Review: the British Airways Boston Logan lounge – it’s very good!

This is our review of the British Airways lounge at Boston Logan International Airport.

After New York, I suspect Boston is one of BA’s top gateways in the United States with up to three flights a day in summer. It therefore makes sense that British Airways operates its own lounge at Logan airport – one of just five BA-branded lounges in the States (I’m not counting the lounges at New York JFK here, which are shared with AA and not BA-branded.)

British Airways is planning a lounge in Miami which will debut a brand-new look. Based on renders I have seen, this will be a massive upgrade on the current aesthetic. For now, however, this is what you get.

Having said that, whilst the design of the British Airways lounge in Boston is a bit dated, I was blown away by the service and food which put the BA lounges at Heathrow to shame.

How do you enter the British Airways Boston Logan lounge?

The British Airways lounge at Boston Logan airport operates under standard BA access rules.  This means you’ll get access if you are:

• a Silver or Gold Executive Club member
• travelling in Club World or First

oneworld Sapphire and Emerald members also get access, if flying on British Airways or another oneworld airline.

The lounge is open almost all day, serving both the day and evening BA flights as well as those for other oneworld airlines including JAL. The opening times are as follows:

• 4.30am until 1pm
• 2pm until 9.30pm

Where is the British Airways Boston Logan lounge?

BA’s flights depart from Terminal E which was recently extended with an impressive, airy concourse. I was pleased to see all the security scanners had been upgraded to the latest 3D models so I didn’t have to remove anything from my bag.

Once through security, do not follow the curve of the building. Instead, turn to the right and do a 180. The signage isn’t the best so the airport has put up pop-up signs highlighting the way to the lounge pavilion:

It’s not a long walk, and before long you’ll see a bank of lifts and a staircase opposite gate E11:

It’s only one floor up so you may find it faster to take the stairs, assuming you don’t have heavy luggage.

Keep walking down a long corridor to the British Airways lounge reception.

Inside the British Airways Boston Logan lounge

The lounge was opened in March 2017 as part of the Terminal E refurbishment and extension program.

One thing that struck me as soon as I walked in was the size, although with at least one daily A380 service in the summer it is probably necessary. During my visit it was relatively quiet – I suspect no more than a third of the 220 seat-capacity was occupied.

The space is broadly split into two sides, with the dining area and toilets and showers in the centre. The buffet dining area is up first, with big communal tables:

Along the windows you’ll find more lounge-style seating in a range of configurations:

and

and

There’s also a small business / co-working area with a printer, which you can see at the back here:

At the very far end you’ll find a staffed horseshoe bar facing the window:

To the right of the bar you’ll find the direct-to-plane boarding: an unexpected highlight of the lounge, with gate E12 presumably prioritised for BA flights. What a pleasant way to end your visit!

Food and drink in the British Airways Boston lounge

The dining area in the lounge is divided into two areas. There’s an a la carte table service section along the window that is partitioned off for First Class passengers:

…. and then there’s the buffet / Your Menu ordering service throughout the rest of the lounge.

When I arrived, around three hours before my flight, the lounge had just reopened for passengers and the food was untouched and immaculately presented. Even when I returned it was well looked after and never messy.

Options in the buffet included a selection of sandwiches with unusual fillings:

• Chilli lime chickpea cauliflower wrap
• Truffle egg and rocket sandwich
• Coronation chicken on sourdough

There’s a bar with some excellent pre-made salads including kale Caesar salad, beetroot salad and a build-your-own station:

When it comes to hot food, there’s a made-to-order nacho bar as well as a range of dishes you can help yourself to:

• Beef stew with root vegetables and mushroom
• Mash and leeks
• Maple-roasted butternut squash
• Curry chickpeas
• Cumin basmati rice

The beef stew was especially good, with big chunks of tender meat. Not the usual lounge slop at all.

However, there is more, as BA still operates its ‘Your Menu’ online ordering service here. You could choose from:

• Prosciutto flatbread pizza
• Fish finger sandwich
• BA burger
• Vegetarian burger (not vegan)

I didn’t end up ordering from this menu – I didn’t fancy anything too heavy – but I did see staff deliver items to other guests and they looked decent, similar to what you’d find in a pub.

Overall it was a decent selection of food and the Your Menu options mean it is better than the First Lounge at Heathrow, which has returned to a buffet only.

I can’t comment on the quality of First Dining, but based on my experience of the British Airways lounge in Washington Dulles it should be restaurant quality.

Conclusion

As you can see, the British Airways Boston Logan lounge is very good – easily one of BA’s best outstation spaces.

Compared to the Heathrow lounges it was an oasis of solitude. The 220-guest capacity should easily absorb whatever BA throws at it, including the A380 which has 111 First and Club World seats.

By far the standout feature of the lounge was the staff who were all engaged and enthusiastic. They were friendly, chatty, helpful and just all-round excellent: best of all, they appeared genuinely happy to be there – as you will be if you visit.

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How to get FREE airport lounge access via UK credit cards (April 2025)

Here are the five options to get FREE airport lounge access via a UK credit card.

The Platinum Card from American Express comes with two free Priority Pass cards, one for you and one for a supplementary cardholder. Each card admits two so a family of four gets in free. You get access to all 1,500 lounges in the Priority Pass network – search it here.

You also get access to Eurostar, Lufthansa and Delta Air Lines lounges.  Our American Express Platinum review is here.

You can apply here.

SPECIAL OFFER: Until 27th May 2025, the sign-up bonus on American Express Platinum is increased from 50,000 Membership Rewards points to a huge 80,000 points. Points convert 1:1 into Avios (80,000 Avios!) and many other programmes. Some people may see even higher personalised offers. Click here to apply.

American Express Preferred Rewards Gold is FREE for the first year. It comes with a Priority Pass card loaded with four free visits to any Priority Pass lounge – see the list here.

Additional lounge visits are charged at £24.  You get four more free visits for every year you keep the card.  

There is no annual fee for Amex Gold in Year 1 and you get a 20,000 points sign-up bonus.  Full details are in our American Express Preferred Rewards Gold review here.

SPECIAL OFFER: Until 27th May 2025, the sign-up bonus on the ‘free for a year’ American Express Preferred Rewards Gold card is increased from 20,000 Membership Rewards points to 30,000 points. Points convert 1:1 into Avios (30,000 Avios!) and many other programmes. Some people may see even higher personalised offers. Click here to apply.

HSBC Premier World Elite Mastercard gets you get a free Priority Pass card, allowing you access to the Priority Pass network.  Guests are charged at £24 although it may be cheaper to pay £60 for a supplementary credit card for your partner.

The card has a fee of £290 and there are strict financial requirements to become a HSBC Premier customer.  Full details are in my HSBC Premier World Elite Mastercard review.

Got a small business?

If you have a small business, consider American Express Business Platinum which has the same lounge benefits as the personal Platinum card:

You should also consider the Capital on Tap Pro Visa credit card which has a lower fee and, as well as a Priority Pass for airport lounge access, also comes with Radison Rewards VIP hotel status:

PS. You can find all of HfP’s UK airport lounge reviews – and we’ve been to most of them – indexed here.