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Review: JetBlue’s Mint Studio from New York JFK to London Heathrow

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This is our review of JetBlue’s Mint Studio on its Airbus A321LR fleet.

Like many airlines, JetBlue has embraced a ‘business plus’ model for its front-row customers. The lack of a passenger in front of you means that you benefit from more personal space and (often) privacy, something that is being embraced by more and more airlines.

JetBlue has branded its two front row business class seats (1A and 1F) as ‘Mint Studio’, which is available on all of its transatlantic flights including Heathrow, Dublin, Edinburgh and Gatwick to New York and Boston.

Review: JetBlue's Mint Studio from New York JFK to London Heathrow

Mint Studios can’t be selected during booking but are offered as an upgrade to customers, with pricing from £250/$299 one-way.

In this review, I want to look at the Mint Studio experience and specifically what you get versus a standard Mint Suite business class seat, which I’ve reviewed here. If JetBlue is a new airline to you then I recommend you read my introduction to JetBlue and how it’s disrupting transatlantic flying.

What’s the difference between JetBlue’s Mint Suites and Mint Studio?

I’ve outlined the upgrades in terms of personal space that Mint Studio offers over the standard Mint Suites, but what else is different?

As you’ll see below, most of the service you receive in Mint Studio is the same as any other business class customer: you get the same menu and drinks options and the same amenities such as slippers, blanket and amenity kit.

Beyond the additional space and privacy you get, it’s actually very similar to Mint Suite.

In fact, the best way to think of Mint Studio is not as a separate class of service (it’s not like first class) but simply as an improved front-row seating option.

Exploring the Mint Studio seat

Let’s start with what is different – the seat itself. The extra space is noticeable as soon as you board. Here is 1A, one of two Mint Studio seats on the plane:

Review: JetBlue's Mint Studio from New York JFK to London Heathrow

And here is a standard Mint Suite:

Review: JetBlue's Mint Studio from New York JFK to London Heathrow

The big difference is the addition of a padded bench to the right of the seat, which can act as a buddy dining seat (with its own tray table) as well as an extended bed area.

Review: JetBlue's Mint Studio from New York JFK to London Heathrow

In fact, the seat is very big in bed mode, with plenty of room for your knees if you’re a side-sleeper like I am:

Review: JetBlue's Mint Studio from New York JFK to London Heathrow

The Studio door and walls are the same height as other suites, but it is still very private. You are only really overlooked if someone walks past or stands up in their seat behind you. Definitely no awkward eye contact with the person across the aisle:

Review: JetBlue's Mint Studio from New York JFK to London Heathrow

Crew are very proactive in closing the suite door. As I mentioned in my Mint review, I find doors less necessary in an inward facing herringbone configuration where your head and shoulders are in the window and your feet are in the aisle, as you are better protected from the comings and goings of the aisle anyway.

Other features of the seat include an additional tall storage cupboard with mirror:

Review: JetBlue's Mint Studio from New York JFK to London Heathrow

There’s also a flip-up storage compartment along the window, which features a bottle of water and a tall thin storage unit.

Review: JetBlue's Mint Studio from New York JFK to London Heathrow

Another benefit of Mint Studio is the larger, 22″ in-flight entertainment screen. This is 5″ larger than a standard Mint Suite. Content is the same, which means a good selection of older films but fewer new releases than you might expect. The Master & Dynamic headphones were once again excellent.

Review: JetBlue's Mint Studio from New York JFK to London Heathrow

On the other hand JetBlue’s excellent free-for-all Fly-Fi more than makes up for it. After watching a 15-second ad I was connected on all my devices with speeds fast enough to browse and share images and photos to social media. I’m not quite sure how JetBlue can offer wifi to all customers and yet still maintain good speeds, but it does.

As with other suites, you get a very handy little laptop drawer underneath the screen, which in my opinion is one of the most useful storage compartments to have.

