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Review: the Marco Polo Club lounge at Venice Airport, used by British Airways and Priority Pass

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This article was produced in partnership with Priority Pass and a version recently appeared on the Priority Pass blog. All opinions are our own.

This is our review of the Marco Polo Club lounge at Venice Marco Polo Airport.

(Venetians are clearly very proud of the Mediaeval explorer …. evidently there are no other famous Venetians worth naming things after!)

I was surprised to find out that pre-covid, Marco Polo Airport was the fourth busiest airport in Italy after Rome, Milan and Bergamo. It is now edged out by Catania and Naples. It is about 1/4 the size of Gatwick, making it about as big as Birmingham Airport.

Review Marco Polo club lounge Venice Airport

With such a volume of passengers you’d expect to find a handful of lounges, particularly with airlines such as Emirates, United Airlines, Air Canada and other long-haul operators flying here. That is not the case. Instead, you’ll find the airport-operated Marco Polo Club as the only lounge available.

The Marco Polo Club is used by virtually every airline here, including British Airways. If you don’t get access via status or a business class ticket then you can also use a Priority Pass lounge club card or pay the €30 fee on the door.

Where is the Marco Polo Club lounge in Venice Airport?

Despite recently being the fourth busiest airport in Italy, Marco Polo is still relatively compact. Once you exit security and duty free, head around the central section, past passport control and towards a set of escalators:

Review Marco Polo club lounge Venice Airport

and

Review Marco Polo club lounge Venice Airport

Take them to the first floor and you’ll find a discreet corridor leading to the lounge reception:

Review Marco Polo club lounge Venice Airport

and

Review Marco Polo club lounge Venice Airport

Inside the Marco Polo Club in Venice

The lounge was last refurbished and extended in 2017 so it is still relatively new. It is bigger than you think – quite possibly as big as the British Airways Galleries lounge in T5B at Heathrow.

In the centre is a big open space with sofa seating on the left and a dining area on the right:

Review Marco Polo club lounge Venice Airport

As you can see, there are floor-to-ceiling windows across its entire length. To the left, you also have a row of smart booths designed for working / taking calls, which is where I sat as I needed to get some work done.

Review Marco Polo club lounge Venice Airport

Opposite the dining area you have a small buffet – more on that below – as well as the bar. Keep walking and you’ll find one of two circular rooms that are a bit darker and cosier than the rest. These were virtually empty during my visit – people clearly prefer sitting by the window or in the light, airy areas.

Review Marco Polo club lounge Venice Airport

You also have a ‘media room’ with eight armchairs and eight TVs. This was also empty during my visit.

Review Marco Polo club lounge Venice Airport

Finally, on the far right hand side, you have something a bit more unusual – a wintergarden! This was filled with some lush planting:

Review Marco Polo club lounge Venice Airport

There is also an outdoor terrace with views across the airport, the lagoon and all the way towards Venice proper. Smoking is not allowed. You can even see St Mark’s campanile, which is pretty cool.

Review Marco Polo club lounge Venice Airport

Finally, on the opposite side of the lounge, there is what appears to be an overflow space, again with a range of seating:

Review Marco Polo club lounge Venice Airport

and

Review Marco Polo club lounge Venice Airport

Overall, this is a pleasant, spacious lounge although it does get busy at peak times. It is modern and well designed and features a fair amount of plug sockets throughout.

Food and drink in the Marco Polo Club lounge

The food and drink option is less impressive. There is a small buffet featuring a range of snacks such as sandwiches, focacia, deep-fried canneloni and various filo pastry items.

Review Marco Polo club lounge Venice Airport

It is all very carby – more of a bar menu than anything else.

Review Marco Polo club lounge Venice Airport

For dessert, you have some small brownie bites and other mini bites:

Review Marco Polo club lounge Venice Airport

There is also a staffed bar to dish out soft, hot and alcoholic drinks. This feels a bit stingy, particularly as you have to ask each time for a soft drink. It would be better to be able to help yourself.

In terms of alcohol, there is a basic range of Italian wines including prosecco. When it comes to soft drinks, you have the usual choice plus a fairly extensive number of juices including peach, pear, pineapple and blueberry.

Conclusion

Overall, I was impressed by the Marco Polo Club lounge. I particularly liked the space which is light, airy and well designed if a little on the traditional side.

Whilst it was busy when I arrived, it started to get quieter towards 6pm.

