Maximise your Avios, air miles and hotel points

Why you should use AwardWallet to track your frequent flyer miles and hotel loyalty points

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There is only one miles and points tool that I use every day – and have done for a number of years – and that is AwardWallet.

It turns out, however, that I hadn’t done a single article in 2024 which talked about AwardWallet. I thought it was worth a look today as part of our series of introductory articles for the New Year.

AwardWallet allows you to store the log-in and password details for pretty much all of the loyalty programmes you are in. It isn’t just travel, either – Nectar, Boots Advantage, Tesco Clubcard, Harrods Rewards …. it covers 630 programmes from across the world.

Award Wallet review

Across their entire membership, it is tracking over 221,000,000,000 miles and points for 815,000 users.

You can store programmes for various different people inside one AwardWallet account. When I log in, I see over over 25 different accounts across my family. A clever part of AwardWallet is the ability to sideline schemes which are dormant or rarely used.

Not all programmes are supported, unfortunately.  A few block it deliberately, such as American Airlines and Delta.

You can sit and back and do nothing with AwardWallet if that is how you want to play it. Once a week, AwardWallet will automatically log in to each of your programmes and update your balance. It will then send you a weekly email with all of your balance changes.

For the more obsessive, like myself, you can log in to AwardWallet and simply click ‘Update’. AwardWallet goes off and updates all of your ‘active’ balances immediately. On a PC you can leave it running in another window.  There is also an app which lets you check all your miles and points balances on the move.

I won’t beat around the bush – AwardWallet has got a lot less useful in recent years. The number of active schemes I’m in which update automatically without triggering 2FA or similar is relatively few. However, for me, the real value is seeing all of my balances in the same place.

The way around this is to disable 2FA accounts inside AwardWallet. Once a month I update the key 2FA ones, like American Express, and then immediately disable them again to stop the 2FA coming up until I’m ready to update them again.

If you are not already a member of AwardWallet, you can sign up for free here.

Award Wallet review

What is AwardWallet Plus?

Whilst AwardWallet is free, you can pay $50 per year to upgrade to ‘Plus’ status.  This comes with a number of extra benefits:

  • Balances update in parallel rather than one at a time (claims a 5x increase in updating speed)
  • The expiry dates of your miles are shown, based on what AwardWallet knows about the expiry rules of the programme, your status and your recent activity
  • You receive email warnings if miles are heading towards expiry
  • You can see historical transactions for some programmes and a graph of changes in your total balance for all programmes
  • You can update your balances multiple times per day (although the free version lets you do it twice per day, which is more than enough for most people!)

A note on security

Some people, understandably, are worried about the security of their account details. (AW is owned privately by a couple of guys in the US albeit they have quite a big team now.) If you are, you can choose to have AwardWallet store all of your log-in and password data locally on your PC, not on their server. The only impact of this is that you are limited to checking your balances on that one device.

My personal view is that using AwardWallet improves your security.  When my Tesco Clubcard vouchers were stolen a decade ago, it was AwardWallet that notified me.  If I hadn’t seen my balance change, I may not have noticed for months.  AwardWallet has been in business for almost 20 years now without any serious issues.

I am a big fan of AwardWallet, and if you have never used it I recommend taking a look.  It doesn’t take long to set up, and once you have all your data there it becomes quite addictive checking your balances. There’s no doubt that 2FA has reduced its usefulness, but it is still my ‘one stop shop’ for keeping my balances in one place.

You can sign up here and there is no charge unless you decide to upgrade to Plus at some point.

Comments (59)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Matt says:

    [quote]It turns out, however, that I hadn’t done a single article in 2024 which talked about AwardWallet. I thought it was worth a look today as part of our series of introductory articles for the New Year.[/quote]

    ….But it is substantially the same as when it was last run in 2022.

    • Matt says:

      2023 – typo

    • mecrash says:

      Maybe no article since 2022.
      However it’s been mentioned more times than I’ve had got dinners in the last 5 years.!!
      If you want your accounts locked, go ahead, sign up..
      Even us early adoptors, who had cheap annual subscriptions can no longer see the value in award wallet due to the steep increase..

      10 dollars was OK, to be locked out of accounts occasionally..

      50 dollars to be locked out of more and more accounts regularly means I’ll be binning if off..

      Especially as BA now also have free alerts to reward seat updates, availability etc..

      All maths award wallet, not so rewarding..

      Absolutely fantastic a few years ago, absolutely redundant in 2026..

