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Virgin’s credit card 2-4-1 and upgrade vouchers work on CASH tickets – no points needed

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A lot of people don’t understand how the annual Virgin Atlantic credit card vouchers work.

In August 2020, missed by many during covid, Virgin Flying Club made substantial changes to the annual vouchers given out to holders of the Virgin Atlantic Reward and Reward+ credit cards.

One key impact, which many people don’t realise, is that you no longer need to have any Virgin Points – null, zero, none at all – to get value from the annual credit card voucher.

Virgin Atlantic Rewards credit card voucher

Virgin Atlantic has removed the distinction between cash and points flights. You can now use your annual credit card voucher to upgrade, or get a 2-4-1 deal, on a cash flight if you wish.

Because this is a frequent flyer site, we tend to look at how to use the credit card voucher on a Virgin Points booking. However …..

The Virgin Atlantic credit card vouchers are great for people who DON’T collect frequent flyer miles

Someone who has zero interest in air miles, and no air miles balances, can get a lot of value from the Virgin Atlantic credit cards.

This is actually a UK ‘first’. These is no other payment card in the UK which offers genuine benefits to people who pay cash for their flights.

As a reminder, you receive a voucher:

How does the Virgin Atlantic credit card voucher work on cash tickets?

When you receive your voucher, someone with no Virgin Points and no Virgin Flying Club elite status has three options:

  • buy an Economy Classic or Economy Delight ticket on Virgin Atlantic for cash, and get an upgrade to Premium
  • buy a Premium ticket on Virgin Atlantic for cash, and get an upgrade to Upper Class
  • buy an Economy Classic, Economy Delight or Premium ticket on Virgin Atlantic for cash and get a 2nd ticket in the same cabin for free (well, £0 base fare, taxes must be paid)

Here’s the small print:

  • the upgrade or 2-4-1 seat comes from Virgin Flying Club reward inventory. If there is not a reward seat available, you cannot complete the transaction.
  • on upgrades, additional taxes and charges may be due depending on what you paid in taxes and charges on your original ticket
  • on 2-4-1 tickets, taxes and charges are due on the second ticket
Voucher on the Virgin Atlantic Rewards Plus Credit Card

The voucher also works on points tickets too, of course

Whilst I don’t want to confuse this article by covering how the voucher can be used with Virgin Points you can use it – BA-style – to get a 2-4-1 or an upgrade on a miles ticket.

Our full review of the Virgin Atlantic Reward+ credit card covers this in detail.

There is potentially a LOT of value here

Credit card rewards, outside the travel sector, have been on a downward trend for some time. You will struggle to find a Visa or Mastercard offering a better return than 0.25% these days. Some cards, such as the Sainsbury’s Nectar card, only return 0.1%.

The Virgin Atlantic vouchers are massively more valuable than 0.25% cashback

It is clearly difficult to put a value on an upgrade or a 2-4-1 ticket, but let’s look at a typical example:

Heathrow to New York, upgrading a Premium ticket to Upper Class, weekend of 20th – 22nd October

  • Cost of Premium cash ticket: £954 return (£651 base fare + £302 taxes and charges)
  • Cost to upgrade to Upper Class using your credit card voucher: £688 (difference in taxes and charges between the two classes)
  • Cost if you had paid cash for Upper Class: £2,784
  • Cost you have actually paid for Upper Class using your credit card voucher: £1,642 (£954 + £688)

You have saved £1,142 by using your credit card voucher, instead of buying an Upper Class cash ticket.

Heathrow to New York, getting a 2-4-1 cash ticket in Premium, weekend of 20th – 22nd October

  • Cost of 1 x Premium cash ticket: £954 return (£651 base fare + £302 taxes and charges)
  • Taxes and charges to pay when getting a 2nd ticket using your credit card voucher: £302
  • Cost if you had paid cash for 2 x Premium tickets: £1,908
  • Cost you have actually paid for 2 x Premium tickets using your credit card voucher: £1,256 (£954 + £302)

You have saved £652 by using your credit card voucher, instead of buying a 2nd Premium cash ticket.

