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Virgin Atlantic reverses its £200 increase in Upper Class reward seat surcharges

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As we covered yesterday, Virgin Atlantic had increased the ‘carrier imposed surcharge’ (which it pockets) to £900 on transatlantic redemptions in Upper Class.

This took the total ‘taxes and charges’ figure to a crazy £1,196 on Upper Class flights between Heathrow and New York JFK, or indeed anywhere else in the United States.

Our article yesterday generated a huge push back with over 200 comments. It also gave us one of our largest ever daily page view totals.

Last night, the £200 increase in surcharges was reversed.

Virgin Atlantic reverses its £200 increase in surcharges

This is what the Virgin Atlantic website was showing last night for a London Heathrow to New York JFK flight in Upper Class:

Virgin Atlantic reverses its £200 increase in surcharges

The ‘carrier imposed surcharge’ has dropped from £900 to £700. Hopefully this will stick.

British Airways has NOT reduced its equivalent £900 surcharge. However, because BA uses fixed fees for standard redemptions, the surcharge was only an issue if you were upgrading a cash ticket.

How much are Upper Class surcharges across the Virgin Atlantic network?

I thought we’d take a look at the charges added to Upper Class redemptions across the full Virgin Atlantic network.

If nothing else, it means we have a full record for future reference ….

Whilst surcharges are high, availability is rarely an issue as long as you are happy to pay. Virgin Atlantic now guarantees that 12 seats are opened for redemption on every flight – two in Upper Class, two in Premium and eight in Economy Classic.

It’s also worth remembering that, unlike almost any other airline, redemptions on Virgin Atlantic earn you tier points. On redemption flights, you will usually earn the following:

  • Economy: 25 tier points each way
  • Premium: 50 tier points each way
  • Upper Class: 100 tier points each way

You can learn about tier points on this page of the Virgin Atlantic website.

Take a look at the table below. You can find peak and off-peak dates on this page of the Virgin Atlantic website. Tel Aviv is suspended until at least September 2024. I have ignored routes which start outside London.

Three things jump out:

  • all routes to the US have identical surcharges of £996 return in Upper Class (this is back to the position before last weekend when it jumped to £1,196)
  • other routes tend to be £800-£900 (these routes did not change last weekend)
  • Tel Aviv is the cheapest Upper Class redemption at £354 return, Shanghai is the cheapest long(er) haul redemption at £581 return
Return pricesStandard Upper ClassPeak Upper ClassTaxes and charges
Antigua115,000135,000£822
Atlanta95,000115,000£996
Barbados115,000135,000£819
Bengaluru75,00095,000£880
Boston95,000115,000£996
Cape Town115,000135,000£883
Delhi75,00095,000£806
Dubai75,00095,000£821
Grenada115,000135,000£806
Jamaica115,000135,000£858
Johannesburg115,000135,000£863
Lagos115,000135,000£785
Las Vegas135,000155,000£996
Los Angeles135,000155,000£996
Maldives (Male)115,000135,000£948
Miami95,000115,000£996
Mumbai75,00095,000£833
New York95,000115,000£996
Orlando95,000115,000£996
San Francisco135,000155,000£996
Seattle135,000155,000£996
Shanghai115,000135,000£581
St Lucia115,000135,000£841
St Vincent115,000135,000£794
Tampa95,000115,000£996
Tel Aviv56,00066,000£354
The Bahamas115,000135,000£927
Turks & Caicos115,000135,000£920
Washington DC95,000115,000£996

How to earn Virgin Points from UK credit cards

How to earn Virgin Points from UK credit cards (April 2025)

As a reminder, there are various ways of earning Virgin Points from UK credit cards.  Many cards also have generous sign-up bonuses.

You can choose from two official Virgin Atlantic credit cards (apply here, the Reward+ card has a bonus of 18,000 Virgin Points and the free card has a bonus of 3,000 Virgin Points):

Virgin Atlantic Reward+ Mastercard

18,000 bonus points and 1.5 points for every £1 you spend Read our full review

Virgin Atlantic Reward Mastercard

3,000 bonus points, no fee and 1 point for every £1 you spend Read our full review

You can also earn Virgin Points from various American Express cards – and these have sign-up bonuses too.

American Express Preferred Rewards Gold is FREE for a year and comes with 20,000 Membership Rewards points, which convert into 20,000 Virgin Points.

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express comes with 50,000 Membership Rewards points, which convert into 50,000 Virgin Points.

The Platinum Card from American Express

80,000 bonus points and great travel benefits – for a large fee Read our full review

Small business owners should consider the two American Express Business cards. Points convert at 1:1 into Virgin Points.