Review: JetBlue's Mint Studio from New York JFK to London Heathrow

And instead of one ambient light you get two!

Charging options are the same and comprise two universal sockets, a USB-A and a USB-C port as well as a wireless charging pad. As with my outbound flight, I couldn’t get the wireless charging pad to work despite using one all the time at home.

Apart from an additional printed cushion, the amenities are the same, with a pillow and blanket provided by Tuft & Needle. The amenity kit is the same Caraa sports mesh pouch that can be converted into a drawstring bag. It contains a sleep mask and ear plugs from Tuft & Needle, dental kit (bamboo tooth brush, tooth paste and mouthwash) from Plus Ultra, lip balm, peel wipes and ‘moisture cushion’ cream and hand cream from Dr Dennis Gross as well as a pair of socks and a deodorant wipe.

Review: JetBlue's Mint Studio from New York JFK to London Heathrow

And that’s the seat. More space, more storage, a bigger bed, bigger screen and buddy dining. Everything is just that little more comfortable and spacious.

JetBlue Mint Studio service and food

As I said above, beyond the seat itself the service in Mint Studio is identical to what any other customer in Mint receives. This is not a problem, given that JetBlue’s crew are fantastic.

On boarding, the crew asked if they could take my coat and offered me a choice of pre-departure drinks: orange juice, mimosa or (Italian) sparkling wine. This is served in a plastic cup due to storage and weight constraints, which doesn’t make a good first impression. Fortunately everything is served in real glassware after takeoff.

Review: JetBlue's Mint Studio from New York JFK to London Heathrow

On my day flight return from New York to London Heathrow, the first meal was a breakfast service, followed up by a smaller meal before landing.

JetBlue features an innovative small plates dining concept which lets you choose three of five possible plates for your first meal and two of three for your second. These are ordered via the in-flight entertainment screen.

Review: JetBlue's Mint Studio from New York JFK to London Heathrow

First up, however, is a small pastry served with a drink of your choice:

Review: JetBlue's Mint Studio from New York JFK to London Heathrow

For breakfast, the choices included:

  • Pineapple with toasted coconut
  • Salted yoghurt with raspberry jam and oated crumble
  • Avocado toast with roasted tomatoes, basil, parmigiano, crostini
  • Brioche French toast with roasted strawberries, whipped mascarpone
  • Frittata with leek, ricotta, herb and parmigiano salad

Sides of maple bacon and Calabrian chilli oil were also available. I went for the yoghurt, avocado toast and frittata. It is all served on one tray:

Review: JetBlue's Mint Studio from New York JFK to London Heathrow

As with my outbound flight, I was pleasantly surprised. Airplane breakfasts are rarely inspiring – nobody daydreams about frittatas – and yet I found it all delicious and different to the usual ‘scrambled eggs, sausage and potato’ that you so often get on flights. The frittata and bacon were fantastic, to the point that I think I audibly ‘mmmm’ed on my first bite!

Crew were very attentive throughout the flight and regularly asked if I wanted a top up or another drink. About midway through our 6:30 journey, they came round offering some snacks including crisps and nuts. I asked if they had any chocolate and they managed to find some cocoa covered cashews.

The second meal service was, in my opinion, less inspiring and probably my least favourite meal on all my JetBlue flights. The options were:

  • Tuscan kale salad with parmigiano, caeser vinaigrette and lemon
  • Carrot soup with puffed wild rice and cilantro (coriander)
  • Panini with mortadella, fontina, roasted red peppers and basil

I opted for the latter two. The carrot soup was nice but the panini felt a bit basic and less sophisticated than I would want for something in business class.

Review: JetBlue's Mint Studio from New York JFK to London Heathrow

Conclusion

Hopefully this gives you a taste for what you can expect in Mint Studio vs Mint Suite. Anyone looking for a bit more personal space is likely to be pleased.

