangolin says:

          Platinum is within reach for me each time but only if there is at least one 2x nights promotion.

          Last year I got to 58 nights by May, thanks to the 15 CC nights and the 2x promo. After that I didn’t have a single stay with Marriott because there was no worthwhile promo.

  • Ben says:

    Off topic – I received IHG Diamond Elite thanks to the offer a few months ago, but was due to lose my status 31/12/22. How long will it take them to upgrade the status in their system? – per the website I’m still Diamond Elite

    • Rob says:

      With the exception of Accor, which is instant, I think all other major schemes reset on 1 March.

      • lumma says:

        I’m interested to see what happens in March. I also had the free upgrade to diamond elite but my account on their app still says “IHG Rewards credit card holder” despite it being closed by Creation ages ago. Hopefully will still keep Platinum

      • LittleNick says:

        So what happens on stays between now and March, will the IHG hotel recognise us as Diamond or not?

      • Pangolin says:

        Doesn’t Hilton reset at the *end* of March?

  • Taylor says:

    OT – I am trying to transfer a few thousand MR points to Bonvoy. When I go to MR page bonvoy isn’t listed as a hotel partner, I can only see Hilton and Radisson? It doesn’t appear in a search for it either?

    • Rob says:

      It has been temporarily pulled due to IT issues which are stopping transfer requests going across.

  • Blair Waldorf Salad says:

    Any hardened points and status collector would long ago have engaged in the DP method – identify willing accomplices in low cost developing countries, pay for the deed poll paperwork to change their name to match the collector’s, and then sit back while status is achieved on one’s behalf from £20pn stays abroad. Really surprised this doesn’t get talked about more on HfP. But make sure to only refer to it using the code word DP method; otherwise every average joe collector will be doing it. If in any doubt that this works, just call up Marriott and ask them what their policy is on you having 3 simultaneous stays in 3 different cities on same night.

    • Magic Mike says:

      Plenty in the 40-50 quid a night bracket, pre covid that was the Moxy LHR pricing. 20 is pushing it (on non corporate rates), maybe Indonesia?

      Bonus points if you have all your stooges using your Marriott Amex.

    • davedent says:

      Are you joking ! Easier just to book a few nights in the HIE Bradford.

    • TGLoyalty says:

      Marriotts policy on 3 overlapping stays is only one gets nights. Two completely different time zones might get around ie it’s not then the same night.

  • davedent says:

    Doesn’t this mean that if I’m platinum I end up as gold which I get free with my Amex – so no change for me. Marriott’s too expensive on points anyway.

  • G Flyer says:

    After 8+ years as either British Airways Gold or GGL, BA downgraded me to Silver on 1st Jan 2023.

    I think this is a really SHORT-SIGHTED move by BA with a recession looming. I know they won’t want to extend statuses for ever, but work travel only really begun starting revving up again 6-7 months ago. Not sure if this is the same for others, but I would have easily requalified for Gold had they extended status for 2023.

    Anyway, now I’m more of a free agent, I don’t think I’ll be so ruthless in selecting BA or One World for all my work flights… Granted, I will probably do the minimum to maintain Silver, but now I’m much freer to try out Virgin, Emirates, Turkish, Swiss, Delta, United, Lufthansa. Not sure the premature downgrades are the best way to drive loyalty?

    • Rob says:

      What have you lost? First Wing and Galleries F, but you’ve kept fast track security, priority boarding, free seat selection and lounge access.

      • G Flyer says:

        True, but what I think I’ll miss most is the extra redemption availability (at least for Europe/RFS). I found this very handy for booking last minute short breaks in Spain and Netherlands.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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