American Express Business Platinum

50,000 points when you sign-up and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Virgin Points

Comments (123)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Travel Strong says:

    Nice table. Find it very useful compared to the previous option of running quotes for everything.

    Unfortunately (as someone with large pots in both schemes and 241 vouchers) it does just aid the decision to book with BA instead. But good to have the clarity.

  • Lev441 says:

    It’s still £150 more than the non RFS BA prices.. and a ridiculous price!

    My first upper award seat in 2016 was just below £500…. Prices for the YQ have got out of control. What’s rewarding about paying £1k for a seat that you’ve earned miles for……

    • TGLoyalty says:

      Have to blame the devaluation of the point for some of that

      • TGLoyalty says:

        Pound not point bloody autocorrect.

        • Lev441 says:

          True, but in real terms is almost a 10% year on year increase between 2016 and 2024.. quite a lot more than inflation!

          I know both BA and Virgin have not changed their points ‘charts’ in years… so you could say the schemes have been devalued by these outrageous surcharges rather than points increases

    • Mark says:

      Those who go back a bit further in this game remember it being a lot lower than that. I looked back at a Club World return booking to Johannesburg made in August 2005 where the taxes, fees and charges came to £253.20. The e-ticket receipt doesn’t give a breakdown, although these days the APD alone would be not far off that.

      I have never looked at redemption booking as being ‘free’, possibly because flight earnings have always made up a small proportion of the whole. I always put a value on the points, nominally 1p/Avios but I only assign 0.5p to Virgin Points based on my spreadsheet of cost/opportunity cost for my earnings and that feels reasonable given the level of fees, Virgin’s limited route network and inferior UC hard product (in my view, for the older seats which are the only ones we’ve flown in).

      On that basis I feel that I can still get reasonable value (just under £1100 UC return to Grenada over new year/early January using two upgrade vouchers), but am minded to switch more focus back to Avios largely because of the route network issue.

  • PeteM says:

    “IT’S HFP WOT WON IT” 🙂

  • TomB says:

    Good move but still have zero incentive to put any of my transatlantic work flights through Virgin instead of BA despite their status match. The only way that changes is by making redemption flights cost competitive with BA and I still find it difficult to stomach paying a grand in fees for an UC redemption so why bother in the first place. That and every time I do an UC redemption they do an operational change and switch out the plane to the old Boeing where UC is worse than even BA PE on the same route.

  • James says:

    Sorry if I don’t understand the terminology and this is what is referred to as surcharge.

    But have they increased the Taxes, fees and carrier charges for BA American Express Premium Plus Companion Voucher everywhere I’m looking it’s about £140 more for economy (yes I know the value isn’t in economy, it’s just a comparison) compared to when I looked on Monday?

    • Rob says:

      How can they? Fees are fixed since RFS came in. YQ surcharges are not passed on. £100 return on most routes.

      • James says:

        Thanks for the reply.

        I thought so too, have just emailed you a couple of screen shots, I’ve done LAX as an example but I’m seeing the same thing for New York, Denver and Chicago.

        • Mark says:

          I’d argue that RFS gives more flexibility for BA to silently vary the cash fees, and I’ve seen evidence of exactly that happening over the ~16 months since they’ve applied to CW redemptions.

    • NorthernLass says:

      Are you eligible for RFS? Fixed surcharges on RFS means economy is now £50/75 each way on US routes.

  • TimM says:

    Excellent reference except it does not mention Virgin’s routes from Manchester – the key advantage of Virgin over BA for those in the North.

    • NorthernLass says:

      I’ve concluded it’s not that much of an advantage – 5 transatlantic routes (so high surcharges), 2 of which are seasonal!

    • Rob says:

      Isn’t Lingus now virtually equal to Virgin at Manchester?

      • NorthernLass says:

        Never any J award availability though!

        • Rob says:

          There are reward seats in Business virtually every day!

          Manchester to New York:
          April 2024 – 13 days
          May 2024 – 21 days
          June 2024 – every day
          July 2024 – 29 days
          August 2024 – 29 days
          September 2024 – 28 days

          Same with Orlando and Barbados (only 3 flights per week).

          • NorthernLass says:

            You’re right – I have never found anything before! But inbound seems a lot harder to find, which is what I’ve been looking for in the past.

  • PeterK says:

    Perhaps the next HfP analysis should be to compare the miles and taxes VS vs BA. From what I can see the mileage required for a JRT on VS to the US is a lot less than BA, albeit on BA the taxes and fees are less for a reward saver booking.

  • shilly says:

    Why do the taxes for St Lucia say n/a?

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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