Maximise your Avios, air miles and hotel points

First ‘densified’ BA Cityflyer aircraft starts flying today

Links on Head for Points may support the site by paying a commission.  See here for all partner links.

Today is a bad day for anyone who flies with BA Cityflyer, which operates from London City Airport.

According to Flyertalk reports, the first ‘densified’ Embraer 190 aircraft, with eight extra seats rammed in, will begin service on the 9.45am San Sebastian flight today.

It is also due to be used on the 2.55pm Frankfurt flight in the afternoon.

I should say that the ba.com seats maps for these flights still show the standard seating configuration (25 rows, not 27 rows) at the time of writing so this isn’t 100% guaranteed.

BA Cityflyer fleet to gain 8 extra seats

The new seating was meant to have been launched some weeks ago, but we understand that there have been delays in getting the required certifications.

Historically, Cityflyer’s Embraer aircraft fleet has had a generous (by modern standards) 33 inch seat pitch. This is because British Airways deliberately ordered them with 98 seats.

One reason was due to contractual issue with ‘mainline’ pilots. Heathrow pilots agreed to accept a lower paid pilot fleet operating from London City as long as the aircraft had under 100 seats and so offered less competition to Heathrow services.

There was also a cabin crew issue. Regulations require one crew member for every 50 seats installed on an aircraft. This is not OCCUPIED seats, it is INSTALLED seats. A 98 seat aircraft only requires two members of cabin crew.

These two issues have now gone away:

  • Heathrow pilots accepted a new contract as part of the pandemic restructuring which, I believe, removed any ability to influence the size of aircraft at London City. Remember that the new Euroflyer operation at Gatwick also pays pilots less than at Heathrow.
  • I understand that Cityflyer has already been experimenting with having three crew members on some flights for the last few months in an attempt to improve customer service. Three crew members would also potentially allow ‘buy on board’ to be launched in Euro Traveller.

What do the new BA Cityflyer seat maps show?

Here is a map for a future BA Cityflyer service using the old configuration. You will see that it has 25 rows.

Here is the seat map for a different flight. It has 27 rows, reflecting the densification:

What do we know about the new seat?

Officially, nothing.

It is reportedly the Geven Essenza RJ seat which offers:

a touch of those extra essentials able to slightly elevate a normally basic high density economy cabin section, into something with a bit more

Here’s a picture from their website (click to enlarge) albeit without the adjustable headrest that BA has apparently added:

New BA Cityflyer seat

The colour scheme is believed to be the same as the new Club Europe seats recently unveiled for the Heathrow fleet. There will be no at-seat power of any sort and no wi-fi.

What is the legroom on densified aircraft?

It seems that:

  • rows 1-12 will retain a 33 inch pitch
  • rows 13-25 will shrink from 33 inches to 29 inches
  • row 26 (new) will have a 29 inch pitch
  • row 27 (new) will have a 28 inch pitch

Whilst the entire aircraft has been refitted with the new slimmer seats, the exit row remains at Row 12. This is because the position of the emergency exits is fixed, removing the ability to add an extra row in front of it, and BA wants to give Club Europe passengers some extra space.

According to a report on Flyertalk:

“I’ve tried out the new seats and they are certainly much firmer than the old ones, but are taller with better back support and an adjustable headrest. I would say you sit higher off the ground than the current seats, and this along with a thinner back should mean legroom beyond row 12 is acceptable. Tray tables have a lip on the edge so no more meal trays sliding off.”


How to earn Avios from UK credit cards

How to earn Avios from UK credit cards (April 2025)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

Get 25,000 Avios for signing up and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

Get 5,000 Avios for signing up and an upgrade voucher at £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways American Express Premium Plus

30,000 Avios and the famous annual 2-4-1 voucher Read our full review

British Airways American Express

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £15,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points. These points convert at 1:1 into Avios.

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express

80,000 bonus points and great travel benefits – for a large fee Read our full review

Run your own business?

We recommend Capital on Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, and the standard card is FREE. Capital on Tap cards also have no FX fees.

