Is British Airways ending its brunch service?

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• Boo-boo Bear says:

  14 Dec14 December 14:59

  I think the whole meal and drink thing is excessive & overrated at times. These vloggers who stuff their faces and drink everything on offer to ensure they get value for money are definitely heading into DVT territory.

  Personally airlines should be looking at reduced fares and offer comfort over food. A bed for overnight long haul but daytime westbound PE is ideal with a few sandwiches and a glass of vino usually sufficient for most.

  Merry Xmas

  • JDB says:

    14 Dec14 December 15:38

    You can add to the TLAs, OCD and OTT.

  • FlyingTayto says:

    14 Dec14 December 18:36

    The food aspect is a minimal amount of the fare you pay.

  • BA Flyer IHG Stayer says:

    14 Dec14 December 19:54

    Ok you do you.

    Many want to be fed properly on a plane especially if I’m paying for business class.

    And if an airline did cut back the food the saving is miniscule when seen as part of the entire fare. You’d hardly notice it if they did.

    You’d be surprised at how little airlines pay for food and drink even in Business and F. They aren’t paying retail prices for a start. And alcohol served once in the air is free of excise taxes – which is a good proportion of the retail price. That plus bulk deals further reduced the price

• Alex Sm says:

  14 Dec14 December 17:25

  “ Because who doesn’t have wine with breakfast?”

  Austrians and Hungarians do! 🇦🇹🇭🇺🍾

  • Londonsteve says:

    14 Dec14 December 19:42

    I take it you mean sekt/pezsgo? A delightful aspect of a good breakfast in that part of the world.

  • Greenpen says:

    14 Dec14 December 20:08

    I have been in. French cafe in the countryside at 6 in the morning and a significant number of men were having an early morning glass of red!

    • Londonsteve says:

      14 Dec14 December 20:14

      That’s nothing, a significant number of men in the Hungarian countryside will start their day at 6am with a shot or two of the local firewater, aka palinka which is a fruit brandy, very similar to Austrian schnapps. In fact, there’s even a greeting to this effect, wishing someone a ‘palinka filled good morning’, or something to that effect, although the fur clad elderly lady waiting at a bus stop in Budapest might understandably raise her eyebrows if you deployed this in the capital.

  • Wally1976 says:

    14 Dec14 December 22:47

    Rhys has clearly never been to Wetherspoons at 8am either 🤣

  • Chris Jones says:

    15 Dec15 December 21:05

    Austrians have also beer with breakfast

• Chris Parkinson says:

  14 Dec14 December 18:22

  I was served the Great British Beunch in Club World and it was disgusting. The staff were embarrassed to serve something so poor in a premium cabin. I cant imagine Emirates, Singapore airlines, Virgin, or any other reputable airline serving such rubbish food to their Business and First Class customers. It was a disgrace.

  • RC says:

    14 Dec14 December 21:31

    It may explain why BA’s Calum Laming doesn’t work for any of those airlines.
    All hot air and no delivery: almost everything promised at the customer event last year has not been delivered or cut back. I’d go so far as to say under his watch BA has gone backwards after the brunch and supper fiasco. Shareholders should be asking questions about what he’s paid to do.

    • George says:

      14 Dec14 December 21:37

      IAG’s share price is up almost 90% since the end of last year so they’re probably quite happy

• Lady London says:

  14 Dec14 December 21:54

  I could live with brunch if only airlines would tell the truth and stop lying to us.

  if I see ‘enhancement’ or ‘customer feedback made us do this’ or ‘we have ten times more award seats now’ or ‘we have made award seat prices cheaper on average’ ….with the last 2 proud statementsnot referring to seats on a route/month anyone wants as the numbrr of those offered is now zero or cost 6x more….)….

  Hi BA, Hi Shai, Please just be truthful and stop this PR whitewashing, we are more understanding than you think.

  • NorthernLass says:

    14 Dec14 December 22:22

    Exactly this. If people have got the brains to earn the cash and points to pay for premium cabins, they know BS when they see it!!

    • Thomas says:

      14 Dec14 December 23:00

      I own 6 donkeys. Donkeys love carrots. You put the largest carrot or the smallest carrot in their bucket. The moment you shake it, they all come running!!! I guess BA is just shaking the bucket with ever smaller carrots, yet still people come running!

      • Lady London says:

        15 Dec15 December 00:07

        Someone said carrots? Eee-aww.

    • Scott says:

      15 Dec15 December 00:39

      They might know things are BS, but they keep paying for it, and perhaps in BA’s eyes, this is telling them that the customer is more than happy with things.

      Put the prices up 20%, CW is full.

      Provide one of the worst booking apps – people keep trying again and again until
      BA take their money

      Trim this and that, “take my money!”

      As long as there are bums on seats, especially in the premium cabins, BA don’t
      need to worry too much

      • NorthernLass says:

        15 Dec15 December 01:03

        Yes but there has been such an outcry over Brunch/Suppergate, these are apparently being abandoned, so they can’t be that complacent.

        • Thomas says:

          15 Dec15 December 06:35

          And rightly so!

• Spaghetti Town says:

  14 Dec14 December 23:39

  Are you an IAG shareholder then rhys? Some better investments out there i would say 😉

• FlCL says:

  15 Dec15 December 05:39

  Recently club suite flew to HK – didn’t drink anything but sparkling water, and said no to all the meals and instead used the opportunity of missing bad food for a long fast instead.
  Have been trialing this on off for all my long haul flights now and I’ve never felt better getting off the flight and getting some actually good food when I landed let alone actually getting proper (not alcohol induced) sleep.
  The amount of alcohol some people glug down for the sake of “making up for the price” is just a recipe for arriving tired a lot of times.

  • jM says:

    15 Dec15 December 09:28

    Speaking to my contact at BA they confirmed it was being withdrawn in the new year as it had been a customer catastrophe.

• Andrew says:

  15 Dec15 December 10:15

  Just flew the A380 21:15 CW LHR-JNB on the 13th and there was nothing Christmassy about the food in the slightest; and as expected, a limited selection.

• jamestg86 says:

  15 Dec15 December 19:12

  But why, oh why, do you keep flying with them?

  As an angry, mid 40’s, Manchester based flyer, I’m fascinated by how completely thick as pig excrement people are, in terms of where they spend their dosh.

  I’m lucky enough, like Rhys, to be gifted Gold. And I still take Jet2 every time over BA. And I’ll gladly take Ryanair and Easyjet over them too.

  The only time BA comes in handy is when they screw up (at least 1 in 2 times if you live up north), but you’ll get your compo fairly quick and luggage claims etc. Other than that, they’re complete trash, and the buffoons on FlyerTalk who praise everything, are absolutely deluded.

  If Tesco started selling you gone off food, would you return?

  If Argos started delivering a substandard product, would you keep going back?

  But you weirdoes all keep going back to BA…

  • John says:

    15 Dec15 December 19:48

    In over two hundred flights with BA the worst thing that has happened to me is that someone forgot to bring me a drink that I didn’t want anyway.

  • RC says:

    16 Dec16 December 04:18

    Jet2’s customer services leaves BA dead in the water.
    Not only that: their pre-order meals are better than the BA ‘great British*’ brunch offerings.
    Is Calum Laming the next Vasu Raja?

    • Londonsteve says:

      16 Dec16 December 19:12

      I’ve never flown with them but only ever heard positive things about Jet2. It takes quite some doing to develop a reputation that’s so positive from the majority of customers in an era of wafer thin margins and general corporate cynicism. Chapeau to Jet2, I’d love to try them one day.

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