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Amex Member Week £75 off £300 Amex Travel spend deal is live – but excludes flights

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Last week we flagged American Express ‘Member Week’, a new initiative this year which copies a successful US promotion

Amidst all of the competitions and other promotions, the one thing that seemed to offer genuine value was £75 cashback on a £300 Amex Travel spend.

The deal is now live so we have full clarity on how it works. The bad news is that flight bookings are excluded.

American Express Member Week

It is also very restricted, both in terms of the number of registrations allowed and the cards on which it appears.

The good news is that, if you are selected, you have until 20th December to make your purchase.

You MUST register for the offer before making a booking. You may, or may not, find it under the ‘Offers’ tab of your American Express card:

Amex Member Week

Here are the key things to note:

  • It’s restricted to 20,000 registrations, which is a tiny fraction of the UK American Express cardholder base. Move quickly if you want to register.
  • It does not seem to appear on co-brand travel cards (British Airways, Marriott), presumably due to conflicts with the co-brand partner – your best bet is Gold or Platinum, and I don’t even have it on my Platinum (it is on my wife’s Gold)
  • It only appears to be on primary cards, not supplementary cards
  • The £300 must be spent in a single transaction
  • You have until 20th December to make your booking, and there are no restrictions on when the hotel stay or car hire actually takes place
  • Only pre-paid hotel and car hire bookings count, not flights
  • As usual, hotel bookings via Amex Travel will be ineligible for status benefits or loyalty points, so the deal is best used for independent hotels or those where you have no interest in points

The bottom line is that it’s both better and worse than we expected. The inability to book flights is disappointing, as is the low number of registrations allowed, but the fact that you have until 20th December to book means that those who can register should be able to find a way of using it.

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Comments (147)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Skywalker says:
    16 Oct16 October 22:09

    @Rob, the title of this article should be:

    “Amex Member Week £75 off £300 Amex Travel spend deal is live – but excludes flights (and members)”

    😉

    I genuinely am not bothered when I don’t see various offers on my card, because I know it’s very hit and miss – however when Amex touts something as ‘members week’ and then goes on to exclude some of its members, it doesn’t look so good.

    • whiskerxx says:
      16 Oct16 October 22:31

      We should hardly be surprised that some people are excluded.
      Amex are at it all of the time.
      The simplest example being the offer I have for Peninsula Hotels on my BA Amex.
      Spend £500 or more and get £100 back.
      Seems simple enough doesn’t it?
      But drill down to the terms and conditions and there are only six hotels participating.
      Peninsula only have 12 hotels in the group!
      How hard could it be to include all of them? But they don’t.
      Its basically just deceitful.
      The members offer appears to be a similar thing.

    • Andrew J says:
      17 Oct17 October 06:42

      Well it does say member week (singular, not members week) so maybe it was just the one member that got all the offers. Apart from all the free advertising they got from bloggers like Rob (I noticed this article is even pinned to the top), the offers this week are no different to normal, and like you I don’t have a problem not being targeted, happens all the time, but don’t make a big show of it being a special week when it’s not – they could have done it a couple of weeks ago with all those hotel offers that popped up and the United offer etc, or even the spend £50 get £10 back x 3. Really confused what made them select this week and this set of mediocre targeted offers.

  • James C says:
    17 Oct17 October 00:13

    I was premature last week when I congratulated Amex on avoiding a PR disaster if they had proceeded with ending pro-rata refunds and then immediately raised fees. Talk about snatching defeat from the jaws of victory….

  • newbz says:
    17 Oct17 October 02:40

    Spoke with an Amex agent via chat, was told they can’t add the offer manually but I can check in a couple of hours. Should I wait and check again, or just HUACA?

  • meta says:
    17 Oct17 October 07:13

    The value is if you also have Platinum card £200 travel credit or £100 off £300 spend on Amex Travel. Then it’s the the best hotel deal of the year. Better than the over- hyped Hilton offer.

    • Rob says:
      17 Oct17 October 07:27

      I got 18,000 Amex points, £50 cash and 22,000 (£70 worth) Hilton points for my £602 stay last week – not complaining there. Yes, definitely over hyped ….

      (Plus a suite upgrade and free breakfast via my Diamond status, of course)

      • meta says:
        17 Oct17 October 08:11

        Of course you can participate in all offers, but you are now actually proving my point that it is over-hyped Hilton offer. You were hyping it as the best ever hotel deal which is not at all. You are forgetting £400 Marriott offer (because you are still bitter you couldn’t use it!), then this new offer because you can’t stack with other offers while other can.

        I always get points at Hilton even when I pre-pay via Amex Travel and and for that matter at many Marriott/Hyatt/IHG hotels. You just need to do a bit of a research which you obviously can’t be bothered about.

        • Rob says:
          17 Oct17 October 08:17

          Not really bitter …. I ended up in the Burj Al Arab in Dubai for Christmas and New Year whilst you had just gone into a new lockdown in London 🙂 We only came back after 3 weeks because the kids were restarting school and staying in Dubai with the time difference was a bit of a pain for their lessons. I think I came out on top in the end!

      • Mikel says:
        17 Oct17 October 08:23

        Same here in London at the weekend. Gold, not diamond, but obviously got the breakfast and an executive room upgrade after booking a king deluxe, which was cheaper than the standard king about 7 days before travel. Spilt the bill between the (same) Hilton offers and it’s a really decent return .

      • Jimbo says:
        17 Oct17 October 09:33

        How did you also get 18k MRs? Sorry if being slow…

      • tw33ty says:
        17 Oct17 October 09:37

        Hey rob, how did it go down at the Hilton at check out paying across three cards to trigger the offers?
        Did you use one card right after another, or get them to add an amount to your account at different times across your stay?

        • Rob says:
          17 Oct17 October 09:49

          No-one ever cares. Just tell them you want to split it.

          I assumed people sharing rooms ask to split the bill all the time. Some business travellers also split bills to remove alcohol and other disallowed charges from corporate credit cards.

        • Mikel says:
          17 Oct17 October 17:13

          Absolutely no issue at check out. Two offers have already triggered on my account

  • Lee says:
    17 Oct17 October 07:23

    People also travel to rest of the world where none of those offers you mentioned will cover

  • Manya says:
    17 Oct17 October 07:47

    After having been given contradicting info by 3 chat agents (you’ll soon see offer on card, wait for email, offers aren’t loading automatically on app try via this custom link, you’re not eligible) I have resorted to raising a formal complaint.

    I don’t mind not being eligible for offers but I don’t appreciate receiving emails with headline offers that I’m not eligible for, being given the run around by chat agents and also customers not being treated fairly/consistently when raising identical issues via chat.

    The first come first served nature of Amex offers/enrolment to Platinum events is also not ideal and something which I’ve also raised in the past.

  • strickers says:
    17 Oct17 October 08:11

    Nope, nada, negative, ni, now down to 7 useless offers available on my Plat charge card.

  • Simon says:
    17 Oct17 October 08:23

    Spent my commute this morning on the Amex chat to get this offer added. The chat function is truly awful. All stock answers, and whenever they do type something from scratch the level of English is awful. Ended up with a formal complaint as it seems like toe only way to get Amex to listen. Pi$$ poor.

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