Economy isn’t such a good deal because taxes and charges make up a large proportion of the cash price – but when cash prices are very high, as they are now …..:

Heathrow to New York, getting a 2-4-1 cash ticket in Economy Classic, weekend of 20th – 22nd October

  • Cost of 1 x Economy Classic cash ticket: £634 return (£436 base fare + £198 taxes and charges)
  • Taxes and charges to pay when getting a 2nd ticket using your credit card voucher: £198
  • Cost if you had paid cash for 2 x Economy Classic tickets: £1,268
  • Cost you have actually paid for 2 x Economy Classic tickets using your credit card voucher: £832 (£634 + £198)

You have saved £436 by using your credit card voucher, instead of buying a 2nd Economy Classic cash ticket.

Using Virgin Atlantic credit card vouchers

Very quietly, Virgin Atlantic has created a product which a large number of people would be interested in.

Even in a scenario where you only save £250 by using your voucher for a 2-4-1 voucher or upgrade, you are still getting a strong return on the spending required to earn the voucher. No other Visa or Mastercard benefit which doesn’t involve collecting points comes anywhere near.

Unfortunately, it’s hard for Virgin Atlantic to capitalise on this

There is huge potential for a credit card like this outside of frequent flyer circles. In truth, however, Virgin Atlantic finds itself with a problem. The vouchers on the credit cards are too complicated to ‘sell’ to the general public in their current form.

The cards are too focussed on the benefits of earning and using Virgin Points, even though you don’t need any points, at all, to make a big saving with the new voucher.

Another problem is the need for reward inventory to upgrade or do a ‘2-4-1’ on a CASH ticket. This is too complex a concept to explain to the general public.

Perhaps Virgin Atlantic and Virgin Money should launch another credit card aimed at the general public, including the Virgin Red customer base?

It could strip away all mention of points, and potentially not even earn them. The only benefit would be the 2-4-1 voucher or upgrade voucher for a CASH flight, not a redemption. It would trigger at a lower level than the current voucher – let’s say £7,500 of annual spending. A simple online chart could show dates where the voucher could be used, a bit like a SeatSpy date summary display.

This is an easy message to sell to the general public, and in a market of faltering credit card rewards could prove popular.

Conclusion

Even though you are a Head for Points reader, there is a decent chance that you don’t have many, or any, Virgin Points.

It doesn’t matter. As I hope I’ve shown here, you can still get good value from the annual credit card voucher by using it to upgrade or get a 2-4-1 on a Virgin Atlantic cash flight.

You can find out more about, or apply for, either of the Virgin Atlantic credit cards here.

A fairly long PS ….

In the article above I say that you cannot use your credit card voucher for a 2-4-1 transaction in Upper Class if you have no Virgin Points. This is correct. However, you can use a 2-4-1 voucher in Upper Class, either on a cash or points ticket, in two scenarios:

  • you have Silver or Gold status in Virgin Flying Club, or
  • you have no status in Virgin Flying Club and pay 50% of the Virgin Points required for the second Upper Class seat, effectively making your 2-4-1 voucher into a 2-4-1.5 voucher

How to earn Virgin Points from UK credit cards

How to earn Virgin Points from UK credit cards (April 2024)

As a reminder, there are various ways of earning Virgin Points from UK credit cards.  Many cards also have generous sign-up bonuses.

You can choose from two official Virgin Atlantic credit cards (apply here, the Reward+ card has a bonus of 18,000 Virgin Points and the free card has a bonus of 3,000 Virgin Points):

Virgin Atlantic Reward+ Mastercard

18,000 bonus points and 1.5 points for every £1 you spend Read our full review

Virgin Atlantic Reward Mastercard

3,000 bonus points, no fee and 1 point for every £1 you spend Read our full review

You can also earn Virgin Points from various American Express cards – and these have sign-up bonuses too.

American Express Preferred Rewards Gold is FREE for a year and comes with 20,000 Membership Rewards points, which convert into 20,000 Virgin Points.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express comes with 40,000 Membership Rewards points, which convert into 40,000 Virgin Points.

The Platinum Card from American Express

40,000 bonus points and a huge range of valuable benefits – for a fee Read our full review

Small business owners should consider the two American Express Business cards. Points convert at 1:1 into Virgin Points.

American Express Business Platinum

40,000 points sign-up bonus and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Virgin Points

(Want to earn more Virgin Points?  Click here to see our recent articles on Virgin Atlantic and Flying Club and click here for our home page with the latest news on earning and spending other airline and hotel points.)

