Marriott’s The St Regis Riviera Maya resort opens in Mexico

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• Martin Shapley says:

  16 Mar16 March 06:11

  SIN still showing at 160 TP on BA flight calculator ?

  • TGLoyalty says:

    16 Mar16 March 08:27

    SIN is well over 6k miles from LHR so why wouldn’t it?

• Ivan says:

  16 Mar16 March 06:34

  The Cape Town tier points change is annoying and impacts planning for my BAEC year end.

  I have a mixed WT+ outbound / CW inbound booking between Heathrow and Cape Town.

  In Manage My Booking tool it clearly states I would earn 100 + 160 tier points for the trip.

  The tier points for the first leg in WT+ have just posted with 90 points.

  Do you think there is a basis to insist BA honours the original tier point earning as this was clearly stated in the booking?

  • Blenz101 says:

    16 Mar16 March 07:09

    Worst case they say no. May as well try.

  • Rizz says:

    16 Mar16 March 13:02

    Definitely worse pursuing since they made the change after the booking was made. Small Claims court if you need to put more pressure on them. I’d just save screenshots showing 160.

    • The Savage Squirrel says:

      16 Mar16 March 13:49

      Small claims court purely for tier points (a completely notional loyalty measuring device for non-contractual perks, that BA can alter in any way they please at any time)? Good luck with that. 😀

      • Rizz says:

        16 Mar16 March 14:56

        Comes with fewer Avios as well, right? Not difficult to quantify those.

      • baec_newbie says:

        17 Mar17 March 04:16

        Non-contractual? Section 50 of the Consumer Rights Act would like a word… If your purchasing decision is influenced by any statement that BA (or any other trader, for that matter) makes, that statement automatically becomes a term of the contract. That means that BA very much *can’t* just change it in any way at any time.

        Of course, @Ivan here would have no case if the lower number of TPs were advertised when they booked, or changed their booking to this flight/destination.

• Antonia Hardy says:

  16 Mar16 March 06:57

  My flight to Cape Town on 7 March in CW earned 140 points so the change was definitely before then

• John says:

  16 Mar16 March 07:39

  Has Cape Town moved closer to London? Did I miss some shift in our tectonic plates? Perhaps the circumference of the earth reduced?

  • TGLoyalty says:

    16 Mar16 March 08:30

    No. It’s just under 6k miles but when it’s very very close BA uses discretion to award the higher or lower amount but also uses that approach for Avios award charts.

  • Lady London says:

    17 Mar17 March 00:02

    Didn’t BA do something like that in the Atlantic Ocean a few years back too? Something about moving Dublin further away from one particular city in the US ?

• Tony says:

  16 Mar16 March 07:50

  That’s utter crap….LHR-CPT is 6010 miles, and hasn’t moved closer to my knowledge. It’s LGW-CPT that is 5990. But the work experience kid didn’t pass his maths and uses the LGW distance.
  So BAs “Piss off Pax” scheme continues at a pace….

  • Rob says:

    16 Mar16 March 08:08

    Great Circle Mapper shows Cape Town as 5995 so BA seems to be using that now.

    • Bluekjp says:

      16 Mar16 March 08:16

      They do seem to differentiate in mileage between LGW and LHR. Although TP’s were the same, I rec’d 3518 avios LGW/RAK and 3560 RAK/LHR this month.

      • BA Flyer IHG Stayer says:

        16 Mar16 March 09:56

        I’ve had different avios depending on whether I’ve flown LHR, LGW or LCY to Berlin!

• Colin MacKinnon says:

  16 Mar16 March 08:09

  Good to see BA paying attention to the little details, now that they’ve sorted to big ones like aircraft parking, baggage handling etc.

  • Nancy says:

    16 Mar16 March 09:32

    I’m pretty sure the people/teams responsible for Avios/loyalty have nothing to do with ground operations…

    • Charlie Whiskey says:

      16 Mar16 March 09:45

      Not quite the point I think. Perhaps we should expect those at the top of BA
      to say to their teams: “ It is clear that our reputation with a lot of our key customers, and the public in general, is at rock bottom, so whilst we work hard to correct that by rectifying the major shortfalls it would be sensible not to nitpick and irritate our customers even more than we are doing”.
      But that would assume that somebody at the top actually cares about reputation if it isn’t hurting the bottom line too much ….. and it is clear that no such person exists in BA top management.

• Richie says:

  16 Mar16 March 08:25

  A daytime flight from Montreal to London would be welcome.

  • Rhys says:

    16 Mar16 March 09:39

    Don’t hold your breath. There aren’t any daytime flights from Toronto.

    • Richie says:

      16 Mar16 March 09:51

      There used to be an AC one, I took it a couple of times.

      • Rhys says:

        16 Mar16 March 09:59

        None for this summer though, because I checked recently!

      • Lady London says:

        16 Mar16 March 17:02

        Yeah it was great. A much more civilised experience than a night flight. I did it from Toronto in Y on AC, and it was just about OK.

        • Nick says:

          16 Mar16 March 19:40

          AC do have a daytime flight, it’s currently used for YHZ-LHR but has varied between a few routes in recent years.

• Nobby says:

  16 Mar16 March 08:39

  I does seem slightly ridiculous – and unfair – that the two 5-day-plus BA Holidays I’ve booked for Boston & Cape Town in October & December (for double TPs) are now going to generate exactly the same number of tier points. A 7hr flight as opposed to a 12hr flight…? Bonkers.

  • Richie says:

    16 Mar16 March 08:47

    Let’s not give them ideas.

  • dougzz99 says:

    16 Mar16 March 09:56

    It’s a blunt method using banding, but what some lose others gain. These loses are trivial compared to the reclassification of US (Domestic) first to business for TP purposes.

  • baec_newbie says:

    17 Mar17 March 04:19

    Did you book when the higher number of TPs were advertised? If so, you could have a claim for anticipatory breach of contract here.

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