It would’ve been nice to have a slightly more extensive and perhaps healthy option of snacks, as well as self-service soft-drinks – don’t expect to eat a proper meal here before your flight.

You can find out more about the lounge on the Priority Pass website here.


Getting airport lounge access for free from a credit card

How to get FREE airport lounge access via UK credit cards (April 2024)

Here are the four options to get FREE airport lounge access via a UK credit card.

The Platinum Card from American Express comes with two free Priority Pass cards, one for you and one for a supplementary cardholder. Each card admits two so a family of four gets in free. You get access to all 1,300 lounges in the Priority Pass network – search it here.

You also get access to Eurostar, Lufthansa and Delta Air Lines lounges.  Our American Express Platinum review is here. You can apply here.

The Platinum Card from American Express

40,000 bonus points and a huge range of valuable benefits – for a fee Read our full review

If you have a small business, consider American Express Business Platinum instead.

American Express Business Platinum

40,000 points sign-up bonus and an annual £200 Amex Travel credit Read our full review

American Express Preferred Rewards Gold is FREE for the first year. It comes with a Priority Pass card loaded with four free visits to any Priority Pass lounge – see the list here.

Additional lounge visits are charged at £24.  You get four more free visits for every year you keep the card.  

There is no annual fee for Amex Gold in Year 1 and you get a 20,000 points sign-up bonus.  Full details are in our American Express Preferred Rewards Gold review here.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

HSBC Premier World Elite Mastercard gets you get a free Priority Pass card, allowing you access to the Priority Pass network.  Guests are charged at £24 although it may be cheaper to pay £60 for a supplementary credit card for your partner.

The card has a fee of £195 and there are strict financial requirements to become a HSBC Premier customer.  Full details are in my HSBC Premier World Elite Mastercard review.

HSBC Premier World Elite Mastercard

A huge bonus, but only available to HSBC Premier clients Read our full review

PS. You can find all of HfP’s UK airport lounge reviews – and we’ve been to most of them – indexed here.

Comments (23)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Richie says:

    I seem to remember some showers were available.

  • Jon says:

    There should be some soft drinks in the fridge round the corner from the bar by the coffee machines. Bit tucked away.
    When I was there a few months ago capacity was a major problem with huge queues out the door as processing all the different types of entry entitlements was taking them a lot of effort

  • Andrew. says:

    I’m stunned that you were able to fit in one of those little booths Rhys! They look child sized.

  • Amy says:

    Worth noting no spirits I could see. Bit stingy as most places give a basic range. Wine not great. The wintergarden looks nice but was a bit too hot to sit for too long

  • Spike Spiegel says:

    We visited this time last year. A few things to note:

    It is before passport control – my parents who were on a later flight went through passport control and missed the lounge.

    It can be hot and there were quite a few mozzies flying around.

    It’s a nice lounge but the requirement to queue to be handed a drink is incredibly frustrating and should be the one thing they change.

    • Richie says:

      Most lounges are before non-schengen passport control gates in schengen countries.

      • Rob says:

        It can work both ways. Because long haul flights are non-Schengen you often get a better lounge after passport control, eg Helsinki. For airports without a lot of long haul flights you may struggle beyond passport control.

  • Chris W says:

    Why were you surprised the airport was one of the busiest in Italy? According to Wikipedia, Venice is the second most visited city in Italy (below Rome, above Milan).

    (Food looks a bit grim in this lounge by the way)

  • Bagoly says:

    Booths look particularly good at keeping sounds separate – for benefit of both call-makers, and everybody else.

  • Track says:

    Marco Polo is enjoyable lounge, and I’ll take those sandwiches over the food in BA Galleries First.

    The lounge gives a feeling of ample space, and different areas are properly separated.

    • jj says:

      I agree; I’ve always enjoyed this lounge. We prefer to fly in business class so we only want a light snack.

      Maybe I’ve been lucky, but the winter garden has always had space and been at sensible temperature when we’ve visited. It’s much more pleasant spot to hang out than the usual dreary greige seating of most lounges. FWIW, I have never had to queue to enter this lounge despite others having problems.

      Venice is a fabulous airport to fly to/from. If you’re heading into Venice, a water taxi is the best form of short distance transport on the planet, and if you’re heading up to the Dolomites the car rental is easy to access and the road system is sensible. Big queues sometimes form for security, but priority access solves that problem.

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