Capital on Tap Visa

NO annual fee, NO FX fees and points worth 1 Avios per £1 Read our full review

Capital on Tap Pro Visa

10,500 points (=10,500 Avios) plus good benefits Read our full review

There is also a British Airways American Express card for small businesses:

British Airways American Express Accelerating Business

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

American Express Business Platinum

50,000 points when you sign-up and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

Comments (77)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Dannyrado says:

    OT: Sadly I still make little mistakes. I booked a multi-city flight on BA.com yesterday and used my Amex plat (so that I was covered by the insurance..) Of course the foreign transaction fee is gigantic.
    If I use the 24h cooling off, considering the transaction isn’t even showing in pending, do you think I’ll get the fee back?

    Also, a 1h30m connection from Aerlingus to AA in LHR?? Is it doable?

    • BJ says:

      If you want the insurance you’ll have to live with the amex fee which is the typical 2.99% IIRC. There will be no BA fee for cancelling within 24h. Thus query should have been in the forum.

      • Mikeact says:

        +1

      • TGLoyalty says:

        Think OP means will the 2.99% fee be completely reversed and I believe the answer is yes you get 2.99% back. however, as the original transaction will post and then you’ll a refund and any difference in exchange rates with lead to a loss or gain.

  • BA Flyer IHG Stayer says:

    Don’t know about the fee as I don’t have an Amex

    They wouldn’t have sold it as a connection if it wasn’t doable.

    MCT for T2-T3 is 75 mins and the vast majority of people do it is a lot less than that.

  • BJ says:

    I imagine this is tight for passengers only 1.70m tall, absolutely dreadfull for those taller. Do evacuation tests required for aircraft stipulate ranges for physical height and build stats of volunteers used in such tests or can the manufacturers and airlines manipulate the tests to some extent by using only average height and build volunteers? Also, do people of varying age and ability need to be used? From my memory of such tests on documetaries tge rests seem to be often done with aircraft cabin crew acting as passengers.

    • Callum says:

      I’m over 1.90m and fit perfectly fine in 28″ seats.

      It’s absolutely not comfortable, but everyone I’ve ever seen claim they “can’t fit” are slouching in the chair. If they sat up straight there’d be room.

      You can absolutely ask whether that’s an appropriate comfort level for a “premium” carrier, but people complaining about safety are invariably hyperbolic in my experience.

      • John says:

        It depends on the relative lengths of your torso and legs. Tall people whose hips are “higher up” may find it less comfortable than people of the same height whose hips are “lower down” their body

  • Willmo says:

    I happened to see that yesterday that Aerolopa already has a seat map for the configuration.
    This may give us a sense of the what the new seat looks like.

  • JPK says:

    Bad move by BA. Think about passenger’s comfort, not just cramming them in. Needs to be better than LCCs if you want to charge more.

  • Joey B says:

    Having recently looked at a long weekend in San Sebastian I was initially drawn to BA because it flies direct to SS (EAS) and has great timeslots to/from City Airport. But for two it was either £800 in Basic Economy or £1200 in Club (of course, with no lounge at City and zero award seat availability) – in either case, wildly expensive compared to the competition.
    After much deliberation we decided to take a different route with Vueling which includes 2 nights stopover in BCN. With the hotel accommodation, the extra flight, plus all the Vueling priority add-ons it still came out cheaper than BA Basic Economy.
    The fact that BA have taken such a rip-off route and selected it for densification sucks beyond belief.

    • NigelHamilton says:

      When LCY- San Sebastien first launched (Nov 22?) you could pick up an economy seat for £31 each way!

      • TGLoyalty says:

        Only flies two days a week .. in November it’s now £80 ew

    • mkcol says:

      All routes will be densified.

  • Andrew Halket says:

    Will certainly be using Avios to go business out of LCY in future- I guess this adds to the differentiation out of LCY given that there’s no lounge. The overhead luggage bin issue is going to be even worse – at least in Club they’ll not insist you put a (smallish) piece of luggage in the hold.

  • Lou says:

    I guess this now means if I don’t make the first few rows, I won’t be able to fit the maximum allowed hand luggage on the passenger side of the aircraft!

This article is closed to new comments. Feel free to ask your question in the HfP forums.

The UK's biggest frequent flyer website uses cookies, which you can block via your browser settings. Continuing implies your consent to this policy. Our privacy policy is here.