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Miles & More miles expiry is coming for ex-cardholders – what can you book before Friday?

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The Lufthansa Miles & More Global Traveller payment cards closed on 4th April 2021.

One of the key benefits of holding this card, and paying the £79 annual fee, was that it stopped your Miles & More miles from expiring.

Lufthansa has an unforgiving expiry policy with your miles disappearing three years after being earned, irrespective of activity. The only way to stop it was to have Miles & More elite status or to hold a Miles & More payment card, which hasn’t been possible in the UK for the last 24 months.

EDIT: Literally at the last minute (3pm on 31st March) Lufthansa announced that it would extend miles expiry for a further six months. Your miles are safe until the end of September.

lufthansa miles expiry uk credit card

For the last two years, Lufthansa has been giving ex-cardholders a grace period from having their miles expire.

Ex-cardholders were credited with 1 mile every three months, ostensibly marked ‘credit card spend’. This told the Miles & More computer not to expire any miles this quarter.

The plans was to keep doing this until a new UK payment card was launched. However, last April, Cornercard dropped plans to launch a new Lufthansa payment card in the UK and no-one else has picked up the baton.

A Flyertalk reader received this email from Lufthansa after asking if further protection would be received for the quarter ending 31st March 2023:

We understand that you may be a little disappointed and we apologise if we have not answered all your questions in our previous emails

We would like to take this opportunity to point out that our members who had a Miles & More Credit Card in the UK initially had their award miles protected until the end of June 2022, even though the partnership had already ended. As we were not able to offer a replacement Miles & More credit card in the UK market, this measure was extended as a gesture of goodwill until the end of December 2022, with 1 mile being credited from time to time, to prevent miles from expiring.

This mileage credit was designed to give our members extra time to use their miles and was discontinued in 2023 and will not be reinstated.

This means that you only have a few days, literally, to redeem any expiring Miles & More miles.

No more Miles & More expiry protection for ex-cardholders

If you log in to your Miles & More account you will be told how many miles are due to expire this quarter, and indeed next quarter. Any miles earned more than three years ago will expire on Friday.

In my case, I have 22,000 Miles & More miles to burn this week. This is manageable – I should be able to book a return flight to Europe which works around my existing plans.

More worrying is the 100,000 miles I have which expire at the end of June, especially as Lufthansa appears to have sharply cut back on long-haul premium cabin reward availability.

How can you spend expiring Lufthansa Miles & More miles?

If you are looking to spend miles in the next few days, here are some ideas. All non-flight options offer terrible value, unfortunately.

If you are looking at flight redemptions, look at the current destinations which are on mileage sale. These tickets are NOT refundable or changeable. From Heathrow, one option is Switzerland and Poland (on SWISS and LOT) at 25,000 miles return, plus taxes and charges, in Business Class until late May.

Note that ‘cash and miles’ (reducing the cost of a cash ticket by using as many miles as you wish) was withdrawn on 13th March. It will be reintroduced in a new form at some point.

Remember that one-way redemptions are allowed on Lufthansa and all its partners, so you need fewer miles than you think to book a trip. Come back with Avios ….


Want to earn more points from credit cards? – April 2024 update

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You qualify for the bonus on these cards even if you have a British Airways American Express card:

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You can see our full directory of all UK cards which earn airline or hotel points here. Here are the best of the other deals currently available.

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Earning miles and points from small business cards

If you are a sole trader or run a small company, you may also want to check out these offers:

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Comments (61)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Richmod_Surrey says:

    I flew to Micronesia on United to burn some miles and booked another flight to Guam, for later in the year. Changes are available for free at the moment, so I plan to move these flights to next year when availability shows on the system.
    These offer great value for miles, as cash fares are very expensive.

    And you can redeem Hilton points in Guam and have cheap trip.

    • Dubious says:

      From the USA or elsewhere? I’ve been trying to do something similar for a while (a few years) but can never find availability on miles for this. Perhaps LH M&M has better inventory?

      • Richmod_Surrey says:

        From Honolulu. There’s good availability on direct 7h flight. A bit difficult to find space on Island Hopper. Closer to flight dates more availability opened up and I was able to change direct flight to Hopper.
        All booked on a phone with M&M, after checking availability on United website.

        • Dubious says:

          Thanks. I’ll keep an eye out then. I’ve been trying to start from the other end – in Manila

  • Save East Coast Rewards says:

    As well as a shoddy loyalty scheme I couldn’t get a refund on flights they cancelled back in March 2020 due to Covid and had to get Amex to refund them. Having such a hard expiry makes the scheme useless for those who don’t travel enough to hit a status level (which last time I checked also protects the miles earned)

    • Jonathan says:

      It’s perfectly easy for those who live in a country where an airline that uses M&M not too lose their points, since co-branded credit cards will be very easily available, giving protection from hard expiry

      Although there are enough flaws and silly problems with the scheme that you don’t get with BAEC for instance…

  • Dev says:

    How easy is it with minimal cost (relatively speaking) to get on the first rung of the M&M elite level?

