Win one of 10 prizes of 300,000 Avios in a ba.com prize draw

This article is closed to new comments. Feel free to ask your question in the HfP forums.

• Angie Pietersen says:

  28 Jan28 January 10:20

  I have also got “there is a problem with your request – try again later’ error a number of times. I tried signing into the link using my husbands login and it worked! Seems only one in a household can register, I set it all up so thought I was the lead but apparently only he could register for this offer. Try all the logins on your household accounts (ensuring you log out of the previous one first) to find which one allows entry.

  • David says:

    28 Jan28 January 11:39

    Plenty of people not in household accounts affected.

  • kitten says:

    29 Jan29 January 11:26

    Are they tracking Device ID then? Looks like they’ve forgotten about household accounts.

• Wayne says:

  28 Jan28 January 12:29

  Same, tried over last few days. Tried 3 different browsers on both iOS and Windows and still nothing. HFP can you not contact BA and let them know there is an issue

• Mark says:

  28 Jan28 January 15:33

  Still not working. Will have to contact the CMA and make a complaint.

• Mark says:

  28 Jan28 January 15:36

  I’ve sent an email and I’d suggest you do as well if you’re not getting any joy with BA.

  general.enquiries@cma.gov.uk

• Rob Davis says:

  28 Jan28 January 18:58

  Pretty frustrating that these special BA contests and promotions are open to UK residents only. Have they forgotten that people from all over the world (including Canada!!), fly their airline?

  • Lady London says:

    29 Jan29 January 11:27

    In this case the restriction may be due to lottery regulations I’d guess

• Dawn says:

  30 Jan30 January 08:46

  I’ve registered but can’t seem to get my husband registered.

  • Rob says:

    30 Jan30 January 08:49

    Sounds about right, given the other complaints!

• Damasa says:

  30 Jan30 January 13:06

  A small chink of light in this competition debacle, I sent BA a dm on Twitter yesterday and I have received the following reply :
  ‘We’ve found that a number of people are receiving this error but have successfully entered the competition.’
  They have asked me for my account details and will get back to me.

  • Damasa says:

    31 Jan31 January 11:16

    I’ve received a reply from BA as follows:
    “Hi Damasa. I’ve looked into your account and can confirm you’re registered for the competition as of 26/01/2023.”
    So it does appear that, despite the constant rejections on the BA website, I am registered after all. Hopefully it’s the same for most people having issues registering.
    If anyone is considering sending a twitter dm to BA to confirm they are registered they need the following to the to check your account so you might want to include the details in your first message to them.

    • Your full name
    • Executive Club number (we’re unable to give any information without this)
    • Email address
    • 1st line of address and postcode

    Plus one of the following:

    • Last 4 digits and the expiry date of your stored payment card (if you have a stored card)
    • Recent or future flight, hotel or Avios transaction (date included)
    • Passport number (if updated on your Executive Club account)
    • Passport expiry date (if updated on your Executive Club account)

• Bearing up says:

  30 Jan30 January 14:28

  Tried to register numerous times using both membership No and email address, over many days- neither worked.
  For sheer entertainment I put in good lady’s mem no and password- and it registered straight away!
  No, I’ve no idea either!🤔

This article is closed to new comments. Feel free to ask your question in the HfP forums.