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How can I manage someone else’s British Airways Executive Club account?

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Can someone else manage your British Airways Executive Club account for you, as a third party nominee?  Can you run someone else’s British Airways account? 

There are many reasons why you may prefer to manage the British Airways account of a friend, partner or family member on their behalf. If you have ever booked a flight using miles from your partner’s account, but then had to persuade them to call BA when the booking needed changing, you will know what I mean.

How can you manage someone else's British Airways Executive Club account?

Some people also have jobs or other commitments which make it inconvenient to call British Airways during the day, whilst their partner is happily sat behind a desk for eight hours.

The good news is that British Airways allows a member to nominate someone else to manage their Executive Club account.

They need to create a ‘third party nominee’ for their account, or you need to create one via your account if someone else will be your nominee.

You aren’t even restricted to one nominee.  A member can list up to five people who will have access to their Executive Club account.

Once a member has added you as a nominee to their British Airways Executive Club account, you can call BA Executive Club and book tickets, amend or cancel tickets or enquire about anything to do with their account.  The only thing that you cannot do on behalf of the other person is make any changes to the membership of their Household Account.

I have been a nominee for my wife for many years. It has made it very easy to, for example, book open-jaw redemption flights (flights returning from a different airport to the arrival airport) using her Avios, which is a feature not available online and requiring an often lengthy call to British Airways.

To add a third party nominee to a British Airways Executive Club account, you need to visit this page of ba.com and click ‘Add A New Nominee’. As well as giving the name and email address of the nominee, you will need to create a password for them to quote when calling British Airways. It only takes a couple of minutes and then you are good for life.

(This article is part of our ‘BA Q&A’ series which explains how British Airways Club works.  You can see all of our ‘BA Q&A’ articles here. )

(Head for Points is the UK’s biggest frequent flyer website with 2.6 million monthly page views.  Want to learn more about earning and spending Avios?  Click here to read our latest news stories and click here to sign up for our free weekly or daily email newsletters.)


How to earn Avios from UK credit cards

How to earn Avios from UK credit cards (April 2025)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

Get 25,000 Avios for signing up and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

Get 5,000 Avios for signing up and an upgrade voucher at £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways American Express Premium Plus

30,000 Avios and the famous annual 2-4-1 voucher Read our full review

British Airways American Express

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £15,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points. These points convert at 1:1 into Avios.

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express

80,000 bonus points and great travel benefits – for a large fee Read our full review

Run your own business?

We recommend Capital on Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, and the standard card is FREE. Capital on Tap cards also have no FX fees.

Capital on Tap Visa

NO annual fee, NO FX fees and points worth 1 Avios per £1 Read our full review

Capital on Tap Pro Visa

10,500 points (=10,500 Avios) plus good benefits Read our full review

There is also a British Airways American Express card for small businesses:

British Airways American Express Accelerating Business

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

American Express Business Platinum

50,000 points when you sign-up and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

Comments (20)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Paul says:

    Very handy feature when the other half works and “ never has the time” to play silly games with tier point runs and reward bookings or simply to spend hours on the phone with BA

  • FEMW says:

    I am profoundly deaf (wear hearing aid – I would have said aids but currently in hospital just having had a cochlear implant!) I am also the travel agent in the family. The only issue I have with the third party nominee is that it doesn’t give the hint phrase so that I can remember the password!! I can change the password if I can remember the original otherwise it will be another call to BA with my husband in background ready to take over the call.

    • NorthernLass says:

      If you have a smart phone there’s a really useful app called Keeper which stores all your passwords – it’s especially handy if your phone has fingerprint or face recognition so you don’t need a password to access it!

      • Gordon says:

        Just so everyone knows, this is a 30 free trial! You need to subscribe after the trial period ends.

        • Anna says:

          I didn’t even know that 🤦🏻‍♀️. Asked my OH and he says it’s £10 per year – I do think that’s worth it though to have all your passwords with you. It covers both our phones as well, in the awful event of one getting lost!

          • Gordon says:

            I’ve just used the notes app, that comes with an apple device, to store all my passwords for years now, I use the search bar to locate a particular one. iCloud across all devices, It works ok for me.

      • Colin_Thames says:

        Or Bitwarden. Works on Macs, PCs, iPhones and Android phones and syncs your passwords between them. You can access the passwords by remembering just one master password and use face or finger print recognition. And it’s free. Very useful for those of us who have a mix of platforms, eg a Windows laptop and an Apple iPhone.

      • TGLoyalty says:

        Apple does that across device too

  • Mikeact says:

    Useful when you’ve passed away.

    • Colin_Thames says:

      That possibility struck me too. Would give your nearest and dearest access to your points even if you’ve died.
      I’ll just have to get my wife a bit more interested in points before I kick the bucket!

      • Bagoly says:

        Except that if the deceased holds a credit card (particularly BA Amex, but not just that) where the credit reference agencies seem to pass around the information and may reach BA.

  • john says:

    Thanks for the advice. Just done it for my wife, as she definitely would not want to be on the phone to BA for any length of time.

  • David says:

    Created one but do not remember putting in a password that I have to quote. Doh. I’m gonna have to re-register somehow.

  • yonasl says:

    A new change I recently saw on the BA website is that they may start pushing two factor authentication to everyone. That means in addition to your username and password you also need to enter an sms code sent to your phone.

    This is annoying for those managing multiple accounts or if you are trying to do anything from abroad without roaming.

    • Gordon says:

      Amex has two factor authentication, albeit you can toggle it off in settings, so if BA do introduce it, that could be an option also.

      With the amount of complex fraud in the world, this is welcoming.
      A victim of fraud who looses a vast sum of money may look at it differently! I’m no expert on security, but I guess this is being introduced for a good reason.
      I have roaming as a free bolt on, in my 02 contract, that can be used in the USA and many countries around the world, and apart from the odd drop out, I’ve never had any issues using it for banking and navigation purposes. I get that not everyone has as much data freedom.

      • John says:

        Amex offers email for 2FA which is more reliable than a tiny plastic/semiconductor card (albeit some email providers want you to use a sim card for their own 2FA)

  • Martin says:

    I’m also with o2 and have the volt travel benefit..
    However I’ve been charged a £6 daily charge in USA and Turkey recently..

    Am I missing something and being overcharged??

    Marti

  • ADS says:

    what’s the benefit of this over just giving somebody else your BAEC password ?

    apart from the advantage of being able to phone up BA

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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