      • Sean says:

        Totally agree, it was very useful in the early days before 2 step verification came along. I had to turn off most of the automatic updates to stop the account s getting locked. Automatic updates was the whole point of Award Wallet. My BA account took months to get unlocked.
        When I got the email saying the cost for this privilege was increasing from $10 to $50 I cancelled.

    • Dubious says:

      I think most of the team are away so this is probably a bit limited in editing the original article.

      I do think it needs a broader update though, so I think the Trip tracker is quite a useful feature alongside the points tracker.

    • daveinitalia says:

      The last time this article was run was 26 December 2023 with the introductory text:
      “There is only one miles and points tool that I use every day – and have done for a number of years – and that is AwardWallet.

      It turns out, however, that I haven’t done a single article in 2023 which talked about AwardWallet. With a few days of the year left, I want to remedy that.”

      During holiday times we always get a little deja vu (later today this will redirect to the current article) https://www.headforpoints.com/2023/12/26/awardwallet-review-3/

      • HampshireHog says:

        I think Rob said a lot of these articles are ‘another chance to see’ i.e. repeats for new readers after the F.T. article

  • Davedent says:

    Not sure about AwardWallet – it’s an indicator your points strategy is flawed. Max 2 airlines (excluding avios) Max 2 hotel chains. If you need an app you have you have lost the plot.

    • Dubious says:

      When you end up with orphan miles in a few different places due to occasional flights on non-preferred airline or hotel stay, or other non-travel loyalty schemes, it is quite useful having them on the platform. I was surprised to see quite how many I have listed.
      I have also used it to track gift cards.

      • meta says:

        Your strategy is flawed if you only collect with two airlines and two hotels programmes. For one, you’re exposed to so much devaluation.

        Award Wallet is for the lazy. It takes me an hour max every weekend to check all of my 28 airline and hotel points and update my spreadsheet. It’s not that hard.

        • Chris says:

          Of course it is for the lazy. That is why I used it (before them going back on their lifetime promise of $10 a year). I don’t think saving an hour every week of my life is an insult. Yes I am lazy. I have a life where an hour a week is better spent doing other things.
          My issue is with trust.

        • Roy says:

          I appreciate I may actively participate in far fewer schemes than you, but an hour a month sounds high!

          My spreadsheet includes points and expiry dates, and uses conditional formatting to highlight expiry dates in different colours based on whether they are “safe” – greater than 1 year to expiry or not expiring (green), less than a year (yellow), less than six months (pale red) and less than three months (bright red).

          Makes it very quick to update because most of the time I just do a partial update and only update the rows for the schemes I’m actively interested in – but I’m always aware of accounts I may need to check on in case the points are at risk of expiry.

          • Saltrams says:

            What chance you could make your spreadsheet commercially available? (Pre-formatted csv template, not your personal award details 😂)
            I know I would make a serious evaluation of price vs usefulness if you did!

  • Youngtraveller says:

    Because of AW, I had my account on QR blocked and I am unable to access it. The same happened with BA in the past too. However, I still use the tool with hotels.

  • JK says:

    Love the tool but… The price rise is difficult to swallow given:
    1) previous offer was “for life”, even HfP used this phrase. Lifetime worked out at about 5 years in reality.
    2) usefulness has gone backwards as they can’t deal with all the 2FA, and accounts end up locked.
    Disappointing.

  • Jon says:

    I cancelled mine in the end, having been on the original early-adopters discount for many years. For me, the whole point was being able to have it do its thing in the background and alert me when balances changed. The 2FA thing put paid to that for almost all of my accounts – and in some ways made it worse as I kept getting flurries of authentication codes from, eg, Hotels.com, caused by AwardWallet trying to login every few minutes. Final straw was when my annual subscription auto-renewed and the fee went out with no warning/prior comms, which annoyed me enough to finally get off my backside and cancel it. A shame – it was very useful, but no longer, sadly.

  • BJ says:

    I see no reason whatsoever why I should use AwardWallet, I never have and I’m not starting now!

    I guess at my age there are good reasons for memorising, using and frequently changing passwords, PIN etc 🙂

    I guess this is another article aimed at newbies but in light of recent reported issues I’m not sure that is a good idea.

  • Matt says:

    Award Wallet used to be good, but unfortunately hasn’t/can’t keep up with developments. Save your money and, if you really want all your balances in one place, keep a spreadsheet: you have to manually update them anyway using Award Wallet.

  • Nick says:

    Wouldn’t touch AW with a bargepole. I signed up as thought it was a great idea on paper but it kept getting my BA and Qatar accounts blocked. Now with 2FA it’s redundant. Shame really.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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