British Airways lounge at Edinburgh Airport to close on Sunday for refurbishment

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• Flyoff says:

  25 Nov25 November 07:32

  A frustration I have is BA never notifies when it has settled a refund when it cancels a flight. It’s on my list this weekend to try and reconcile Avios and cash.

• Tom Baum says:

  25 Nov25 November 07:33

  Thanks for the information on Edinburgh. I am flying out from EDI with Qatar – the BA Lounge is what they normally offer, pre-flight. Any idea what arrangements Qatar have made?

• Sam says:

  25 Nov25 November 07:40

  Raised a claim for Cathay after delays end of July, finally got a response yesterday. 4 months, shocking!

• BJ says:

  25 Nov25 November 07:41

  Lounge: if anybody is flying Qatar business this week could they please report back on lounge, thanks.

  BA ‘Claim’: expressed my concerns last few days of July. Positive response 10-11 weeks later. 10k avios each for unnecessarily putting us in Y on a later connection (an hour later in the end) in ET on a longhaul CW award flight from HKG. Technically we were entitled to nothing given length of delay and domestic connections being ‘free’ so I just accepted, 10k or nothing being what I anticipated.

  • RK says:

    25 Nov25 November 12:41

    I flew and used Qatar lounge in T4 the other day, very nice and quiet, they have 2 sit down formal dining areas. Hope that helps.

    • BJ says:

      25 Nov25 November 18:47

      We’re talking EDI, as much as I like their T4 lounge I don’t fancy the detour 🙂

• Linda says:

  25 Nov25 November 07:41

  I waited 6 months for settlement of a compensation claim submitted in May this year. The cancellation of that one flight led to all flights on my ticket (ABZ-LHR-FCO and subsequent return flights) being cancelled. No rebooking was possible as BA had suffered a global IT failure and all flights were grounded.

  BA only advised me the first flight from ABZ was cancelled but there were 4 flights ticketed on the booking. My claim was for all 4 flights, but I only received compensation for the first flight.

  As a consequence I’m now 4 flights short of maintaining my Silver status this month.

• Jenny Reed says:

  25 Nov25 November 07:50

  Took 9 weeks to get BA to agree to reimburse my emergency purchases after my luggage was temporarily lost/delayed by 5 days, and even then only because I chased it up – if I hadn’t, I have to wonder if I would have been paid by now.

  If you want to read some real horror stories, try the BA complaints Facebook group.

• P4D says:

  25 Nov25 November 07:54

  Thanks Rob, waiting on €1,200 for cancelled flight end of October. I guess I should keep an eye on in February then…

• AET says:

  25 Nov25 November 07:56

  Luckily, I’ve not had to file with BA for delay/cancellation comp recently. I was truly impressed with U2, who acknowledged an August claim automatically, sent me a confirmation I’m eligible for compensation 2 min later, and the money was in my bank account within a week.

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