As I noted above, it’s better to think of it as a preferred seating option than a separate cabin of service. I do think airlines generally could differentiate these business-plus seating options more, perhaps with improved bedding (a mattress topper would be excellent) or amenity kits.

As with standard Mint Suite, however, I think JetBlue perfectly balances excellent service with refreshing ideas and a more personable, less formal manner. Not everything is a winner (the plastic cup for pre-departure drinks being one of them) but JetBlue offers an exceptionally competitive product. In many cases, it’s better.

Comments (50)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Steve says:

    By no means the most important aspect of two good reviews, but as Rhys mentioned the non-functioning charging pad twice, I’m wondering whether he queried this with the advised excellent staff?

    Was he just unlucky or were all charging pads not working?

    • Blenz101 says:

      When someone yesterday mentioned the high instances of broken equipment Rhys suggested that such issues had been fixed as he didn’t suffer any such issues despite his own review(s) pointing out non functioning equipment.

      As we come to rely on these things it can be hugely frustrating when they don’t work. I am sure anybody who has taken a long distance train only to find the at seat power not working knows the feeling. And as wireless charging becomes the standard for our phones this kind of thing will become a bigger issue. Especially as your mobile may well hold onward tickets and act as your means of payment.

    • paul says:

      Take a look at the Mint review on TLFL.

  • The real Swiss Tony says:

    “As I mentioned in my Mint review, I find doors less necessary in an inward facing herringbone configuration where your head and shoulders are in the window and your feet are in the aisle, as you are better protected from the comings and goings of the aisle anyway.”

    Except if both buddy seats are in use, the two pax there will be staring directly at one another…

  • Gordon says:

    Certain wireless charging devices can be temperamental with different phones, example – I have had an Anker wireless charging dock for a number of years, now I have an iPhone 15 pro plus, I have to place the phone on the dock in a landscape position for it to charge, this was also the case for the iPhone 14, as apple have moved the wireless receiver in the phone.

    I can honestly say that I have never used a charging port/pad on an aircraft, I always have a fully charged phone before leaving home for the airport.I may top up in the lounge, I use my phone frequently and I’ve never had a dead battery anywhere in the world. But i understand the need for chargers on an aircraft for people that use their devices for streaming offline content etc.

    • Gordon says:

      Meant as a reply to @Steve above.

    • blenz101 says:

      All well and good but if you are kicked out of your hotel at around lunchtime and have an evening flight on an airline that doesn’t offer any lounge access (or any even have a lounge in the terminal they fly from in NY) plus offers unlimited free wifi on the flight you may quickly find that a working charger on your seat becomes increasingly important.

      • Gordon says:

        Your example is the perfect storm? But I get that people have their electronics tickets, and in some cases their whole life on their phones.

        I would have no problems with this, as my phone is charged overnight in the hotel. When I said I may top up my phone in the lounge, I use a power socket, so if there are no lounges, there will always be a power socket in the airport somewhere, I’ve never known an airport not to have one! Modern phones are quite resilient in their power usage now. I’ve never had an issue in all my 40 years of flying!

        • blenz101 says:

          I don’t really consider it to be a perfect storm. I would say it would be a fairly typical scenario to have to checkout at noon and take a transatlantic flight which doesn’t depart until the evening. And the lack of any lounge whatsoever was covered in the article.

          I’ve been at plenty of airports where the power solution is to rent a power bank but these have the issue that you need a powered phone to be able to scan the QR code and pay for the service. Beyond this you are looking for limited power sockets used by cleaning staff which may or may not already be in use.

          I think it is reasonable for anybody travelling in business on a modern aircraft to expect to be able to relax in the knowledge they will have working at seat power be that wired or wireless.

          There is clearly an issue with the current implementation of the seat power and others also reported consistently finding non functional equipment. Given the aircraft age this is something the airline should look to address.

