The new ba.com website is rolling out

Back in March, British Airways announced it was rolling out an upgraded and updated ba.com.

I’m sure anyone who has used the website or the app in recent months knows why, as all too often even basic tasks such as checking in can be a struggle.

Part of the problem, according to CEO Sean Doyle, is that parts of the BA website date back to the year 2000 and are in dire need of a ground-up rewrite.

As such, the new website isn’t just a re-skin of the existing one but a complete overhaul, including many of BA’s back-end IT processes. Overall, BA is spending £750 million on upgrading the IT infrastructure across its entire operation, including the website.

On the website, the goal is to increase self-service functionality to the point that you will be able to do most things yourself, rather than having to call up. This includes making changes during times of disruption, with the new system able to offer you alternative flights on other airlines should yours be cancelled.

Whilst the new look has been in beta testing on certain routes, it now appears to be rolling out more widely and I was surprised to find myself redirected to it when I was on ba.com this week. If you don’t have it, and are curious to see what it looks like, this link will take you there.

BA told us that the rollout would start by the end of the year, but as anyone with access to the new site will know, some processes are still diverted to the old one. The ‘My Executive Club’ section, for example, is still a little clunky.

(Frankly, there is clearly still some way to go. You can’t see the booking boxes without having to scroll down which is terrible UX. Even HfP has strict rules about what should appear ‘above the fold’ and it doesn’t instil a lot of confidence.)

An improved app is also expected to follow, albeit I don’t think this is due until 2025.

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How to earn Avios from UK credit cards (April 2025)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus Mastercard

Get 25,000 Avios for signing up and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios Mastercard

Get 5,000 Avios for signing up and an upgrade voucher at £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways American Express Premium Plus

30,000 Avios and the famous annual 2-4-1 voucher Read our full review

British Airways American Express

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £15,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points. These points convert at 1:1 into Avios.

SPECIAL OFFER: Until 27th May 2025, the sign-up bonus on the ‘free for a year’ American Express Preferred Rewards Gold card is increased from 20,000 Membership Rewards points to 30,000 points. Points convert 1:1 into Avios (30,000 Avios!) and many other programmes. Some people may see even higher personalised offers. Click here to apply.

SPECIAL OFFER: Until 27th May 2025, the sign-up bonus on American Express Platinum is increased from 50,000 Membership Rewards points to a huge 80,000 points. Points convert 1:1 into Avios (80,000 Avios!) and many other programmes. Some people may see even higher personalised offers. Click here to apply.

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express

80,000 bonus points and great travel benefits – for a large fee Read our full review

Run your own business?

We recommend Capital on Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, and the standard card is FREE. Capital on Tap cards also have no FX fees.

Capital on Tap Visa

NO annual fee, NO FX fees and points worth 1 Avios per £1 Read our full review

Capital on Tap Pro Visa

10,500 points (=10,500 Avios) plus good benefits Read our full review

There is also a British Airways American Express card for small businesses:

British Airways American Express Accelerating Business

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

American Express Business Platinum

50,000 points when you sign-up and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.