How to turn off the annoying Amex ‘Do you want to pay with points?’ pop-up window

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• Char Char says:

  15 Jul15 July 05:29

  Thanks has been wondering if possible

• Sam says:

  15 Jul15 July 05:44

  Good tip. Surely this window doesn’t appear for supplementary card holders?

• BJ says:

  15 Jul15 July 06:45

  Great tip, thanks 🙂

  Whilst on the topic of these amex payments, I often have a problem typing the SafeKey in the box provided for it. The box and keyboard both show but when pressing the keyboard the numbers do not appear in the box and I have to start over. This only happens for me with amex SafeKey, no other OTP. Anybody else have this issue or know what’s going on?

  • BBbetter says:

    15 Jul15 July 08:17

    Sounds like a browser issue. Have you tried on other devices and browsers?

    • BJ says:

      15 Jul15 July 09:18

      Thanks, two different browsers on same tablet, it doesn’t happen all the time though. I cannot recall if it ever happened on my phone.

  • L Allen says:

    15 Jul15 July 08:56

    I always click once in the box before typing in the number to make sure it has ‘focus’. I notice this happens a lot on site with MFA.

    • BJ says:

      15 Jul15 July 09:21

      Thanks for tip, I’ll look for site patterns as I just replied to @BBB it doesn’t happen every time.

• Doc says:

  15 Jul15 July 06:49

  Thank you. Very useful

• darcy says:

  15 Jul15 July 07:16

  Thank you! I should earn points for the number of times that I had to click that thing off. 🙂

• LittleNick says:

  15 Jul15 July 07:22

  Great! Very very helpful thanks as it’s such a poor value. I didn’t realise the supplementary cardholder could spend my points in this way as it’s never come up for them so assumed it would always be just me waiting to press the wrong button

• holland says:

  15 Jul15 July 07:26

  Excellent. Does it suppress the need to click through that window completely?

  After a couple of occasions where I failed to click continue and subsequently the purchase did not complete, I switched entirely to barclaycard avios for online purchases.

  • TGLoyalty says:

    15 Jul15 July 15:14

    No as it’s part of the online verification process which might ask you for a OTP.

    What issue do you have using it?

• @mkcol says:

  15 Jul15 July 07:41

  Or just use Google Wallet 🤷🏼‍♂️

  • Ironside says:

    15 Jul15 July 09:55

    …and hand over your purchase history to Google.

    For free.

This article is closed to new comments. Feel free to ask your question in the HfP forums.