          • Gordon says:

            As I said, I’ve never had a problem with a dead battery while traveling, I’ve traveled to many many destinations around the world, and all the airports I’ve passed through have socket outlets, and I’ve been to some off the beaten track destinations.

            Never seen one of these “power banks” if an airport in the 21st century does not have a power point of some sort, there’s a problem!

            Personally if I was on a night flight, flying across the pond or not, I would use the time wisely and sleep as oppose to using my phone. But I’m not a business traveler.

          • Gordon says:

            As a side note, may I suggest a power bank that is fully charged before leaving your hotel, as a back up. These small things are invented to help!
            Doubt you will ever need it, but might put your mind at rest while traveling!

    • lumma says:

      I’m certain that 99.9% of people on a transatlantic flight who need power will have a wired charger anyway.

      I’ve never understood the benefit of wireless charging, where you’ve got to put the phone in the exact spot for it to work and it charges slower versus just plugging in a cable

      • blenz101 says:

        You somewhat miss the point, it could just have easily been the at seat plug / USB port which was faultly.

        We are moving to an increasingly wireless world and can’t be many generations away from (likey Apple lets face it) phones that have no ports and rely entirely on wireless solutions.

        As for the benefits of this approach? No need to carry cords, sockets or adapators. Reduced risk of electrical fault as the standard is designed with safety in mind. Less chance of tripping or accidently tugging the cable sending the phone to the ground.

        • JDB says:

          I’m not sure why the Chinese charger model isn’t more widely used. You can pick up a small charger pack absolutely anywhere – it has the key cables, charges super fast and can then be dropped off elsewhere, all for about 30p.

        • lumma says:

          But that’s the problem, Apple being Apple, you’ll end up with a standard that can’t be universally used by all and will still need a socket/usb ports for laptops, handheld consoles, etc.

          The only places I’ve seen wireless pads in the wild is in the first class train lounges that were once one of the Virgin TOCs and McDonald’s and my experience was that they barely worked if at all.

          For it to work you need something like that charging mat that Apple proposed a while back, where you could place your devices anywhere and they’d still charge, but I believe they gave up when they deemed it impossible to make without overheating

          • kiran_mk2 says:

            Sadly it seems most businesses (cafes, car manufacturers, airlines, hotels etc) are just rolling out Qi wireless pads as the Qi2 standard (which uses magnets to align the phone to the charge coil and hold it there) is rolling out and seems to be much more useful. No doubt it will take another 10-15 years for Qi2 chargers to roll out in these places.

  • lumma says:

    Hmmm, I’d be happier with the $299…

    • AJA says:

      This is the crux of the proposition; basically a bit more personal space for that extra cash.

      I’m not sure it’s worth it on a relatively short daytime flight . Definitely much nicer if uou do actually want to sleep though

      I’m curious if the other seat was occupied? Same question on the outbound flight – were they occupied?

      Good on JetBlue offering the service but a lack of lounge options on the ground and the relatively few number of flights in case of IRROPS makes me wonder if the cost saving over BA or any of the other full business class offerings is really worth it.

      • Rhys says:

        Yes, always seemed occupied.

        • AJA says:

          That’s good to know – JetBlue obviously has worked out that the premium they charge is attractive enough to be taken up.

  • paul says:

    As I said yesterday, the seat looks modern and clean.

    The extra space in the Studio to turn over in bed mode would be amazing – though not £250 amazing.

    Also, is it me but I always though a Suite was superior to a Studio – JetBlue think the opposite.

    AND potential travellers really need to read reviews highlighting the extremely hostile “customer service experience” post flight before parting with a penny.

  • Richie says:

    The XLR version of the A321 can fly further, so you’d be enjoying the studio for longer which would be great.

    • Jonathan says:

      You’ve got to find an airline using it for the further than the closest two U.S. cities (to Europe) !

  • BBbetter says:

    SQ also use plastic cups before takeoff, but they look very good.

  • BBbetter says:

    Do economy pax also have to choose food options on the screen?

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