    What about a few nested XXX-FRA-MUC-XXX trips in admittedly crappy Euro-J?

    • Czechoslovakia says:

      Historically, 30 segments (any class) in a calendar year for Frequent Traveller (silver) status was the cheapest method.

      • patrick C says:

        It’s 35 now, but it is still the cheapest.
        Status miles on european J make no sense. Senator is incredibly tough to earn unless you fly tons of company sponsored J class flights. (At least 4-5 long haul flights a year)

        • Czechoslovakia says:

          Patrick C – Technically, yes 35, but they’ve run the “silver promotion” every year for at least the last 15, and again in 2023

  • Vin says:

    In 2022 we were able to book long haul to Asia using Lufty miles with relative ease and plentiful choice of dates (142k miles and around £250 in taxes in J).
    This year the story is very different – scant availability and had to compromise on dates for a trip to ICN in Oct (booked in Jan 23).
    And if you use M&M miles on Singapore airlines the rates are much higher.

  • Czechoslovakia says:

    Don’t forget the “bundle&go” bonus miles promo ends at the end of March if you need need to buy extra Miles for a redemption.

  • Concerto says:

    I am sure some of us can help out with ideas here. I love this comment in the article: “You can also buy random nonsense from the Lufthansa Worldshop”. That so sums up what the Worldshop is. However, German bloggers assure me that there are one or two items in the Worldshop that are actually worth going for, in the tech section as far as I remember (although this is probably for cash payments rather than using miles – better to use them for something rather than nothing, though). The only thing I have spent miles on at the Worldshop is wine and I was happy with it, but I think that they only deliver to Germany. Similarly, the Swiss version of M&M have good wine offers through the portal offered by the Coop supermarket (they have a pretty good ‘cave’ actually).

    Imagine, you have rented a place for a week’s skiing or just a holiday in the coming weeks or months, in either Germany or Switzerland. You could get a 6-pack delivered to wherever you’re staying (or even poste restante to a Swiss post office, this latter is extremely efficient and you usually get at least a week to pick things up) and you’ll easily get through 6 bottles during your stay or on an evening when you have a party. Probably would work in Austria too, given the presence of M&M and Austrian Airlines. Could also do this for items other than wine which they don’t deliver to the UK. You can part pay with cash and the miles don’t have to be exact amounts.

    • lumma says:

      The point is though, you’re still only getting 0.3p per point if you buy from there as you can pay cash.

    • Bagoly says:

      I used the otherwise-useless points I got for signing up to their business scheme to get a pretty good headtorch which lasted for many years. I seem to remember that delivery cost was minimal.

    • Lady London says:

      tech is excellent and I bagged a couple of items when flights were impossible and Iwas dumping Lufthansa. You have to choose the .de version to see the best selection. (It varies in all categories by country – for instance Amazon vouchers were available in either de or uk but not both (I took one, I forget which but it must then be used on the same countrt amazon version).

      Price is the same flat rate few extra thousand miles, to send to most other countries. The extra miles needed for sending caught me out a couple of times so check this first. Other vouchers are also available in .de version and UK has a different selection; many country versions have none.

    • Alex Sm says:

      I bought two very good LH branded backpacks – one still lasts! and two suitcases from their shop in the last 10 years. Germany quality at its best! Prices are less so but still better then just let miles go

    • Andrew. says:

      Had a stack from their business scheme to get a kettle and toaster for the office (obviously had to change the plug).

      Now, I’ll be back on JDB’s naughty list for this, but I’d noticed some negative value out of stock items on the M&M shop list and out of an abundance of curiousity added them to my basket.

      You’d never guess what happened. 😉

  • Metty says:

    Thanks for the reminder. Just tried to convert to Heathrow Rewards…. can’t do via M&M as link doesn’t work, can’t do by HR site either. After much faffing, Zoe on chat at heathrowrewards says ‘Regrettably, we are unable to assist you further, as milesandmore does not work with Heathrow anymore.’ Marvellous.

    • Lady London says:

      Not that Heathrow Rewards has done anybody the courtesy of advising cardholders of this?

  • TeesTraveller says:

    So I have 2,200 miles expiring which are obviously pretty useless for a trip. I popped down to the Lufthansa Worldshop which offered me the chance to cash them in for a luggage tag or a rain poncho. Delivery charge is €34.95….

    • Skywalker says:

      Pretty useless then. Is there any way you can donate the points to charity?

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