Comments (50)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • LLLL says:

    Looking like this will be the next card for me. Used up my BA/Plat Amex allocations until mid 2024. Plus, this is good for big spend like £2K+ annual council tax that cannot be paid by Amex.

    I find it useful having the ability to switch between VS/BA when looking for rewards seat availability. BA availability is often terrible in school holidays, but I’ve noticed that VS sometimes isn’t. Particularly if looking for a route that VS is strong on (non-London to US, or perhaps to ATL).

  • Dave H says:

    As someone who has earned quite a few of these vouchers now, I can say the scheme is quite hard to use and even the agents on the phone don’t seem to know how to use them very well.

    There is a complete lack of visibility as to your earning progress, what you have earned and when those are due to expire.

    It almost feels like they’re trying to put people off from using them on purpose.

    Why can’t I use them online? Why can’t I book a Clubhouse Access voucher with them online?

  • Paul says:

    I didn’t know about 241 cash seats but what drove me away was the ban on upper class redemptions for those without status. I don’t fly VS and only fly business so this made their offer pointless.
    I have over 30,000 as does my wife and we have tried hard to use them for domestic Vietnam airlines flights but there was never any availability. Similarly, every ShortHaul partner in Europe had nothing or the fees were so high that cash fares were better.
    Still no family accounts but now 241 cash fares but still a ban on upper class and reward availability still required. Over complicated, restrictive and as yet not a patch in BA programme. Much as I dislike BA preferring one world carriers, it’s still the only show in town

    • Rob says:

      There’s a new Head of Loyalty at Virgin who has a similar ‘no bull’ approach to benefits as I do, so we may see changes.

  • Mos says:

    If I have enough points, can my wife travel on those points, using the 2-4-1 voucher or upgrade voucher, as a solo traveller? Does virgin permit that or would I need to be one of the named travelling passengers? Also, does Virgin, like BA, allow half the amount of points for solo travellers when using the 2-4-1 voucher?

    • Rob says:

      1 – call centre should allow it although not in the rules

      2 – no, but upgrading is exactly the same thing (actually better)

      Eg – I booked NYC in Upper last week. Normal cost 95,000 – I paid 35,000 (ie cost of a PE seat). This is better than using a BA Amex when I’d be paying 50% of the Upper price.

      • Blair Waldorf Salad says:

        What surcharges were levied for that Rob?

        • Rob says:

          Standard UC taxes – £990

          • Blair Waldorf Salad says:

            So £1340 equivalent value? Was this a return trip? I’m mulling should I make a dash to the US in July before a voucher expires. Even though I already have a week there end of August.

          • Rob says:

            Yes, £1340 equivalent. Note this is a midweek trip so cash would be over £5k.

          • camille55 says:

            Obvious good value on your dates, but “taxes” have gone insane for UC and CW.

      • Ash says:

        Hi rob, how do you get upper for 35k out of interest I can only see 85k or 95k return before using the 241. Cheers ash

        • Rob says:

          Used the voucher just for one person, not a 241. Voucher reduces UC cost to Premium cost which was 35,000.

    • Richard E says:

      Hi Mia,
      I did EXACTLY this for my wife earlier this year. I use points + voucher to send her to see family in the US without me. I was very impressed. Very quick to organise over the phone (took me about 20 mins start to finish).

      Hope that helps.

  • Karen says:

    Surely this doesn’t work with Economy delight tickets, does it? I remember I was told on the phone last year that I need to get the economy ticket and not delight to use the voucher. I have only managed to use one of these out of three earned so far!

  • Paul says:

    Do You need to be silver status and above to Get true 2 for 1 on the cash Ticket the same as you do with a points booking which is only 50% off second person without any virgin status ?

  • ChasP says:

    No RFS with Virgin – which is why BA 241 is massively more valuable – not applicable to cash tickets of course (which is the point of the article)

  • Matty747 says:

    I’m a fan of the premium rewards card. Got a few upper class tickets using the vouchers to upgrade from premium and the call centre has always been very helpful. I agree that the facility to use online would be easier but Virgin are very flexible on how you can use the vouchers.

    Personally I prefer upper class and Virgin service to BA so for me it is a better deal. We like to travel long haul and the options in the virgin network are enough for now.

    Sure the programme is quirky but there is real value to be had.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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